Sprint SPH - a780, User Manual

Page 1: ...SPH a780 Draft 31 May 2004 ...

Page 2: ...reserved No reproduction in whole or in part allowed without prior written approval Sprint the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company L P used under license Printed in South Korea WJ10 06_LMAA760_010804F5 ...

Page 3: ...age 22 Using the Battery and Charger 23 Installing and Removing the Battery 23 Charging the Battery 24 Making and Answering Calls 25 Making Calls 25 Answering Calls 25 Signal Strength 25 Controlling Your Roaming Experience 26 Setting Your Phone s Roam Mode 26 Call Guard 27 Internal Phone Book 28 Saving Phone Numbers 28 Finding Phone Numbers 30 Changing Your Phone s Settings 31 Airplane Mode 31 Cha...

Page 4: ...ices 44 PCS Vision Symbols on Your Screen 44 PCS Vision Billing Information 44 Downloading Content With PCS Vision 45 Downloading Games Ringers Screen Savers and Applications 45 Assigning Downloaded Ringers and Screen Savers 46 Your Phone s Special Features 48 PCS Ready LinkSM 48 Voice Dial 54 Additional Features 55 Accessories for Your Phone 56 How to Order 57 Performance and Safety 58 Important ...

Page 5: ...3 Terms and Conditions Warranty Information 64 Terms and Conditions of Services 64 Manufacturer s Warranty 79 Manufacturer s Warranty 88 ...

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Page 9: ...ier and worry free We know you re eager to start using your phone right away and the two sections of this guide are designed to help you do just that The first section will guide you through the steps required to set up your PCS Service Blank spaces are provided so you can write down important information that you ll want to remember Things like your new PCS Phone Number information about your ser...

Page 10: ...der the My Phone section you ll have access to your complete phone User s Guide Your online phone User s Guide provides information on basic and advanced features and services such as Learning Advanced Dialing Options Managing Your Call History Using Advanced Messaging Using Advanced Internal Phone Book Options Using Your Phone s Advanced Settings Setting Your Phone s Security Using Your Personal ...

Page 11: ...1 Getting Started Activating and Using PCS Service ...

Page 12: ...ecurity number Your driver s license number Your Electronic Serial Number also known as ESN refer to step 5 to locate the number The city and state where your phone will be primarily used A pen 2 Setting up your service You choose the way From your PCS Phone press or Use a phone other than your PCS Phone dial 1 888 715 4588 ...

Page 13: ... out the most up to date coverage maps at www sprintpcs com 4 Your PCS Account Password You ll use this password when managing your account on www sprintpcs com and with PCS Customer Solutions Your default password is the last four digits of your Social Security number My Account Password is ...

Page 14: ...eed this number when you re setting up service by calling us from a phone other than your new PCS Phone The ESN or Electronic Serial Number is an 11 digit number written on the barcode sticker attached to the phone To find it remove the phone s battery After writing down the ESN replace the battery and turn on your phone by pressing for a few seconds ESN ...

Page 15: ...n or you have a past due balance you should make a payment to keep your service turned on There are two easy payment options Make a payment at any Western Union location using the Swiftpay form To find the nearest location dial from your PCS Phone Transaction fee applies payment is credited to your account within 12 hours or Dial from your PCS Phone posting time is 12 hours Howwewill helpyoukeepyo...

Page 16: ... back on within 12 hours For any additional times that your service has been turned off you will be connected to our automated payment process You will have to make a payment to have your service turned back on payment will be credited and service turned back on within 12 hours Note Until you speak with a specialist you will be given the option to speak with a PCS Customer Solutions Specialist eac...

Page 17: ...Mon 7am Yes No Each additional voice minute overage Nationwide Long Distance Included Yes No Unlimited PCS VisionSM Yes No Options monthlycharges Unlimited Night Weekend Minutes if not included with plan Unlimited PCS to PCS CallingSM PCS Voice CommandSM PCS Business ConnectionSM PCS Add a PhoneSM Off Network Minutes PCS Equipment Replacement Roadside Rescue Other PCS Ready LinkSM ...

