background image

 

Chapter 3:

Chapter 3:

Chapter 3:

Chapter 3:     Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running    

 

14

14

14

14    –

 

 

– Getting the Voice Mail System Up and Running

 Getting the Voice Mail System Up and Running

 Getting the Voice Mail System Up and Running

 Getting the Voice Mail System Up and Running    Issue 

1.6

Issue 1.6

Issue 1.6

Issue 1.6

 

Programming screen, use the Down Arrow to highlight the “Members” 
field and press the

 

e

 

key to proceed to the Hunt Group Member screen. 

Enter each extension’s directory number that will be a member of the 
Hunt Group. Exit the screen and Save. 
 

Protegé

®

 XTX 

This is for future development

.  

 

    

 
 

    

STEP 8

STEP 8

STEP 8

STEP 8

    

    

Select the 

Select the 

Select the 

Select the 

numbering for 

numbering for 

numbering for 

numbering for 

your Subscriber 

your Subscriber 

your Subscriber 

your Subscriber 

Mailboxes

Mailboxes

Mailboxes

Mailboxes    

    

 

IMPORTANT

IMPORTANT

IMPORTANT

IMPORTANT    

If the default mailbox numbering does not match the extension 

If the default mailbox numbering does not match the extension 

If the default mailbox numbering does not match the extension 

If the default mailbox numbering does not match the extension 

numbering plan of your phone sys

numbering plan of your phone sys

numbering plan of your phone sys

numbering plan of your phone system, you will need to set up all your 

tem, you will need to set up all your 

tem, you will need to set up all your 

tem, you will need to set up all your 

mailbox numbering 

mailbox numbering 

mailbox numbering 

mailbox numbering before

before

before

before you perform any other voice mail 

 you perform any other voice mail 

 you perform any other voice mail 

 you perform any other voice mail 

programming

programming

programming

programming. If you add or change the mailbox numbering at a later 

 If you add or change the mailbox numbering at a later 

 If you add or change the mailbox numbering at a later 

 If you add or change the mailbox numbering at a later 

date, you will have to re

date, you will have to re

date, you will have to re

date, you will have to re----initialize Sprint

initialize Sprint

initialize Sprint

initialize Sprint

®

 Digital Voice. As a result of the 

 Digital Voice. As a result of the 

 Digital Voice. As a result of the 

 Digital Voice. As a result of the 

re

re

re

re----initializat

initializat

initializat

initialization, you must re

ion, you must re

ion, you must re

ion, you must re----program the entire system, users must re

program the entire system, users must re

program the entire system, users must re

program the entire system, users must re----

record their personal Mailbox Greetings, all messages and greetings will 

record their personal Mailbox Greetings, all messages and greetings will 

record their personal Mailbox Greetings, all messages and greetings will 

record their personal Mailbox Greetings, all messages and greetings will 
be erased.

be erased.

be erased.

be erased.    

 

When you select a phone system for integration (see STEP 6), Sprint 
Digital Voice automatically assigns numbers to the Subscriber Mailboxes.  
Generally, these numbers start at the lowest numbered extension and 
continue in sequence until the total number of mailboxes reaches 50.  
 
However, Protegé 3x8 has fewer than 50 extensions.  For these systems, 
Sprint Digital Voice provides Subscriber Mailbox numbers that 
correspond to the current phone system numbering plan. With the 
current 3x8 system, there will be 34 unused mailboxes.  These unused 
mailboxes typically are numbered in sequence starting with mailbox 810.  
 
For example, the default numbering for Subscriber Mailboxes in the 
Protegé 3x8 is 10 to 25 and 810 to 843.  
 
To create these mailbox ranges, you use the laptop computer that you 
connected to Sprint Digital Voice and access a program in Sprint Digital 
Voice called the System Configuration Management Program. You can 
change a Protegé system’s numbering plan and create different ranges of 
mailbox numbers. Such as ranges 10 to 15 and 22 to 25 for the 3x8. For 
more information on this feature refer to the document 

Using a Laptop 

Using a Laptop 

Using a Laptop 

Using a Laptop 

with Sprint Digital Voice

with Sprint Digital Voice

with Sprint Digital Voice

with Sprint Digital Voice

 
When you create mailbox ranges, you need to account for any additional 
Mailboxes that you may need to use later on.  After you create the 
desired mailbox ranges, you must re-initialize Sprint Digital Voice.  The 
re-initialization returns the entire database to default values and erases 
any recordings (such as the Main Greeting, personal Mailbox Greetings 
and messages).

 

 

 

To determine if you want the default Mailbox numbering: 

1. 

From the table below, locate the system you selected in STEP 7. 

2. 

