SSS Siedle ASH 670-04 M, Commissioning Instructions

Page 1: ...Commissioning instruction Access Professional V 4 ASH 670 04 S ASH 670 04 M ...

Page 2: ...vice commissioning 11 Using the MAC address label 11 Commissioning possibilities 12 Device specific settings 12 Use latest system version 14 Changing adapting the network configuration 14 Setting up the server operating system Installation and operating conditions 15 Installing the server operating system 15 Log in 16 Configuring the static IP address 17 Configuring the default gateway and DNS Ser...

Page 3: ...dgements 100 Telephony link 101 Configure SIP gateways 102 Configuring SIP provider accounts 105 Telephone directories 108 Creating contacts 109 Creating a project 110 Differentiation between users and call groups 111 Creating and configuring new folders 112 Preparing door stations ATLC 114 Creating and configuring users 115 Differentiation between users and call groups 115 Editing already defined...

Page 4: ...inge their per sonal rights If stored images are used as part of private criminal law proceedings or in a police investigation this requires prior clarification with a lawyer or the responsible police authority The legally admissible operation and installation of this device and all its system components hardware and software are the responsibility of the user and not of the device man ufacturer S...

Page 5: ...ternet ASHT ASC iPad iPhone Public mobil network Public WLAN Local network Local telephone network Local Access network Door station Access server Switch Switch SIP telephone SIP telephone SIP telephone SIP telephone SIP telephone SIP telephone system Door release WLAN WLAN Access gateway Switch Customer server e g mail server 3G 4G System overview ...

Page 6: ...irtu alization and server operating system must be provided by the customer and must be available Microsoft licences Please check whether any Microsoft server access licences Client Access License CAL are required by the customer for operation of the Access users or whether these already exist For detailed informa tion see Planning and System Manual Access Professional The Access server is install...

Page 7: ...menu different sub menu points have been renamed and resorted To order licences in the Licences menu the hardware ID can be exported as an XML file In the submenu Create gateway and Create provider devices linked to the gateway are now also shown in the content area and can be deleted directly and completely from the system from this menu V 4 0 0 From Access V 4 0 0 the system is called Access Pro...

Page 8: ...omain Name and DNS Server Access system version Access Professional from Version 4 0 0 Access licences For regular operation of Access Professional an Access user licence must be purchased against a fee Optional application licences enable the use of additional performance features Network connection Network Own physical network from CAT 5 and optionally with modified VLAN with Quality of Service ...

Page 9: ... by the customer for up to 320 users With the virtual machine remember that at least 2 virtual and separate processor units CPUs must be made available If virtualization is used the host physically present server on which the virtual machine is operated must have sufficient performance to make available the output needed for the virtual machine Remarks The size of the hard disk storage capacity wh...

Page 10: ...ver the IP address 192 168 1 1 Procedure with customer s own server hardware 1 Set up the server hardware or mount it in the required position in the server cabinet 2 Connect the server hardware to the power supply 3 Connect the server hardware to the Access network 4 Make available a computer for configuration set up of the Access server and connect this to the Access network or provide a possibi...

Page 11: ... few or only few identical Access devices and buildings with no or minimal internal access restrictions Block by block configuration Systematically connect the devices one block at a time to the already set up Access server in order to con figure them in blocks Suitable for medium and very large Access systems with complex structures which have few or few identical Access devices within one or mor...

Page 12: ...ares the Access server for device commissioning The next step is final assembly commissioning of the device con figuration at the Access server using a mobile computer at the relevant device Then the device is function tested on site Suitable for small to medium Access systems or Access systems in small to medium buildings WIFI or LTE UMTS access to the Access server is necessary in order to allow...

Page 13: ...s application licences Page 96 Import additional scripts Page 97 Import and manage KNX addresses Page 98 Set up individual acoustic button acknowledgements Page 100 Setting up a telephony connection Page 101 Set up individual directories contacts Page 108 Create and configure folder structure Page 110 Set up and configure users Page 115 Configure virtual devices link devices to the Access server a...

Page 14: ...r see chapter System update External access to the new system version is reserved to Access Certified Partners ACP More recent system versions can incur a charge Updating Access Professional is optionally possible by an ACP Using the services of an ACP can also incur a charge If possible always use the latest system version of the Access server and always keep this version up to date Procedure 1 H...

Page 15: ...dard pre in stallation Server with graphic user interface 3 Assign a static IP address for the server operating system 4 Optionally Assign the server operating system the role of the DHCP server and where applicable the NTP server if there is no DHCP and NTP server operating in your network 5 Only activate the services neces sary for operating the Access server and where applicable activate the NT...

Page 16: ...top of the Windows server is displayed Remark The standard password for the server operating system of a Access Server Hardware from ASH 670 04 is SiedleAccessMain2015 Please change the password on initial commissioning taking note of the security instructions Setting up the server operating system Assigning the static IP address ...

Page 17: ...Pv4 Procedure 1 With the right hand mouse button click on the network icon in order to open the context menu 2 Click on Open Network and Sharing Center 3 Click on Change adapter set tings 4 Double click on the network adapter you wish to use in order to open the properties of the network adapter 5 Click on Properties in order to display the properties of the network adapter 6 Double click on Inter...

Page 18: ...he field Preferred DNS server 12 Optionally If known enter the IP address in the field Alternate DNS server 13 Optionally Activate the option Validate settings upon exit in order to have the entered network settings checked by the Windows server 14 Confirm your entries with OK 15 Close any remaining open win dows which you had opened for this configuration 16 You have configured the network settin...

Page 19: ...anager you can add the DHCP server service at the server operating system Procedure 1 Click on the Windows start button bottom left hand corner in order to open the start screen of the Window server 1 Setting up and configuring the DHCP server service ...

Page 20: ...inued Procedure 2 Click on the Server Manager tile in order to start the server manager 3 The Dashboard start page of the server manager opens up 2 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 21: ...you begin opens up Remarks With the Server Manager you can manage not only your own server but also others In the lower part of the Dashboard under Roles and Server Groups the available servers and the created server services are displayed After setting up the DHCP server service this is also shown there 4 ...