Page 18: ...es No Each additional voice minute overage Nationwide Long Distance Included Yes No Options monthlycharges Unlimited Night Weekend Minutes if not included with plan Unlimited PCS to PCS CallingSM PCS Voice CommandSM PCS Business ConnectionSM PCS Add a PhoneSM Off Network Minutes PCS Equipment Replacement Roadside Rescue Other PCS Ready LinkSM ...

Page 19: ... is made up of the Service Plan you choose and the Terms and Conditions of Service which can be found on page 64 of this guide PCS Advantage AgreementSM I have agreed to a PCS Advantage Agreement 1 Year 2 Year I have opted not to sign a PCS Advantage Agreement Monthly fee ...

Page 20: ... Phone Number and User Name Your user name is automatically assigned to you Your user name which resembles an email address for example name sprintpcs com is used with PCS Mail and text messaging services PCSPhone Number PCSUser Number ...

Page 21: ...eflect the following charges Your first full month of service which is your monthly service charge of Additional charges such as taxes roaming or overages Charges for additional options you opt to subscribe to Your one time non refundable activation fee of The approximate total of your first invoice will be ...

Page 22: ...nline visit www sprintpcs com Once you sign on you can View the details of your PCS Service Plan Find out how many minutes you have used and how many minutes are remaining in your plan View your current and previous three months invoices including the call detail Make a payment Find out about PCS Products and Services Learn how to set up your voicemail and more ...

Page 23: ...te plan Find out the number of minutes remaining in your plan for the current invoice cycle Access information about your most recent invoice Find out when your last payment was received Make a payment Note Normal airtime charges will apply when calling Welcome and thank you for choosing Sprint ...

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Page 25: ...15 Basics of Your PCS Phone ...

Page 26: ...lume Key 9 TALK Key 10 Numeric Keypad 11 Shift Asterisk Key 14 Microphone 13 Power Interface Connector 12 Accessory Interface Connector 22 Ringer Indicator 19 Right Soft Key 20 Speakerphone Key 17 END Key 16 BACK Key 15 Space Pound Key 23 Battery Indicator 24 Position Indicator 5 Ready Link Key 18 Navigation Key 21 Soft Key Indicators MSG Menu 4 Headset Jack ...

Page 27: ...ist 6 Left soft Key This key performs the command labeled on the left soft key indicator 7 OK One touch Internet Access Key Pressing this key when navigating through a menu accepts the highlighted choice in the menu Press and hold this key to automatically launch the Web browser 8 Volume Key This key allows you to adjust the ringer volume in standby mode with the flip open or adjust the voice volu...

Page 28: ... the pound character for calling features In text entry mode press to enter a space 16 BACK Key This key deletes characters from the display When in a menu press to return to the previous menu This key also allows you to return to the previous screen in a PCS Vision session 17 END Key This key ends a call Press and hold this key for a few seconds to turn your phone On or Off While in the main menu...

Page 29: ...e amount of remaining battery charge currently available in your phone When all bars are displayed in the battery icon the phone s battery is fully charged When no bars are displayed the phone s battery is completely discharged or empty 24 Position Indicator This icon indicates that the position location feature is active Closed View 1 Front Speaker When you press the speakerphone key during a cal...

Page 30: ...t identifies the symbols you ll see on your main LCD screen displays your current signal strength The more lines you have the stronger your signal means your phone cannot find a signal tells you a call is in progress indicates that you have voicemail text numeric pages or PCS Web Alert messages waiting Press briefly to see a list of pending messages or press and hold to dial your voicemail box ind...

Page 31: ... position location is inactive indicates that the TTY option is On indicates that your phone is roaming indicates that your phone is in security mode indicates that an alarm is set on your phone indicates that the ringer is set at a level between 1 8 or that 1 Beep is selected indicates that the ringer is turned Off indicates that something has been down loaded to your phone indicates the PCS Read...

Page 32: ...in making and receiving calls Note When you turn on your phone for the first time you will be asked to activate PCS Ready Link service Press to use PCS Ready Link service Turning Your Phone OFF Press for a few seconds until the ending animation is started Setting the Language 1 Press the Menu soft key to access the main menu 2 Press for Settings Ajustes 3 Press for Others Otros 4 Press for Languag...

