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Help

Thanks for purchasing a SpyTec GPS product! We appreciate your business and strive to 

make your experience the best possible. If you have any issues with your product, please 

contact us at the following addresses:

Email tech support questions to: support.gps@spytecinc.com

Email billing questions to: support@spytecinc.com

To download user manuals—including the one for the SpyTec GPS platform software 

that you’ll use to track your GPS device from a phone, tablet or computer, go to:

http://www.spytecinc.com/gpstracking

Log into your tracker at: www.spytecgps.com

SPYTEC GPS GX350 PORTABLE TRACKER USER GUIDE 

6

Warranty

This Unconditional Lifetime Warranty applies to the GX350 GPS Tracker sold by SpyTec 

GPS. This warranty covers any manufacturing defects to the device or accessories 

encountered by normal use. This warranty does NOT cover damages resulting from 

improper use of the device (including the use of incompatible accessories such as 

chargers, storage devices, etc.), unauthorized modifications to the device, negligence, or 

from any environmental or natural disasters, or from loss or theft. This warranty does 

not cover water damage. This warranty requires proof of sale of the device from STI or 

from approved resellers only.

Devices that are covered will be repaired or replaced at STI’s discretion. Devices requiring 

replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original 

unit is no longer available.

To take advantage of our warranty, go to http://www.spytecinc.com/return-policy/ and 

review our returns policy. If your device meets the above guidelines as well as the 

guidelines on our website, please click the button to proceed to the Return Authorization 

Form. In the event our online guidelines change, this warranty will supersede any newer 

changes. Once you have filled out the Return Merchant Authorization form, please wait 

for instructions. 

SpyTec GPS is a registered trademark of Spy Tec International Inc., 2017.

All rights reserved.

Summary of Contents for GX350

Page 1: ...GX350 GPS Tracker User Guide SpyTec ...

Page 2: ... Power LED will flash Red while charging and will go solid Red when fully charged c Charge for at least 8 hours or until Red LED goes solid d Disconnect from charger Red LED will go out e If the Green LED is flashing every 10 seconds tracker is ON STEP 2 Locate Your MEID Locate the mobile equipment identifier MEID number on the bottom of your tracker The number is 14 characters long SPYTEC GPS GX350 ...

Page 3: ... and can generally be ignored When powering off the Red LED will remain on for up to 2 minutes then power down The optional M2 Waterproof Magnetic Case for the GX350 makes placement easy Buy it at www spytecinc com waterproof magnetic case for gl200 gl300 html STEP 4 Placement of the Tracker a The GX350 needs to have as much access to the open sky as possible to retain a connection to the GPS satel...

Page 4: ...ecause of a server timestamp issue with our system It has nothing to do with the unit or your account Q My device has been turned on for some time but it is not updating Why If the green LED is blinking slowly once every 10 seconds and you took it out for a 5 to 10 minute drive and the unit is still not updating on the platform please contact us at support gps spytecinc com Q GPS platform shows a ...

Page 5: ... and SMS For use in the United States only FCC Verizon SMS CDMA 1xRTT packet data MHz CDMA 1xRTT 800 1900 CDMA 1xRTT CDMA BC0 Power class 3 24 5dBm for 1xRTT CDMA BC1 Power class 2 24 5dBm for 1xRTT 153 6Kbps upload 153 6Kbps download WAAS 2 0 meter CEP with SBAS 160dBm 147dBm Yes 4 to 158 F 20 to 70 C 40 to 185 F 40 to 85 C 95 RH 50 C non condensing Yes Lithium Ion 2000mAh 3 7V DC 4 75 5 25V 2 69...

Page 6: ...ce including the use of incompatible accessories such as chargers storage devices etc unauthorized modifications to the device negligence or from any environmental or natural disasters or from loss or theft This warranty does not cover water damage This warranty requires proof of sale of the device from STI or from approved resellers only Devices that are covered will be repaired or replaced at STI...

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