Page 22: ...d Roles and Features Wizard 2 Optionally If you do not want these instructions to appear in future click on Skip this page by default 3 Click on Next 4 The page Select Installation Type opens 1 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 23: ... Add DHCP server service continued Procedure 5 If nothing is already preselected select the option Role based or feature based installation 6 Click on Next 7 The page Select destination server opens up 5 ...

Page 24: ...e IP address of your server 11 Click on Next 12 The page Select server roles opens up Remark In the area Server Pool all servers which can be reached by the Server Manager are displayed You can identify your server on the basis of the assigned IP address If you are not able to find out your IP address check the network settings of your server 8 Setting up the server operating system Setting up and...

Page 25: ...Procedure 13 If not already preselected select the option DHCP server 14 Click on the checkbox next to the DHCP server in order to activate the role DHCP server 15 The sub page Add features that are required for DHCP Server opens up 13 14 ...

Page 26: ... for the DHCP server service 17 Click on Add Features 18 You are then back on the page Select server roles 19 Click on Next 20 The page Select features opens up Remark All previous steps can be repeated as often as required for example to extend the existing function scope of the DHCP server service 16 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 27: ...P server service continued Procedure 21 Do not open any other functions tools 22 Click on Next 23 The page DHCP Server opens up Remark No supplementary functions tools are required to operate the Access server 22 ...

Page 28: ...nued Procedure 24 If required read the instructions on the DHCP server 25 Click on Next 26 The page Confirm installation selections opens up 24 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 29: ...29 Add DHCP server service continued Procedure 27 Do not select any additional options 28 Click on install 29 The page Installation progress opens up 28 ...

Page 30: ...shboard start page of the server manager Remark You have not yet completed the set up of the DHCP server service In the Notifications area on the Dashboard start page of the server manager a yellow warning triangle is displayed 30 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 31: ...re 32 In the header area click on the flag symbol with the yellow warning triangle in order to open the notification area of the server operating system 33 The notification area is opened with the message indicated by the yellow warning triangle Remark In the Roles and Server Groups area the DHCP server service you have set up is now displayed as a tile and can be managed directly from here 32 ...

Page 32: ...service continued Procedure 34 Click on Complete DHCP con figuration in order to complete the set up of the DHCP server service 34 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 33: ...ead the instructions on the DHCP server 36 Click on Commit 37 The page Confirm installation selections opens up Remark In order to complete set up of the DHCP server service the system still needs to add group policies for man agement of the DHCP server service 35 ...

Page 34: ...hboard start page of the server manager 41 Close the server manager 42 You have completed the set up of the DHCP server service Remark A restart of the DHCP server ser vice on the target devices is not pos sible necessary as in our case these are not yet set up 38 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 35: ...tart screen of the Window server 2 Click on Administrative Tools DHCP 3 The DHCP menu opens up 4 Open the menu tree in the naviga tion area left hand column 5 With the right hand mouse button click on IPv4 in order to open the context menu 6 In the open context menu click on New Scope in order to configure an IPv4 address range for the DHCP server service 7 The Scope Wizard opens up Remarks Not al...

Page 36: ...art configura tion of the IPv4 address range for the DHCP server service 2 The Scope Name menu opens up Scope Wizard starting the configuration 1 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 37: ...entified assign a meaningful name in the Scope Name menu You can optionally add a description Procedure 1 Click on the Name input field 2 Enter a meaningful name e g Access 3 Click on the Description input field 4 Enter an easily understandable description 5 Click on Next 6 The IP Address Range menu opens up 2 4 ...

Page 38: ... IPv4 address range 3 Click on the End IP address input field 4 Enter the end IP address of the IPv4 address range 5 If required change the suffix length or the subnet mask subnet mask 6 Click on Next 7 The Add Exclusions and Delay menu opens up Remark Depending on the start and end IP address if required you can change the settings for the suffix length or subnet mask accordingly 2 4 Setting up t...

Page 39: ...erver time delay can be used Procedure 1 Click on the Start IP address input field 2 Enter the start IP address of the IPv4 address range 3 Click on the End IP address input field 4 Enter the end IP address of the IPv4 address range 5 Click on Add to adopt the input 6 Enter the server time delay in milliseconds 7 Click on Next 8 The Lease Duration menu opens up Remark For operation of the Access s...

Page 40: ...assigned by the DHCP server in the Lease Duration menu Procedure 1 Click on the arrow buttons in the rotary selector field Days in order to set the lease duration Days Hours Minutes to 30 days 2 Click on Next 3 The Configure DHCP options menu opens up Remark To operate the Access system select a lease duration of 30 days 1 Setting up the server operating system Setting up and configuring the DHCP ...

Page 41: ... config ured IP4v address range Procedure 1 In the option field click on Yes I want to configure these options now in order to configure the DHCP options 2 Click on Next 3 The Router Default Gateway menu opens up Remark If the Access server is operated in a closed network without connec tion to the Internet or a different network stand alone operation or if no link to a different network is requir...

Page 42: ...router gateway 3 Click on Add to adopt the input If applicable repeat the process in order to define additional IP addresses of other routers gate ways 4 Click on Next 5 The Domain Name and DNS Servers menu opens up Remark If the Access server is operated in a closed network without connec tion to the internet or a different network stand alone operation no entries are required in this input scree...

Page 43: ...Click on the Parent domain input field 2 Enter the domain name of the Access network 3 Click on the IP address input field 4 Enter the IP address of the DNS server you wish to be assigned to the clients 5 Click on Add to adopt the input 6 If applicable repeat the process in order to define additional IP addresses of other DNS servers redundancy 7 Click on Next 8 The WINS Servers menu opens up Rema...

Page 44: ...required to operate the Access server Important If you already operate one or more WINS servers in your network enter these here Procedure 1 Click on Next to bypass this input 2 The Activate Scope menu opens up Remarks To operate the Access server this service is not required and therefore no entries need to be made 1 Setting up the server operating system Setting up and configuring the DHCP serve...

Page 45: ...the server operating system Procedure 1 In the option field click on Yes I want to activate this scope now in order to configure the IP address range 2 Click on Next 3 The Completing the New Scope Wizard menu is displayed Remarks If you do not activate the config ured IPv4 address range the Access users will not be able to connect to the Access server 1 ...

Page 46: ... range continued Procedure 4 Click on Finish to complete the process 5 The DHCP menu is displayed again 6 You have completed the pro cess 4 Setting up the server operating system Setting up and configuring the DHCP server service ...

