Installation and Reference Manual
Configuring PBX functionality
Installation and Reference Manual v3.2/0410/6
171
Please note: if a DDI Plan entry is to be used to determine the outgoing CLI for a call the Translate To field
must contain the User or Department’s extension number only (please refer to page 171 for further
details).
Please refer to page 243 for details on how to import or export DDI Plan entries.
Determining the order of a DDI Plan Entries
DDI Plan entries are read by the system from top to bottom of the list. The Order field can be used to
determine the position of an entry in the list. The entries are then displayed in sequential order with low
numbers at the top and higher numbers lower down. This is useful when, for example, calls to a specific
number are to be routed to one location during a specific time of the day and then to another location
outside of those hours. The DDI Plan entry containing the Time Plan should have a lower Order number
than the alternative DDI Plan entry.
DDI Plan commands
The following prefixes can be entered in front of the entry in the Translate To field to provide the
following functionality:
- (hyphen) = will place the dialled number into the caller’s name field. This means that when a call is
received the incoming CLI will be ignored and Caller Display/Call Status will display the DDI number the
call was received on instead.
= (equal sign) = will record all calls received on this number. Please refer to the Call Recording section
from page 232 for further information.
~ (tilde) = will bypass any compression (required for fax calls)
Please note that these options may cause the outbound CLI to fail therefore double entries will be
required.
Outgoing CLI for external calls
A DDI Plan entry is also used when external calls are made by a User. If the extension number making
the call is found in the Translate To field of a DDI Plan entry the number in the Number Match field will be
used as the outgoing CLI. (Please note if the User’s Dial Plan contains an entry specifying the outgoing
CLI this will take precedence (please refer to page 118 for further details).) If no matches are found then
the Trunk’s Presentation Number will be used.
The order in which the configuration of the system will determine the outgoing CLI to be presented for a
specific User when making an external call is as follows:
1
Dial Plan entry – Translate CLI To field
2
DDI Call Plan entry
3
Trunk – Presentation Number field