Installation and Reference Manual
System Operation
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Installation and Reference Manual v3.2/0410/6
6
In the Partner Login Code field enter the phone’s Partner Login Code configured above.Tab to the
next field
7
Close the window when ready
8
Close down the PCS 60.
9
At this point your PC will need a network connection to the maximiser system.
10
Run the PCS 60 again.
11
Once a connection has been made the name of User assigned to the port that the PCS 60 is
partnering is displayed in the Status Bar at the bottom left hand corner.
12
Lift the handset on the telephone to confirm that the connection between the PCS 60 and the
phone is set up correctly. A call entry will be displayed in Call Status.
Run more than one version of PCS 60 on the same Apple Mac PC
When a member of staff is responsible for monitoring or using multiple handsets for example, multiple
PCS 60 windows can be run on the same PC by making a copy of the software and entering the required
settings in the Preferences form of each copy of the PCS 60 software. The Preference settings are saved
with each copy of the software.
Operator Console Mode
When a PCS 60 is being used by a receptionist or switchboard operator the Operator Console Mode can
be enabled to provide the operator with additional data to assist with the efficient handling of calls. The
additional data is displayed within the User’s Favourites screen and can display a User’s forwarding
settings, DND settings, when the User is logged out, when the User is on a call and who they are talking
to, when a User is listening to voicemail, the number of new voicemail messages awaiting a
User/Department and the number of missed calls received by a User/Department.
The operator can also be given an additional window to display further Speed Dials when there is
insufficient room in the Favourites pane.
For further details please refer to the PCS 60 User Manual.
The Operator Console Mode is configured as follows:
1
Install an Operator Console licence as described from page 35.
2
Open the User configuration form for the User who wishes to use Operator Console Mode.
3
Select the Licences page