Page 47: ...e and activate the defined IPv4 address range 4 The Scope Options menu opens up Configuring the DHCP options In order to operate the Access system correctly you must activate and configure additional DHCP options at the server operating system Option Designation 04 Time Server 07 Log Servers 42 NTP Servers 66 Boot Server Host Name 67 Bootfile Name Remarks The designations of the listed DHCP option...

Page 48: ... The server name can be optionally assigned If you do not activate the time server service a time deviation can occur with the Siedle hardware ter minals The Siedle software clients e g concierge are not affected by this Important Siedle hardware terminals whose time deviates from the Access server maximum admissible time deviation 59 seconds do not execute any switching or control commands The Si...

Page 49: ...he list field activate the entry Log Servers in order to activate the log service 3 Click on the IP address input field 4 Enter the IP address of the Microsoft server 5 Click on Add to adopt the input 6 Click on Apply to adopt the changes Remarks The server name can be optionally assigned If you do not activate the Log Servers function the logs of Siedle hardware terminals will not be stored and c...

Page 50: ...onally enter the IP address of your time server here Remarks The server name can be optionally assigned If you do not activate the NTP server service a time deviation can occur with the Siedle hardware terminals The Siedle software clients e g concierge are not affected by this Important Siedle hardware terminals whose time deviates from the Access server maximum admissible time deviation 59 secon...

Page 51: ...d using the scroll bar until the entry Boot Server Host name is displayed 2 In the list field activate the entry Boot Server Host Name in order to activate the network path 3 Click on the input field String value 4 Enter the IP address of the Microsoft server 5 Click on Apply to adopt the changes 6 Click on OK to close the Scope Options window Remarks If you do not activate and con figure the Boot...

Page 52: ... complete path of the Access bootfile SSS Axxx locator xml 5 Click on Apply to adopt the changes 6 Click on OK to close the Scope Options window 7 Close any remaining open win dows which you had opened for this configuration 8 This concludes the configuration of the newly created IPv4 address range and you are now back on the desktop of the server operating system Remarks If you do not activate an...

Page 53: ...the server manager 3 The Dashboard start page of the server manager opens up 4 Click in the Navigation menu on Local Server to be allowed to carry out settings 5 In the work area click on the Disabled link which is located on the right of the entry Remote Desktop 6 The System Properties menu is displayed again Remarks This function can be enabled per manently or temporarily for commis sioning or m...

Page 54: ...h you had opened for this configuration 14 Close the server manager Remarks If the Windows server has been configured as described all users from the Local Administrator user group will be able to access the server operating system using the remote connection as the group of local administrators has been enabled for access to the remote connection Other users can be added for access over the remot...

Page 55: ...arted up Remarks To change the configuration of the server operating system four steps have to be carried out Changing two registry entries in the Windows server Entering a control command to delete service trigger events in the input prompt Reset and start the NTP server service W32Time to the automatic mode Procedure Step 1 1 Open the registration editor click with the right hand mouse button on...

Page 56: ...n editor 6 Open the path in the registration editor to change the second registry entry HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services W32Time TimeProviders NtpServer 7 Double click on the registration entry Enabled in order to change its value The hexadecimal value 0 decimal value is entered here 8 In the Basis area click on Decimal 9 Change the value to 1 10 Confirm your change by clicking...

Page 57: ...rol management in the server operating system 7 Enter the command sc trigger info w32time delete in the input prompt and confirm your input with the Enter button This command will delete the existing service trigger events of the Windows time server service w32time Originally configured or existing service trigger events affect the ser vice behaviour of the Windows time server service e g service ...

Page 58: ...e 9 Under the index tab General change the entry for Startup type to Automatic in order to change the service over to the automatic mode 10 Click on the Start button to start the server service 11 Click on Apply to adopt the changes 12 Click on OK to close the Windows Time Properties window 13 Close the Service management 14 You have completed the optional configuration of the server operating sys...

Page 59: ...ng system Subsequent installation of the soft ware platform is carried out using a command line command Procedure 1 Open the input prompt click with the right hand mouse button on the Windows start button to open the context menu 2 Click in the opened context menu on Run 3 The Run window opens up 4 Enter cmd in the input field 5 Click OK 6 The input prompt opens up Note Incorrect inputs in the inp...

Page 60: ...process Remark The Microsoft Net Framework 4 6 1 is available in two variations Offline installer for installations without an internet connection Web installer for installations over the internet Procedure 1 Save the Net Framework 4 6 1 on the desktop of the server oper ating system 2 Start the installation with a double click on the program icon 3 Accept the licence terms 4 The Net Framework 4 6...

Page 61: ...ice must be set up again Start Server Manager Tools DHCP Server name IPv4 right mouse click on IPv4 New Scope Subnet mask Exclusions in the IP address area Start Server Manager Tools DHCP Server name IPv4 Scope Address Pool right mouse click on Address Pool New Exclusion Range Remote connection remote desktop Start Server Manager Local Server Remote Management Desktop DHCP options Scope Options 00...

Page 62: ...eneral Windows Update System updating settings Start Server Manager Local Server Windows Update Let me choose my settings Time zone Time zone settings as well as date time Start Server Manager Local Server Time zone Computer name Host name settings Start Server Manager Local Server Computer name Change Setting up the server operating system Changing the server configuration ...

Page 63: ... on which you wish to install it 4 Close the protected Siedle down load area 5 Start the installation of Access Professional by a double click on the downloaded installation file 6 The installation is prepared and the language selection opens for the installation Wizard Remarks For installation of Access Professional the server operating system Microsoft Server 2012 R2 Standard or Datacenter is re...

Page 64: ...n the dropdown menu 2 Confirm the selection with OK 3 The installation Wizard opens up Remarks The installation Wizard can be executed in 2 languages German or English During a system update no lan guage selection takes place and the language selected during initial installation is used Installing the Access system ...

Page 65: ...65 Starting the installation Procedure 1 Observe the instructions and close all other open programs 2 Start the installation process by clicking on Continue 1 ...

Page 66: ...rmi nals to operate Procedure 1 Interrupt the installation process of Access Professional by clicking on No 2 Check that the previously executed configuration of the server operating system was correct and complete 3 Correct any incorrect configura tions 4 Restart the installation process of Access Professional Remark This message only appears if the DHCP server service intended for the Access net...