Page 33: ...lastic tab on the back is inserted into the matching slot in the phone 2 Press until the latch snaps into place To remove 1 So that no stored messages or numbers are lost first power off your phone by pressing and holding 2 Push the battery release latch up completely The battery will separate slightly from the phone 3 Pull the battery away from the phone and remove ...

Page 34: ...interface connector 2 Plug the other end into a standard wall outlet receptacle When the Travel Charger is used to charge the battery a red service LED turns on when the flip is closed When the flip is open an animated battery icon is displayed on the screen When the battery is completely charged the service LED changes to green or if the flip is open the battery animation is stopped and the batte...

Page 35: ...your phone is on If your phone is off incoming calls go to voicemail 2 When your phone rings or vibrates answer the call by pressing Depending on your settings you may also answer a call by opening the flip or by pressing any key 3 To end the call close the flip or press Signal Strength Call quality is always best when the antenna is fully raised If you re inside a building being near a window may...

Page 36: ... features that let you control your roaming experience Setting Your Phone s Roam Mode 1 Press the Menu soft key to access the main menu 2 Press for Settings 3 Press for Others 4 Press for Roaming 5 Press for Set Mode 6 Select the desired option and press Automatic Searches for alternative wireless networks when PCS Service is not available Analog Forces the phone to seek an analog roaming system T...

Page 37: ...5 Press for Call Guard 6 Select On or Off and press To place roaming calls with Call Guard on 1 From standby mode dial 1 area code seven digit number and press A prompt will display 2 Press to accept the roaming rates and place the call To answer incoming calls with Call Guard on Press to accept the roaming rates and answer the call Feature Availability You can make and receive calls while roaming...

Page 38: ...book 3 Select Add New Entry to save the number as a new entry and press the Ok soft key or or Scroll through the Phone Book to select an existing name Press the Ok soft key or to add the additional number to the selected entry 4 Select a label by highlighting Home Work Mobile Pager Fax or No Label and press 5 Enter a name for the entry using the numeric keys Press the Menu soft key to change the e...

Page 39: ...r an e mail address URL Enter a URL address Group Select one of the default relation groups where the entry is included Grouping the entries enables you to search for a number in the group Caller Ringer Select a unique ringer melody for the entry Birthday Enter a birthday Secret Select ON to keep the entry information from being displayed Image Select a character image to show on the external disp...

Page 40: ...d a number by using the Find menu 1 Press the Menu soft key and then to access the Phone Book menu 2 Press for Find 3 Press the navigation key left or right to search by By Name By Entry or By Group 4 Highlight the desired option and press the navigation key down 5 Enter the first few letters or the entry number or select the group to locate the desired entry 6 Scroll to highlight the name and pre...

Page 41: ... any calls or access online information You may still use the phone s other features such as Games Voice Memos etc When Airplane Mode is enabled a message Phone Off is displayed on screen To access airplane mode 1 Press the Menu soft key to access the main menu 2 Press for Settings 3 Press for Airplane Mode 4 Press the Next soft key 5 Press the navigation key up to select On and press To exit airp...

Page 42: ...ser name will be the greeting Adjusting the Ringer and Key Beep Volume 1 Press the Menu soft key to access the main menu 2 Press for Settings 3 Press for Sounds 4 Press for Ringer Volume or for Key Tone 5 Highlight the desired sub menu choice and press 6 Using the volume key or navigation key select the desired sound setting and press Note The ringer volume for incoming calls can also be adjusted ...

Page 43: ...ications Relay Service TRS by first dialing Then provide the state TRS with this number 866 727 4889 To turn TTY mode on or off 1 Press and press the Left soft key 2 Press the Left key again to continue 3 Press the navigation key up or down to select Enable TTY or Disable TTY and press the Left soft key IMPORTANT NOTICE Sprint recommends that TTY users make emergency calls by other means including...

Page 44: ...old Follow the system prompts Accessing Voicemail From Another Phone 1 Dial your PCS Phone Number 2 Press when voicemail answers 3 Enter your pass code Reading Messages To read a text message 1 Press the MSG soft key 2 Press for Text Message 3 Selcet Inbox to received messages or Outbox to read sent messages 4 Scroll to a message from the list and press the Ok soft key The message contents are dis...