Review the default Mailbox numbering. Note, Trunk Mailbox 
numbering is not used with this version 

Summary of Contents for Digital Voice DVP 203

Page 1: ...Sprint Digital Voice Models DVP 203 DVP 403 Quick Start Guide Item Number 699345...

Page 2: ...nges in equipment design or components as it deems appropriate No representation is made that this guide is complete or accurate in all respects and the Voice Mail manufacturer shall not be liable for...

Page 3: ...3 Getting the Voice Mail System Up and Running STEP 1 Check Equipment 7 STEP 2 Observe Safety Precautions 9 STEP 3 Install Your Phone System 9 STEP 4 Install the Voice Mail System 10 STEP 5 Connect S...

Page 4: ...Table of Contents Table of Contents Table of Contents Table of Contents ii ii ii ii Table of Contents Table of Contents Table of Contents Table of Contents Issue 1 6 Issue 1 6 Issue 1 6 Issue 1 6...

Page 5: ...used Sprint Digital Voice Lets an Automated Attendant caller leave a recorded message for an extension if the extension is busy does not answer or is in Do Not Disturb mode Or the caller can return to...

Page 6: ...Hardware Hardware Hardware Requirement Requirement Requirement Requirement Voice Processing Engine Number of Ports DVP 203 allows for two ports DVP 403 allows for four ports Analog network interface...

Page 7: ...irement Requirement Software Capacity Storage Capacity DVP 203 allows for 3 5 hours DVP 403 allows for 3 5 hours Subscriber Mailboxes Maximum 50 mailboxes Trunk Mailboxes Maximum depends on system Pro...

Page 8: ...Default Default Default Default Auto Auto Auto Automated mated mated mated Attendant Attendant Attendant Attendant Dialing Menu Dialing Menu Dialing Menu Dialing Menu The dialpad keys 0 8 can be used...

Page 9: ...he default numbering plan change Will Dial by Name be used If Dial by Name is used will it be first or last name How many greetings need to be recorded Who will record the greetings What information w...

Page 10: ...r 2 Installation Checklist Installation Checklist Installation Checklist Installation Checklist 6 6 6 6 Installation Checklist Installation Checklist Installation Checklist Installation Checklist Issu...

Page 11: ...og port may be from an analog station card or Analog Adapter Sprint Digital Voice Equipment Requirements Sprint Digital Voice cabinet see Figures 1 and 2 Sprint Digital Voice AC power adapter AC outle...

Page 12: ...ting the Voice Mail System Up and Running Getting the Voice Mail System Up and Running Getting the Voice Mail System Up and Running Getting the Voice Mail System Up and Running Issue 1 6 Issue 1 6 Iss...

Page 13: ...o 104 F 10 to 40 C with a 10 90 relative humidity non condensing STEP 3 STEP 3 STEP 3 STEP 3 Install Your Phone Install Your Phone Install Your Phone Install Your Phone System System System System If...

Page 14: ...e To install Sprint Digital Voice 1 Mount Sprint Digital Voice on a wall using the screw slots located on the bottom of the cabinet Use the enclosed template as a guide when wall mounting Make sure th...

Page 15: ...phone system other than Prot g refer to the Release Note If using a phone system other than Prot g refer to the Release Note If using a phone system other than Prot g refer to the Release Notes for So...

Page 16: ...efault phone system to the correct Proteg system Note Note Note Note This step must be performed before the Proteg phone system is programmed for voice mail Change the default phone system to the one...

Page 17: ...ted Attendant based on the time of day when the Auto Attendant should answer If no Automated Attendant is used the field should be set to NEVER The other valid entries are ALWAYS DAY or NIGHT Call Han...

Page 18: ...he Digital Voice As a result of the re re re re initializat initializat initializat initialization you must re ion you must re ion you must re ion you must re program the entire system users must re p...

Page 19: ...ion 1 Log onto the System Administrator Mailbox see STEP 6 2 Dial SA 72 SA 72 SA 72 SA 72 for System Administrator Menu 3 Dial TI 84 TI 84 TI 84 TI 84 for System Time Follow the voice prompts When fin...

Page 20: ...P 12 STEP 12 STEP 12 STEP 12 Re Re Re Re record the record the record the record the Main Greeting Main Greeting Main Greeting Main Greeting You may want to change the Main Greeting before doing any o...

Page 21: ...STEP 14 STEP 14 STEP 14 STEP 14 Customize Three Customize Three Customize Three Customize Three Basic Subscriber Basic Subscriber Basic Subscriber Basic Subscriber Mailbox Features Mailbox Features M...

Page 22: ...wer schedule table with holiday schedule Set each dial action table that is used Record main greetings Disable mailboxes that are not in use Be sure to set each unused mailbox s Message Limit to zero...

Reviews:

Related manuals for Digital Voice DVP 203