Page 67: ...d on preconfigured program paths on the server operating system All program paths can be changed Procedure 1 Check the pre configured program paths and adjust them if you require different program paths 2 Carry out the installation process by clicking on Continue 1 ...

Page 68: ...start menu folder Procedure 1 Check the name of the folder in the start menu and adjust it if you wish for a different folder name 2 Carry out the installation process by clicking on Continue Installing the Access system ...

Page 69: ...69 Starting the installation Procedure 1 Click on Install in order to start the installation of Access Profes sional 2 Access Professional is installed 3 The installation progress is dis played ...

Page 70: ...70 Completing the installation Procedure 1 Click on Continue in order to continue the installation of Access Professional Installing the Access system ...

Page 71: ...Access professional the server oper ating system must be restarted Procedure 1 Click on Complete in order to restart the system Remarks After completing the installation new program icons are located on the desktop and in defined folders in the start menu ...

Page 72: ...64 Firefox Notepad Putty Wireshark WinPcap Remote desktop release Remarks The listed files and programs are required for configuration and servicing purposes and should only be used by specialist and servicing personnel The Access system software variant is delivered without these additional software tools and releases On completion of the installa tion the Access system can be configured ...

Page 73: ...vious Access system version and the relevant Client files by the current version Restore the backup Install necessary patches The system update finishes with a restart of the hardware terminals Important If new versions of the software client ASC ASHT are available these must also be updated For this administrator rights on the relevant computer are required A system update from Access V 3 to Acce...

Page 74: ... the plant operator Maintenance contract With Access Professional V 4 0 0 and upwards the field End main tenance contract is located on the dashboard of the Access administra tion user interface The relevant date indicates up to when the customer will receive automatic updates upgrades and can carry out a system update The maintenance period is initially 1 year after first commis sioning of the Ac...

Page 75: ...up is available in the chapter Optional administration func tions Create system backup on page 155 2 Save the new version of the Access system installation file on the desktop of the server operating system 3 Start the installation of the Access system by a double click on the downloaded installation file 4 The installation Wizard opens up 5 Observe the instructions and close all other open progra...

Page 76: ...ontrol Panel tile 3 The Control Panel page opens up 4 On the Control Panel page under Programs click on Uninstall a program 5 The page Programs and Features opens up 6 In the page Programs and Features in the table listing programs click on Siedle AS 170 7 In the header area of the page Programs and Features click on the Uninstall button to uninstall the Access server 8 The Uninstall Wizard AS 170...

Page 77: ...and settings such as firewall regulations are removed and or rescinded Procedure 1 Click on Uninstall in order to start the Access systems uninstall process 2 The Access system is uninstalled 3 The uninstall progress is displayed Remark In the Uninstall Wizard the stan dard and individually assigned pro gram paths are displayed ...

Page 78: ...etails in order to see a detailed display of all uninstall steps 2 Click on End to complete the uninstall process and close the Uninstall Wizard Status of the Access server The Siedle Access System has been uninstalled from your server Optionally Uninstalling the Access system ...

Page 79: ...r and contains the relevant users and their devices Logical separations between users must be carried out using different folders and user rights restrictions To allow complex circumstances to be depicted a project structure may be necessary based on folders and subfolders Important All user rights are assigned in folders Newly created sub folders initially adopt the rights of the high er level fo...

Page 80: ...oftware module 5060 UDP SIP 8000 11998 UDP RTP Enabled port range for audio trans mission 8080 TCP HTTP From Access system V 3 1 Only when using the AVP with KNX together with a building automation server Facility Pilot Server Port 8080 is required for direct access of the AVP to the building automation server Facility Pilot Server 8501 UDP CMTP AV The iPhone and iPad app uses 2 net work ports for...

Page 81: ...other video standards 224 3 100 1 224 3 100 255 255 G 722 Audio 224 3 101 1 224 3 101 255 255 G 711 Audio 224 3 102 1 224 3 255 255 255 Reserved for other audio standards Firewall Video multicast IP addresses Important remarks In the Access system a single multicast address is used for all video streams Setting under Access system System main tenance Basic parameters Server Video multicast IP Note...

Page 82: ...gin screen of the Access system is accessed and opens in the browser window 5 Log into the Access system account name admin password admin Direct access When accessing directly using the monitor keyboard and mouse after startup of the server hardware the login screen of the server operating system is displayed Procedure 1 Log in to the server operating system 2 Start the Firefox browser on the ser...

Page 83: ...formation on system requirements licence agreements and the Readme file to the Access software clients Access Software Concierge and Access Software In house telephone and to necessary Windows soft ware components for operation at Windows computers http www siedle de Here you are forwarded to the official Siedle website and can access the latest product documentation Log in 1 2 Licence agreements ...

Page 84: ...re setting German 6 A drop down menu opens up 7 Select the required language of the user interface e g English 8 A confirmation prompt appears 9 Answer the confirmation prompt by clicking on Yes to confirm the change of language 10 Click on Save to take the changes over in the system 11 You are automatically logged out of the Access system 12 Log into the Access system again 13 The user interface ...

Page 85: ... the Access system have been implemented the system feedback message appears The required operation has been completed 8 You have now activated the login with security code request Remark For future log in processes in addi tion to the user name and password the graphically displayed security code must also be entered in order to log into the Access system Logging in with security code Procedure 1...

Page 86: ...s V 4 0 0 you will find the following new features in the administration user interface On the dashboard the graphic depiction of system capacity utiliza tion has been removed This means that no flash is now required for correct display of the administration user interface The number of users and devices which are being utilized and the maximum number of users and devices are indicated on the dash...

Page 87: ...which contains account and role manage ment for administration of access rights and user roles Licences Export hardware ID and import Access licences Scripts Manage system scripts KNX addresses Manage KNX gateway and switching points Acoustic button acknowledge ments Manage import and delete audio files Logging Manage and export system logs System messages Delete as yet unassigned terminals enable...

Page 88: ...System characteristics 160 System backup 155 Restarting 152 User status 159 Users Unassigned devices 110 Project Add folder 110 Add user 115 Add group 120 Add door ATLC 124 Adding virtual device 143 Users Add device AHF AHFV AHT AHTV ASC ASHT ASM AVP with KNX External telephone Siedle App iPad Siedle App iPhone SIP audio telephone SIP video telephone 123 127 127 134 135 136 130 142 137 138 141 140...

