5
Spytec GL300 Tracker - User Manual
Troubleshooting
Q
:
GPS platform says the device is in New Jersey (or was last read 1000 days
ago). This isn’t accurate.
A
:
Make sure the green light is blinking once every 3 seconds and take it out for
a drive that lasts at least 10 minutes.
Q
:
GPS platform shows a blue screen or the coast of Africa.
A
:
This means the device has not yet locked onto a GPS signal. Take it outside for
a 10-minute walk or drive, and its location should update.
Q
:
What should I do if my device says “last updated X days ago,” even if it’s been
in use?
A
:
Verify that the green light is blinking every 3 seconds and the device is
properly positioned. If the problem persists, email
support@spytec.com
Q
:
My device has been turned on for some time, but it is not updating. Why?
A
:
If the green LED is blinking once every 3 seconds, take it out for a 10-15 minute
drive. If the unit is still not updating on the platform, contact Tech Support.
