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12. COMPLAINTS & WARRANTY
Please do not hesitate to contact our service team in one of the following ways if you have
technical questions, questions about our products or to order replacement parts:
Service time:
Monday to Friday from 9:00 am to 6:00 pm
Service hotline:
+44 2033184415*
Email:
Service@SportPlus.org
URL:
http://www.SportPlus.org
* German national fixed-line network, call charges depend on your phone company/your
phone contract.
Please have the following information at hand when you call.
•
Operating instructions
•
Model number (located on the title page of this manual)
•
Description of accessory parts
•
Accessory number
•
Proof of purchase with purchase date
Please note:
Please do not send your product to our service team without being requested to do so. The
costs and risk of loss for unsolicited shipments will be borne by the sender. We reserve the right
to refuse to accept unsolicited shipments or to return the corresponding merchandise to the
sender carriage forward, that is, at the sender’s expense.
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