Page 89: ...out the following set tings in the Server index tab IP address of the Access Server Video Multicast IP System language of the Access indoor stations 10 languages Captcha security code The server name and the hard ware ID are specified by the system The hardware ID is required for ordering Access licences The selected system language can be subsequently changed at the indoor stations Procedure 1 En...

Page 90: ...is in a different time zone than the Access terminals hardware and software it makes sense for the location parameters of the time zone in which the Access terminals are located to be stored If terminals of the Access system are operated in several different time zones you can deactivate the display of the time at the terminals This change is carried out using the Users menu in the general setting...

Page 91: ... Activate the function Adjust date and time to enable changes to be made to the time setting 3 All settings which can be changed are shown highlighted 4 Change the time zone if required 5 If you wish the Access system to use an external NTP server enter the address of the local or public NTP server Remarks The time and the date can only be manually changed in the Access system if nothing is entere...

Page 92: ... menu System maintenance Logging Procedure 1 Go to the Data management tab 2 Using the slider the period of time 5 15 days after which you wish the server and terminal protocol data to be deleted can be set 3 If necessary adjust the degree of logging activity Level of log activity Critical Low Error Warning Information Verbose High Standard settings degree of logging activity Communication service...

Page 93: ...gested call numbers to 4 Procedure 1 Go to the Telephony tab 2 Set the Length of numbers pro posed The phone numbers may be between 2 and 5 digits 3 Click on Save to take the changes over in the system Remarks After saving the basic parameters the system carries out a restart of the Access services including already connected Access terminals If you change the length of the suggested call number s...

Page 94: ...inistration user interface of the Access system The dashboard updates itself auto matically at regular intervals usually approx 5 seconds depending on browser accuracy The dashboard can also be reloaded manually via System maintenance Dashboard Due to the changes to the date processes for the Access system on the Dashboard the System version is provided as an active link to the menu System mainte ...

Page 95: ...n Windows Explorer select the required storage location on your PC depends on the browser 7 Use the XML file generated by the Access system with the hardware ID to order an Access user licence or an optional Access user licence 8 Order the Access licences required in your system these incur a cost from your Access Certified Partner ACP specifying your hardware ID Important The trial period for an ...

Page 96: ...import 7 Confirm your input by clicking on Open 8 The licence file is displayed in the Licence import area 9 Click on Start import 10 The new licences are imported and displayed in the Available licences list In the area Current licenses is a dis play of which and how many devices you can create and how many of the available licences are currently being used Remark The Siedle hardware terminals Ac...

Page 97: ...n Browse 6 In the Windows Explorer select the script you wish to import 7 Confirm your input by clicking on Open 8 The selected script is displayed in the display field in the Script import area 9 Click on Start import 10 After a successful import a mes sage box appears 11 Confirm the message box with OK 12 The new script is shown in the list Current scripts 13 Carry out a system restart of the Ac...

Page 98: ... content area 5 In the Edit KNX gateway area click on Add 6 A new line has been entered for the KNX gateway in the overview table 7 In the Names column click onto the empty field in order to assign a name for the KNX gateway 8 In the IP address column click onto the empty field in order to assign the IP address for the KNX gateway 9 If necessary change the entered value in the column Port if a dif...

Page 99: ... one KNX gateway per Access system can be created In the Existing KNX addresses area the imported KNX addresses are shown in an overview table from where they can be individually deleted In the Use column you can deter mine which of the imported KNX addresses are available in the device configuration for switching and control tasks The possible number of usable KNX addresses is dependent on the pu...

Page 100: ...se 6 Navigate in your Windows Explorer to the storage location of the audio file 7 Click on Open 8 The audio file is displayed in the Audio import area 9 Click on the input field next to Direct dial 10 A dropdown menu opens 11 Select an optional call destination device user group to which you wish to assign the acoustic button acknowledgement 12 Click on Start import 13 The new acoustic button ack...

Page 101: ...n the navigation area click on the Telephony connection menu 2 The Telephony connection menu opens up 3 In the opened Telephony connection menu click on the Gateways menu 4 The Gateways page opens up in the content area 5 Click on Add 6 Select a SIP gateway or SIP provider 7 Enter the necessary data 8 Click on Save to take the changes over in the system Procedure Editing a SIP gateway or SIP provi...

Page 102: ... call function of the device Siedle App iPhone field Call number Assignment of an assigned incoming call number for the device External telephone field Call number Important A gateway can only be deleted if there are no linked devices within it If you remove a device with the Delete device function this device is completely deleted from the system If you wish the device to be retained in the Users...

Page 103: ...eway to ensure that this is clearly identifiable 12 Change to the area Connection 13 Enter a Prefix e g 0 14 Enter the IP address of the SIP gateway e g 192 168 1 2 15 Under Channels select the maximum number of available speech channels available in the SIP gateway 16 Under Audio frame size ms enter the value 20 or 40 which is supported by your SIP gateway 17 If you wish the gateway to be used fo...

Page 104: ... the dialling code into the relevant field 22 Enter an individual telephone number in the Number field but with a consecutive call number block e g 123 40 to 123 49 123 enter the lowest Extension e g 40 at the beginning of the range and the highest Extension e g 49 at the end of the range Note Configure all incoming call numbers which can come in over the connected provider which were assigned to ...

Page 105: ...SIP provider account Size of audio frame ms Length of the audio content i e the trans mitted RTP data packages audio frame in milliseconds The value to be set depends on the remote sta tion The values which can be set are prescribed 20ms and 40 ms Only Audio Codec G 711 is used External connection This option must be set if a telephony gateway is used for external telephony public telephone networ...

Page 106: ...he area Connection 13 Enter a Prefix e g 0 14 Enter the IP address of the SIP provider e g 11 22 33 44 15 Enter the Account names for the SIP provider account you wish to use e g your VoIP telephone number 16 Enter the Digest allocated by the SIP provider 17 Enter the Realm allocated by the SIP provider 18 Enter the password allocated by the SIP provider 19 Under Audio frame size ms enter the valu...

