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Yealink CP920 

Yealink CP920

 

Yealink CP920 Quick Reference Guide  Version 1/0318/1

 

 

 

Yealink CP920 Quick Reference Guide  Version 1/0318/1

 

 

 

 

 

 

 

Changing your Greeting 

Voicemail 

(cont)

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

Making an Internal Call 

 

 

 
 
 

 

 

 

 

 

 

 

 

 

 
 

 
 

 

 

 

 

 

Making an Internal Call 

Dial the extension number via the alpha-numeric keypad 

 

 
Press Send,OK or the Call key, to make the call. 

 

The Call Status screen will display whom you are ringing 
and  your details 

 

OR 

 

Press the Answer Call key and Dial the extension via the 
alpha-numeric keypad, press the send key or wait for the 
number to autodial. 

 

OR

 

Press the Directory Key 

 

Press the key on the keypad that displays the first letter of 
the User’s name, keep entering the characters to refine 
the search then. 

 

Find the user required using the Navigation Keys 

 
 

Select the user required and then press the OK Key to call 
that user. 

 

 

 
 

 

 
 
 
 

 

 

 

 

(Note: If the extension you are ringing is busy or not 
answered within 20 seconds (default) you will be passed 
to  voicemail, if enabled.) 

Changing your Daily and Permanent Voicemail Greetings

 

If you have voicemail enabled for your conference phone user 
you can record two voicemail  greetings.  The first is a daily 
greeting that you would  normally update on a daily basis, 
typically giving the date and  your whereabouts/availability. 
The second is a permanent  greeting that can be used on 
any day.  If you choose to record a permanent greeting your 
daily  greeting  will  be 

deleted  at  midnight  and  the 

permanent  greeting  will then  be  used until you record a 
new daily greeting. 

 

Press the Menu button, navigate to option 4, press OK and 
select option 1 (Voice Mail) 

 

Whilst listening to the first prompt press the * key you will 
hear a list of options. 
 

Changing your daily Greeting 

 
To change your daily greeting select option 2  
 
You will then be prompted to record your new Daily 
Greeting.  Press hash (#) when finished. 

Your new Daily Greeting will be played back to you, if you 
are happy with your greeting press End Call button. 
 
You can also select 6 and then option 2 for a daily greeting 

 

Changing your permanent Greeting 
 

To change your permanent greeting select option 6 
followed by option 3 
 
You will then be prompted to record your new Daily 
Greeting.  Press hash (#) when finished. 

 

Your new permanent greeting will be played back to you, if 
you are happy with your greeting, End Call button. 
You can also select 6 and then option 2 for a daily greeting 
For further details on the other voicemail features please 

 

Refer to your maintainer. 

 

Changing your daily Greeting 

 

Changing your permanent Greeting 

 

Summary of Contents for Yealink CP920

Page 1: ...ringer or media 9 Volume Reduces volume of the speaker ringer or media 10 Off Hook key Enters the dialing screen places or answers a call 11 Bluetooth key Enters the Bluetooth settings 12 OK Key Confirms any actions or can be used to answer incoming calls 13 Key UP Scrolls through displayed information upwards 14 Key Down Scrolls through displayed information downwards Yealink CP920 Yealink CP920 ...

Page 2: ...This page is left intentionally blank This page is left intentionally blank ...

Page 3: ... would normally update on a daily basis typically giving the date and your whereabouts availability The second is a permanent greeting that can be used on any day If you choose to record a permanent greeting your daily greeting will be deleted at midnight and the permanent greeting will then be used until you record a new daily greeting Press the Menu button navigate to option 4 press OK and selec...

Page 4: ...d to do the following Press 1 to play help Press 2 to skip forward 2 seconds Press 3 to delete the message Press 4 to play the previous message Press 5 to forward the message Press 6 to play the next message Press 7 to save the message Press 8 to skip backwards 2 seconds Press 9 to play the callers number Press for configuration options Press 0 to return the call Making an External Call Dial the e...

Page 5: ...ller Answer or OK buttons to answer the call OR If you do not wish to answer the call press the reject button and the call will be passed to your Forward on Busy number if set or to voicemail if enabled or cancelled If your phone is busy or not answered within 20 seconds default the caller will be passed to voicemail if enabled Ending a Call Press the end call button Placing a Call on Hold Press t...

Page 6: ...oicemail Press the Tran key again to complete the transfer Parking and Picking up a Call This facility allows a call to be held on the system and picked up by any extension The CP920 Does not have the ability to show Park slot information so this has to be done manually To park a call press Tran followed by 51 Send you will hear a message telling which Park Slot is being used you can then end the ...

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