Page 45: ...sage 1 Press the MSG soft key 2 Press for Send Message 3 Select Send Text and press the Left soft key 4 Enter the phone number or e mail address and press the Ok soft key or 5 To enter more phone numbers and e mail addresses repeat step 4 6 Press the Next soft key 7 Enter the message and press the Next soft key or 8 If necessary press the navigation down key and select a message priority 9 Press t...

Page 46: ...e Left soft key 5 Select a photo you want using the Navigation key and press the Next soft key 6 Enter the phone number or e mail address and press the Ok soft key or 7 To enter more phone numbers and e mail addresses repeat step 6 8 Press the Next soft key 9 If necessary press the navigation down key and record a voice memo or enter the message 10 Press the Send soft key to send the message ...

Page 47: ... photo is automatically saved to My Pictures To return to Capture mode press Viewing a Photo 1 Press the Menu soft key to access the main menu 2 Press for Picture Video 3 Press for My Pictures 4 Press for In Camera or for Saved to Phone The list of the pictures displays 5 Press the Navigation key to scroll through the list 6 Press the Send soft key to send the selected photo as a photo mail or pre...

Page 48: ... saved to My Videos 6 To play the video press the Play soft key While playing the video press the Pause soft key to pause the playing To restart press the Resume soft key Viewing a Video 1 Press the Menu soft key to access the main menu 2 Press for Picture Video 3 Press for My Videos 4 Press for In Camera or for Saved to Phone The list of the videos displays 5 Press the Navigation key to scroll th...

Page 49: ...the current call is disconnected and the phone rings again to allow you to connect to the call that was on hold Call Forwarding Call Forwarding lets you forward your calls to another number You can still make calls from your phone while this is activated There is a per call charge for this service To activate 1 Press 2 Enter the area code and phone number 3 Press A tone is heard that confirms the ...

Page 50: ...ed a connection to the first caller press the Menu or Options soft key 3 Press for 3 Way Call The first caller is placed on hold 4 Dial the second number you wish to call and press 5 When you re connected to the second caller press to begin your three way call If one of the people you called hangs up you and the remaining caller stay connected If you initiated the call and are the first to hang up...

Page 51: ...rompt Ready Say Add Name to begin setting up your Personal Address Book Making a call with PCS Voice Command 1 Press You ll hear a tone followed by the prompt Ready 2 After the prompt say Call and the name of the person or the number you want called 3 Your request will be repeated and you will be asked to verify Say Yes to call the number or person Say No to cancel Accessing information using PCS ...

Page 52: ...sion 1 Press the Menu soft key to access the main menu 2 Press for Web The browser will launch and display the PCS Vision Home page 3 From the PCS Vision home page press the Menu or Options soft key to view the following 1 Home 2 Forward 3 Mark this Page 4 View Bookmarks 5 Search 6 History 7 Go to URL 8 Show URL 9 Refresh this Page 10 About Browser 11 Restart Browser 12 Preferences 4 End or exit P...

Page 53: ... PCS Vision Phone Games Play exciting games with full color graphics sound and vibration Ringers Personalize your PCS Vision Phone by downloading and assigning different ringers to numbers in your address book Screen Savers Download unique images to use as screen savers or make it easy to tell who s calling by assigning specific images to numbers in your address book Web Experience full color grap...

Page 54: ...y mode press and hold down to find your user name and options Once your phone is activated you are signed in and ready to connect to PCS Vision services at any time You will only be charged for services when you use them PCS Vision Symbols on Your Screen PCS Vision Billing Information See your service plan for details on PCS Vision billing indicates that your PCS Vision connection is active indica...

Page 55: ...Press the Menu soft key to access the main menu 2 Press for Downloads 3 Select one of the following for Games for Ringers for Screen Savers for Applications 4 Press for Get New This launches the browser 5 Press the navigation down key to select an item or category and press Note You can also press the corresponding number on the keypad to select the category 6 Select the desired item and press 7 R...