Page 107: ...r the country dialling code into the relevant field 24 Enter the dialling code into the relevant field 25 Enter an individual telephone number in the Number field but with a consecutive call number block e g 123 40 to 123 49 123 enter the lowest Extension e g 40 at the beginning of the range and the highest Extension e g 49 at the end of the range Note Configure all incoming call numbers which can...

Page 108: ... and is not synchronized with the Access system updated and managed by the user Note New contacts which are cre ated for instance in the Concierge software are not adopted in the system or individual telephone directory The contact list of an Access device contains entries from the System directory Individual directory Local directory only with soft ware client ASC Procedure Creating an individual...

Page 109: ...complete name of the contact e g Maier Peter 5 In the Telephone number column double click on the new line and enter the complete telephone number with all necessary dialling codes and the prefix to obtain an external telephone line e g B 0 0049 7723 and 123456 000497723123456 6 In the Location column double click on the new line and enter the postcode and location name of the contact e g 78120 Fu...

Page 110: ...ed devices folder Door stations can only be assigned subordinated to the pre viously created sub folders in the project tree or to the project folder itself When selecting the position of the door stations within the project structure take into consideration which users may be entitled to access this door station In the project folder structure of the Project folder the Access ter minals can be as...

Page 111: ...speaker controller ATLC which is automatically recognized by the Access system Device Hardware and or soft ware based communication unit which can be used in conjunction with the Access server for com munication inside and outside the Access system e g Access in house telephone video Siedle app for the iPhone or iPad Virtual Device Switching and control device connected via a gateway to the Access...

Page 112: ...e up a lot of valuable time Example If a configured folder A is moved into a configured folder B the rights of both folders remain unchanged If the user rights are subsequently changed in a high er level folder the user rights of the sub folders it already contains remain unchanged Important Before generating the project struc ture you must have defined the user rights of the respective folders fo...

Page 113: ...rs of a folder for certain call or telephone numbers If the option Allowed for a call number plan entry is not activated call and telephone numbers con forming to the specified pattern are disabled Call number plan entries can be individually generated by using wild cards and have to be saved before they become functional Possible place holders for map of call numbers place holder for any number o...

Page 114: ... Users menu on the folder Not assigned devices in order to open it 5 The folder Not assigned devices is opened in the navigation area 6 All unassigned devices are dis played 7 Drag Drop the still unassigned door door station using the mouse from the folder Not assigned devices to the required position of the Project folder structure 8 Click on the required door station ATLC 9 The page Edit user pr...

Page 115: ...omprises one or more users which in turn can con tain one or more devices As central functions of the Access system fall within the jurisdiction of the users and the devices can only access these the following characteristics e g different behaviour patterns must be observed Video memory All users have their own central video memory All devices assigned to a user may access it If an image is delet...

Page 116: ... field Each account name is unique in the Access system The account name is generated by the Access system Password Central password for all subordinate devices hardware and software The central password is automatically assigned by the Access system and can be changed at any time Automatic video memory active If this option is activated a door call image of the calling door station is stored for ...

Page 117: ...ed the Doormatic function can be switched using the Access terminals of the user If this option is deactivated the Doormatic function cannot be actu ated at a door door station Procedure Creating and config uring users 1 In the navigation area click on the Users menu 2 The Users menu opens up 3 In the navigation area in the opened menu Users click on the Project folder or into the position of the ...

Page 118: ... are carried out in their respective menus A common ringtone can be selected using the app All unsaved changes are displayed in the affected fields with a small triangle 16 Change to the area Ringtone assignment 17 In the Ringtone assignment area in the Category column select the caller type whose ringtone you may wish to modify 18 In the same line change to the column Ringtone 19 Double click on ...

Page 119: ... changed at any time Procedure Changing the call number of an automatically defined call group 1 In the navigation area click on the Users menu 2 The Users menu opens up 3 In the navigation area in the opened Users menu click on the required folder within the existing folder structure 4 The page Edit folder Folder name opens in the content area 5 Check the Call number and change it if required for...

Page 120: ...ally generated folders are displayed in the user rights admin istration of every folder where they can be assigned the right Visible Configuration Access System General parameters Name Name of the folder e g receptions Description Short description Procedure Creating a folder 1 In the navigation area click on the Users menu 2 The Users menu opens up 3 In the navigation area in the opened menu User...

Page 121: ...dd users to the call group or remove existing users In addition you will be shown an overview of already assigned users 11 In the group members area click on the drop down menu Add user 12 A drop down menu opens up 13 In the opened drop down menu click on the required user to select it 14 The selected user is displayed in the field of the closed drop down menu 15 Click on the Add button to adopt t...

Page 122: ...evices the calls to the remaining devices of this user are terminated If a call group with sev eral assigned users is called and the call is rejected by one of the user s devices the calls to the remaining devices of this user are terminated but the call to other users of this call group is retained and can be accepted by any optional device Background calls several simultaneous calls User If a us...

Page 123: ...odel Description Access handsfree telephone Siedle AHF 870 Hardware terminal Audio indoor station for wall or table top oper ation Access video handsfree telephone Siedle AHFV 870 Hardware terminal Video indoor sta tion for wall or table top operation Access in house telephone Siedle AHT 870 Hardware terminal Audio indoor station for wall operation Access video in house telephone Siedle AHTV 870 H...

Page 124: ...of the door station to an executive func tion The number of configurable buttons depends on the connected call button modules Note If other parameters have to be configured stored for a particular button assignment e g with one switching point the button Setting becomes active After clicking on Setting a dialogue is displayed in which the relevant required data can be selected or entered Procedure...

Page 125: ...e from the folder Not assigned devices to the required position of the Project folder structure 8 Click on the required door station ATLC 9 The page Edit user door name opens in the content area 10 Carry out all inputs in the General area 11 Always assign meaningful names and descriptions Note The fields Call number and Assignment are automatically issued by the Access system and can be edited at ...

Page 126: ...r release operated at the door has to be operated using direct voltage 26 At the remaining outputs define the required applications No action Free switching time Door release or Door light and con figure them in accordance with the configuration parameters described in the previous pages 27 At the inputs define the required applications No action Switching point or Signal status and con figure the...

Page 127: ... functions and the setting of call rerouting functions If you wish to reroute a group it is essential for this to be selected as the rerouting origin The devices or users to which calls can be rerouted depends on the log ical grouping in the user tree and the relevant user rights settings If other parameters have to be configured for a particular button assignment e g with one switching point the ...

