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Please read and follow the instructions in this manual. Proper fit of the collar is important.
A collar worn for too long, or made too tight on the dog’s neck may cause skin damage. This is called bed
sores; it is also called decubitus ulcers or pressure necrosis.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible, reposition the collar on the dog’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit the FAQ section for remote
trainers at www.sportdog.com.
These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while they
wear stainless steel contacts. Some dogs are sensitive to contact pressure. You may find after some time
that your dog is very tolerant of the collar. If so, you may relax some of these precautions. It is important
to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin
has fully healed.
• You may need to trim the hair in the area of the contact points or switch to the longer contact points to ensure
consistent contact. Never shave the dog’s neck; this may lead to a rash or infection.
• You should not make the collar any more tight than is required for good contact. A collar that is too tight will
increase the risk of pressure necrosis in the contact area.