Page 56: ...ull a message is displayed on the screen All applicable download and ringer purchasing fees apply during this process Assigning Downloaded Ringers and Screen Savers Downloaded ringers and screen savers may be assigned directly from the Downloads menu and are also available through the Settings menu To assign a ringer or screen saver from the Downloads menu 1 Press the Menu soft key to access the m...

Page 57: ...47 Basics 6 Select one of the following Voice Calls Pbook entry Messages Alarms Schedule Note The content displayed on screen may be different 7 Follow the screen prompts to continue ...

Page 58: ...ase see our PCS Ready Link brochures and PCS Service Plans Guide for important terms on use of our PCS Ready Link Service Setting PCS Ready Link Mode 1 Press the Menu soft key to access the main menu 2 Press for Ready Link 3 Press for Enable Disable 4 Highlight Enable or Disable and press the Select soft key or The default setting is Enable Enable Lets you make or receive PCS Ready Link calls any ...

Page 59: ...ically saved in your online directory Your Company List Co Groups can only be created and maintained by an authorized administrator on the PCS Ready Link server You cannot add or edit contacts groups to your Company List Co Groups but you may copy Company List Co Groups entries to your Personal List Per Groups Adding a New Contact to Your Personal List To add contacts to your Personal List from yo...

Page 60: ...ct from your Company List from Personal to add a contact from your Personal List 6 Scroll to select the contacts your want to a add to the group and press Pick to include the selected entries 7 Press Done when you are finished selecting contacts then press Update to update your Personal Group List with the new group entry Note PCS Ready Link numbers must contain ten digits area code phone number Y...

Page 61: ... Link key on the left side of your phone to access the PCS Ready Link List 2 Press Go to scroll to highlight the list from which you want to copy a contact Company List Co Groups Outgoing Calls Incoming Calls or Missed Calls and press 3 Scroll to highlight the entry you want to copy or scroll to highlight the Redial entry at the top of your screen and press Options 4 Scroll to highlight Copy and p...

Page 62: ...and release to place the call The call will connect as described above but Floor is open will appear on the screen and either you or your contact may press and hold to take the floor and speak Note During a PCS Ready Link call the floor is the right to speak When you see Floor is open the first person to press the Ready Link key can speak while holding the button Only the person who has the floor ...

Page 63: ...tact name and PCS Ready Link number along with has floor and you will hear the caller speaking 3 When the caller finishes speaking and release you will see Floor is open on the display screen Press and hold to take the floor and replay to the caller You will see You have floor and hear a tone confirming that you may speak 4 When the call is finished press to end the call Note When neither party ha...

Page 64: ...to recognize your pronunciation for each digit To call a phone number using voice dial 1 Press and hold 2 Say Digit Dial to dial a number using its location number or Name Dial to dial using its entry name into your phone s microphone 3 Follows the voice prompts and recite the entry s number or name into your phone s microphone You will hear Connecting and the number or name displays as the call i...

Page 65: ...tures to help you manage your busy lifestyle Location Your PCS Phone is equipped with a Location feature for use in connection with location based services which may be available in the future External Display The Sub LCD allows you to monitor the phone s status and to see who s calling without opening the flip ...

Page 66: ...e lighter adapter Travel Adapter Compact and lightweight it s a convenient way to charge your phone while traveling Game Pad Allows you to play games using the optional game pad Desktop Charger Allows you to charge the phone in an upright position and open while siting on a desk Hands Free Headset Allows you to use your phone with the optional earpiece Portable Hands Free Car Kit Allows you to ope...

Page 67: ...57 Basics How to Order Purchase at your local Sprint Store You can also call the PCS Accessory HotlineSM 1 800 974 2221 or visit www sprintpcs com ...

Page 68: ...hen it s turned on it receives and transmits radio frequency RF signals When you use your phone the system handling your call controls the power level This power can range from 0 006 watts to 0 2 watts in digital mode Knowing Radio Frequency Safety The design of your phone complies with updated NCRP standards described below To further limit RF exposure you can limit the duration of your calls and...

Page 69: ...Maintaining Safe Use of and Access to Your Phone FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE Using Your Phone While Driving Talking on your phone while driving or operating the phone without a hands free device is prohibited in some jurisdictions Laws vary as to specific restrictions Remember that safety always comes first When using...