Page 128: ...ing detection by the Access system in the menu Users Not assigned devices 7 Drag Drop the still unassigned hardware terminals using the mouse from the folder Not assigned devices to the required position of the Project folder structure 8 Click on the hardware terminal 9 The page Edit device name of the hardware terminal opens up in the content area 10 Carry out all inputs in the General area 11 Al...

Page 129: ...rminal with one of the offered functions No action Device call User call Group call External call Rerouting to device User Group External or Scripts and switching functions in accordance with the configuration parameters and instructions on the previous pages 24 Change to the area Switching outputs inputs 25 At the output define the required application No action Free switching time and configure ...

Page 130: ...ser group external for one of the tiles 2 Depending on the selection device user group external select the destination to which all calls should be rerouted 3 Click on Setting 4 In the Parameterization dia logue select The time in seconds after which you wish the waiting call to be rerouted if you define a time of e g 5 seconds you can still accept the call in this time the routing source i e a us...

Page 131: ...me and Description to the hardware terminal to ensure that this is clearly identifiable Note The fields Call number and Assignment are automatically issued by the Access system and can be edited at any time 12 Check the Call number and change it if required for example to implement your call number system 13 Check the Assignment and change supplement it if required 14 Leave the entered MAC address...

Page 132: ...script if you do not wish a secondary signal unit or a surveil lance camera to be operated at this door door station Otherwise select the required telephone script 23 Change to the area Button con figuration Note Instead of mechanical buttons at the AVP there is a touch panel in which a large number of tiles with a large selection of wide ranging different functions inscriptions and icons can be c...

Page 133: ...l Call forwarding On Image view Contact Groups All switching functions Switching Contact Concierge Contact Internal Switching Design Light switching Language Cleaning the display Microphone off System information ECO mode Mail notification system Door release ECO mode Reset Door Building automation Ringtone Off Status display ...

Page 134: ...13 Check the Call number and change it if required for example to implement your call number system 14 Check the Assignment and change supplement it if required 15 The software type is an infor mation field and cannot be edited 16 The Account name is an infor mation field adopted from the high er level user and cannot be changed 17 The password is an information field adopted from the higher level...

Page 135: ...and can be edited at any time 13 Check the Call number and change it if required for example to implement your call number system 14 Check the Assignment and change supplement it if required 15 The software type is an infor mation field and cannot be edited 16 The Account name is an infor mation field adopted from the high er level user and cannot be changed 17 The password is an information field...

Page 136: ...d for example to implement your call number system 14 Check the Assignment and change supplement it if required 15 The software type is an infor mation field and cannot be edited 16 The Account name is an infor mation field adopted from the high er level user and cannot be changed 17 The password is an information field adopted from the higher level user and can only be edited centrally at the hig...

Page 137: ...2 Always assign meaningful names and descriptions Note The fields Call number and Assignment are automatically issued by the Access system and can be edited at any time 13 Check the Call number and change it if required for example to implement your call number system 14 Check the Assignment and change supplement it if required 15 The software type is an infor mation field and cannot be edited 16 ...

Page 138: ...pens up 3 In the navigation area in the opened Users menu click on the required user within the existing Project Folder structure 4 The page Edit user name of the user opens up in the content area 5 Click on Add 6 A drop down menu opens up 7 Select Device in this drop down menu 8 A drop down menu opens up 9 Select Siedle app IPhone in this menu 10 The Create device page opens up in the content are...

Page 139: ...t an incoming call is waiting from the Access network 21 Click on Save to take the changes over in the system 22 Check whether the iOs capable terminal you wish to use fulfils the system requirements for the Siedle app for Access 23 Download the Siedle app for Access from the Apple App Store to your iOS capable tablet customer s own access account is required for the Apple App Store 24 Install the...

Page 140: ...e page Edit user name of the user opens up in the content area 5 Click on Add 6 A drop down menu opens up 7 Select Device in this drop down menu 8 A drop down menu opens up 9 Select SIP video telephone in this menu 10 The Create device page opens up in the content area 11 Carry out all inputs in the General area 12 Always assign meaningful names and descriptions Note The fields Call number and Ass...

Page 141: ...ture 4 The page Edit user name of the user opens up in the content area 5 Click on Add 6 A drop down menu opens up 7 Select Device in this drop down menu 8 A drop down menu opens up 9 Select SIP audio telephone in this menu 10 The Create device page opens up in the content area 11 Carry out all inputs in the General area 12 Always assign meaningful names and descriptions Note The fields Call numbe...

Page 142: ...A prefix should be a number or number combination which is not used for internal calls in the Access system It is also possible to enter individual complete external call numbers in the call number plan which you wish to explicitly allow or block Procedure Configuring external telephones 1 In the navigation area click on the Users menu 2 The Users menu opens up 3 In the navigation area in the open...

Page 143: ...er folder name opens in the content area 5 Click on Add 6 A drop down menu opens up 7 Select Virtual device in this drop down menu 8 A drop down menu opens up 9 Select Binary switching device in this drop down menu Note If the message No KNX gateway available appears you must first set up a KNX gateway import the rele vant KNX address file into the Access system and release it for use 10 The Creat...

Page 144: ...he opened Telephony connection menu on Incoming calls 5 The Incoming calls page opens up in the content area 6 Click on Add to create a new telephony route 7 In the Gateway column click on the new line in order to select a gateway 8 In the Incoming call numbers column click on the new line in order to select an incoming call number Note If you are unable to select an incoming call number the confi...

Page 145: ...igured Note Administrators can only process their own profile user name pass word language etc if the Profile component is activated in their assigned role see Access server System maintenance Administrators Roles Roles and user accounts Roles 7 Procedure Create new role 1 In the navigation area click on the System maintenance menu 2 The System maintenance menu opens up 3 In the navigation area cl...

Page 146: ...ative role field enter a name 10 In the Description field enter a meaningful description 11 Activate the checkboxes for the allowed Administration areas for this role by clicking on the relevant checkbox in the Access allowed column 12 Click on Save to take the changes over in the system 13 The role can now be assigned to an administrator or selected when creating a new user account Roles and user...

