17
Troubleshooting
Problems
Possible solutions
The mySPYPOINT synchronisa-
tion never stops downloading
• When the GeOPAD is connected with the
USB cable during the mySPYPOINT
app’s first synchronisation, the down
load goes on without completing.
• Tap on the "Recent" icon and close the
mySPYPOINT app. Open the app again
and restart the synchronisation.
Issues with mySPYPOINT app,
Game Caller, OfflineMaps or
Backtrack
• Refer to the SPYPOINT Application
Guide, available at support.spypoint.com
• Contact SPYPOINT’s tecnical support.
Issues with any other
application
• Contact the developer of the application
through Google Play Store.