Page 70: ...ded electronic equipment RF signals may affect improperly installed or inadequately shielded electronic operating systems and or entertainment systems in motor vehicles Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals Also check with the manufacturer regarding any equipment that has been added to your vehicle Consult...

Page 71: ... injury or even death These areas are often but not always clearly marked They include Fueling areas such as gas stations Below deck on boats Fuel or chemical transfer or storage facilities Areas where the air contains chemicals or particles such as grain dust or metal powders Any other area where you would normally be advised to turn off your vehicle s engine Note Never transport or store flammab...

Page 72: ... to disassemble or short circuit the battery The battery may need recharging if it has not been used for a long period of time It s best to replace the battery when it no longer provides acceptable performance It can be recharged hundreds of times before it needs replacing Don t store the battery in high temperature areas for long periods of time It s best to follow these storage rules Less than o...

Page 73: ... not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment Only use approved batteries antennas and chargers Although your phone is quite sturdy it is a complex piece of equipment and can be broken Avoid dropping hitting bending or sitting on it Body Worn Operation To maintain compliance with FCC RF exposure guidelines if ...

Page 74: ...roviding PCS Services Services to you is made up of these Terms and Conditions of Service Terms and the Service Plan that we agree to provide you Your Service Plan is described in our marketing materials and includes the terms rates and features we set for that Service Plan In the agreement we use the words we us our or Sprint to refer to Sprint Spectrum L P and its affiliates doing business as Sp...

Page 75: ...equire that you provide payment on account or a guarantee of payment before we resume Services Service Plan You may be eligible for a fixed length PCS Service Plan Term Service Plan or for a month to month Service Plan Non Term Service Plan We determine the Service Plan for which you qualify Except as permitted by the Agreement you must maintain service with us on your Term Service Plan for the mi...

Page 76: ...erminate a Term Service Plan in accordance with the return policy associated with your Term Service Plan After the expiration of the term the Terms relating to Non Term Service Plans apply Termination General Regardless of whether you have a Non Term or a Term Service Plan we may terminate or suspend Services to you without liability if 1 you breach any provision of this Agreement including if you...

Page 77: ...isting account or your Service Plan says so Charges For most forms of wireless Service your usage will be charged from the time you first initiate contact between your phone or other wireless device and the network until the network connection is broken whether or not you are successful in connecting with the service with which you seek to connect even if the connection is later broken or dropped ...

Page 78: ...pplication or other service you use the amount of data used in the specific application or service and network congestion You will be charged for data exchanges initiated by other Internet users as well as those you initiate Estimates of data usage for example the size of downloadable files will vary from what you actually use You will be charged for additional data used in transporting and routin...

Page 79: ...ess services are not available while off the PCS Vision network Sprint is not responsible for any opinions advice statements services applications or other information provided by third parties and accessible through PCS Vision wireless services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the PCS Vision wire...

Page 80: ...minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred Payment If you have authorized payment for Services or equipment by credit card or by debiting a bank account no additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party You ...

Page 81: ...on to your recurring monthly service charge We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit Services are restored when you have paid any past due balance and pay a specified minimum amount to reduce your account balance below your Account Spending Limit We may change this minimum amount at any time upon notice to you ...

Page 82: ... deposit balance Any money held during this one year period will not accrue interest for your benefit You forfeit any portion of the money left after the one year period Wireless Web and Voice Portal Services Wireless Web Services are part of the Services that can be obtained through Sprint Wireless Web Services are not available in all markets or while roaming off the Sprint Nationwide PCS Networ...

Page 83: ... Network are roaming calls Your PCS Phone is specifically designed and engineered to work only on the Sprint Nationwide PCS Network It works on another CDMA PCS provider s system only when a roaming agreement is in place between Sprint and the other providers If your PCS Phone is a dual mode phone it works on both a CDMA PCS provider s system in addition to the Sprint Nationwide PCS Network and a ...

