Installation and Reference Manual
System Operation
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Installation and Reference Manual v3.2/0410/6
licence not a concurrent-usage licence. Please refer to the PCS 60 Operator Console Mode section from
page 68 for further details.
To provide a User with voicemail facilities a MessageBox licence is required. On purchasing a 5100 Call
Server or 4140 Remote Call Server 10 MessageBox licences are provided. A 5108 Call Server is provided
with 5 MessageBox licences. A 4100 Call Server is provided with 30 MessageBox licences. Further
MessageBox licences can be purchased to increase this number, up to 1,000 per system when using
embedded voicemail or up to 100 on a standalone 4140 Remote Call Server and up to 50 on a standalone
5108 Call Server. MessageBox licences are also required to provide a Department with voicemail
functionality. Please refer to the Voicemail section on page 187 for further details. (Please note: a list of
which Users and Departments have been assigned MessageBox licences can be viewed in Manager by
selecting System and then Mailbox Licences. Please refer to page 238 for further details.)
A Voice Processing Port licence will enable an additional port/simultaneous voicemail connection on a
5100 or 5108 Call Server. The relevant number of licences will also be required to run the voicemail
application from a standalone Linux PC or server. One licence is necessary for each connection required.
Please refer to the Working with Voicemail section from page 187 for further details.
To provide Auto Attendant/IVR functionality beyond the single layer provided as standard on maximiser,
an ESPSession licence allows a single channel to be enabled. Enhanced Speech Processing (ESP) is a
voicemail function and can run on the Call Server (up to eight licences), Remote Call Server (up to four
licences) or a standalone Linux server (up to sixty licences). ESP is a VoiceXML based application and
supports Text-to-Speech.
The 5100 Call Server is provided with four BRI ports making 8 ISDN channels available, 4 channels are
enabled on installation however to enable an additional channel a Trunk licence is required. A Trunk
licence is also required to activate a channel on the PRI ports. The 5108 Call Server provides two BRI ports
giving 4 ISDN channels two of which are enabled on installation and Trunk licences are required to
enable further channels. The 4100 Call Server and 4200 Trunk module are provided with four BRI ports
providing 8 ISDN channels and a PRI port however to activate a PRI channel a Trunk licence is required.
The Remote Call Server is provided with four BRI ports making 8 ISDN channels available, 4 channels are
active on installation and a Trunk licence is required to activate a further channel. To activate a PRI
channel (up to 15 channels) on a Remote Call Server a Trunk licence is also required. To use DPNSS, SIP
or H.323 IP Trunk services a Trunk licence is necessary for each concurrent channel required.
The 5100 Call Server is provided with 16 analogue POTS ports of which 8 are activated on installation. To
activate the remaining 8 ports a POTS licence is required for each port. Please refer to the Connecting an
Analogue Extension section from page 48 for further information.
A 5108Plus licence will increase the number of users supported by a 5108 Call Server to 12. The maximum
number of analogue users stays at four however the IP users can increase to 8, or in an IP only
environment all 12 users could be IP. Note that the additional users will also need an IPUser Licence.
A VoiceCompression licence allows a further one channel of voice compression to be enabled per Voice
Compression Module, giving a maximum of 32 compression channels per module