Page 84: ...g your voicemail from a wireline phone We may impose limits on the number of voicemail or text message that can be retained through your PCS account Audible or visual indicators of text or voicemail messages including mailbox icons on your PCS Phone may not always provide an up to date indication of new messages In certain instances you may be required to manually reset or clear your mailbox indic...

Page 85: ...ed calls or inability to place or receive calls d any interruption of Services including interruptions caused by equipment or facilities failure or shortages transmission limitations or system capacity limitations e traffic or other accidents or any health related claims allegedly arising from the use of Services phones equipment or accessories used in connection with the Services f the use of Wir...

Page 86: ... used in connection with the Services and 2 any communications you make or receive using the Services This indemnification extends to and includes any attorney s fees and costs incurred by us arising from any actions or claims to which this indemnification applies or from the contesting of the applicability of this provision This section survives termination of this Agreement MANDATORY ARBITRATION...

Page 87: ...in accordance with the requirements of such Appeal Procedure Unless otherwise agreed by the parties and the appeal tribunal the appeal shall be conducted at the place of the original arbitration If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration the party filing that action ...

Page 88: ...lect the original intentions of the parties and the rest of this Agreement remains in full force and effect Section headings are for descriptive purposes only and are not used to interpret this Agreement You may not assign this Agreement to any other person or entity without our prior written approval This Agreement including any referenced documents and attachments makes up the entire agreement b...

Page 89: ... does not cover a defects or damage resulting from accident misuse abuse neglect unusual physical electrical or electromechanical stress or modification of any part of Product including antenna or cosmetic damage b equipment that has the serial number removed or made illegible c any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use d malfunctions re...

Page 90: ...uct to an authorized phone service facility in an adequate container for shipping accompanied by Purchaser s sales receipt or comparable substitute proof of sale showing the date of purchase the serial number of Product and the sellers name and address To obtain assistance on where to deliver the Product call Samsung Customer Care at 1 888 987 4357 Upon receipt SAMSUNG will promptly repair or repl...

Page 91: ...OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATION OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW INCLUDING IF APPLICA...

Page 92: ...TS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE PROVINCE TO PROVINCE THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER S EXCLUSIVE REMEDY IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILI...

Page 93: ...OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT AS THE CASE MAY BE This Limited Warranty allocates risk of Product failure between Purchaser and SAMSUNG and SAMSUNG s Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty The agents employees distributors and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty...

Page 94: ...ve Richardson Texas 75082 Phone 1 800 SAMSUNG Phone 1 888 987 HELP 4357 2004 Samsung Telecommunications America All rights reserved No reproduction in whole or in part allowed without prior written approval Specifications and availability subject to change without notice ...

Page 95: ...85 Basics Notes ...

Page 96: ...is conditioned upon proper use of Product by Purchaser This Limited Warranty does not cover a defects or damage resulting from accident misuse abuse neglect unusual physical electrical or electromechanical stress or modification of any part of Product including antenna or cosmetic damage b equipment that has the serial number removed or made illegible c any plastic surfaces or other externally exp...

Page 97: ...s During the applicable warranty period SAMSUNG will repair or replace at SAMSUNG s sole option without charge to Purchaser any defective component part of Product To obtain service under this Limited Warranty Purchaser must return Product to an authorized phone service facility in an adequate container for shipping accompanied by Purchaser s sales receipt or comparable substitute proof of sale sh...

Page 98: ...NG MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE WARRANTIES OF TITLE OR NON INFRINGEMENT DESIGN CONDITION QUALITY OR PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT O...

Page 99: ...ECIAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS OR FOR DAMAGES ARISING FROM ANY TORT INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE OR FAULT COMMITTED BY SAMSUNG ITS AGENTS OR EMPLOYEES OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY SOME STATES PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL ...

Page 100: ...SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT AS THE C...

Page 101: ...93 Basics dealer advertising or presentation whether oral or written do not constitute warranties by SAMSUNG and should not be relied upon ...

Page 102: ...ve Richardson Texas 75082 Phone 1 800 SAMSUNG Phone 1 888 987 HELP 4357 2004 Samsung Telecommunications America All rights reserved No reproduction in whole or in part allowed without prior written approval Specifications and availability subject to change without notice ...

Page 103: ...95 Basics Notes ...