Page 147: ...user account is defined by the assigned role In addition here you will find the most important information about the individual user accounts with the respective assigned role The scope of user rights of a user account is defined by the assigned role In addition here you will find the most important information about the individual user accounts on the Access server with the respective assigned ro...

Page 148: ...ance menu 2 The System maintenance menu opens up 3 In the navigation area click in the opened Administrators folder on Accounts 4 The Administrators folder opens up in the navigation area 5 In the navigation area click in the opened Administrators folder on Accounts 6 The Accounts page opens up in the content area 7 Click on Add to create a new user account 8 The Create administrator page opens up...

Page 149: ...rmat and date format select the required display format 14 Change to the area Administrator rights 15 Under Administrator rights Folders assign Edit and or Read rights valid for this user account for the displayed folders in the user tree 16 Under Administrator rights Groups assign Edit and or Read rights valid for this user account for the displayed groups in the user tree 17 Check all inputs you...

Page 150: ...3 In the navigation area click in the opened Administrators folder on Accounts 4 The Administrators folder opens up in the navigation area 5 In the navigation area click in the opened Administrators folder on Accounts 6 The Accounts page opens up in the content area 7 Select an existing user account e g administrator 8 Click on Edit or Delete Note The delete process of a user account is always saf...

Page 151: ...ver all files system backup licences etc the system documents and all changed access data to the customer oper ator system administrator 2 After transferring delete all com missioning files from your commis sioning laptop 3 Instruct the customer system administrator in the Access system and document the system instruc tion 4 Hand over the Access system to the customer and document the system hando...

Page 152: ...er a completed restart Procedure 1 In the navigation area click on the System maintenance menu 2 The System maintenance menu opens up 3 In the navigation area click into the opened System maintenance menu on Reboot 4 The System reboot page opens in the content area 5 Select the relevant option 6 Click on Execute to execute the option Optional administration functions Reboot shut down 5 Important T...

Page 153: ...edle hardware terminals Executes a restart of the Access server including server operating system and the Siedle Access hard ware terminals The PC software and the Siedle app are automatically logged off Non Siedle devices are not restarted Shut down the Access server and Siedle terminals Shuts down the Access server switches it off and restarts the Siedle Access terminals Exception The display Wa...

Page 154: ...l the software client update When can celling the PC client is closed again This ensures that all the software clients operated in the Access server are always updated and available in the latest version Please also check for the mobile terminals whether a new version of the Siedle app is available for down loading Procedure Accessing system information 1 In the navigation area click on the System...

Page 155: ...l backup is saved in each case When a new backup is generated the existing backup is overwritten The backup file is saved with the latest time stamp on the Access server Export the old backup before cre ating the new backup if this is still required In the Import export system backup area and the column Date you can see when the last manual backup was created Procedure 1 In the navigation area cli...

Page 156: ... the area Restore export system backup click on Export in order to download the manual backup 6 The dialogue Open is dis played 7 Select Back up file and confirm with OK Remarks The file export is executed as a download over the web browser The backup file is located in the area pre set by you as the default storage location in the web browser e g Downloads 8 Depending on the browser set tings the...

Page 157: ...med of the planned interruption of operation Procedure 1 In the navigation area click on the System maintenance menu 2 The System maintenance menu opens up 3 In the navigation area click into the opened System maintenance menu on System backup 4 The System backup page opens up in the content area 5 In the Import export system backup area select the type of backup you wish to import Manual backup o...

Page 158: ...ncluded protocol levels 6 Click on Terminal protocol in order to export the user protocol without server Remarks The server and terminal protocols are automatically deleted after a time period defined by you You can change the time period with a prescribed range of 5 15 days in the menu System maintenance Basic parameters Data manage ment If you wish Access protocols to be permanently retained the...

Page 159: ...LL The user has started a call the target call number is located in the column Call destination BUSY The user is on the tele phone the target call number is located in the column Call desti nation RING The user is being rung the number of the caller is located in the column Call destination DND Do Not Disturb the user has activated the call barring func tion and cannot be reached Remarks Only the ...

Page 160: ...rea 5 In the Important system mes sages area under Unassigned devices click onto the relevant line of the unassigned device you wish to delete 6 Click on Delete to delete the unassigned device Procedure Releasing critical system processes process IDs 1 In the area Release process ID click onto the relevant line of the process you wish to release 2 In the area Release process ID click onto the rele...

Page 161: ...in the customer network Gateway Gateway IP address of the customer router gateway in the customer network for connection to the internet DNS DNS IP address of the customer router gateway in the customer network for connection to the internet Multicast IP video Multicast IP address for Access server video stream transmission DHCP DHCP server service of the Access Gateway for the customer s own netw...

Page 162: ...tab 6 Make a note of the Video multi cast IP e g 224 3 0 59 7 Log out of the Access server 6 Procedure Configuring the Access Gateway 1 Decide on an IP address range for the customer network if you do not already have one 2 The laptop and Access Gateway must be in the same network If nec essary adjust the network address of the laptop LAN socket Customer 3 Open the Firefox browser and enter the IP...

Page 163: ...e the DNS IP address of the customer router gateway in the customer network e g for the internet connection 12 Allocate the gateway IP address of the customer router gateway in the customer network e g for the internet connection 13 Allocate a subnet mask e g 255 255 255 0 14 Check whether the previous IP address of the Access Gateway can continue to be used or if necessary change it 15 Click on S...

Page 164: ...ons in the IP address range and server time delay 39 Defining the IP address range 38 Defining the WINS server 44 Device commissioning 11 Device types 123 Device specific settings 12 DHCP options 41 47 DHCP server service 22 Differentiation between users and call groups 111 115 122 DNS server 18 43 Domain name 43 Door station ATLC 114 123 124 Downloading and installing the Access system 63 Editing...

Page 165: ... 11 166 Siedle app iPhone 138 Siedle App iPad 137 SIP audio telephone 141 SIP provider account 105 SIP video telephone 140 SIP Gateway 102 Specifying IP address for routers gateways 42 Start page dashboard 86 94 Starting the server manager 19 System backup 155 System characteristics 160 System conditions 9 System information 154 System overview 5 System update 75 System updating procedure 73 Telep...

Page 166: ...elefon und Telegrafenwerke OHG Postfach 1155 78113 Furtwangen Bregstraße 1 78120 Furtwangen Telefon 49 7723 63 0 Telefax 49 7723 63 300 www siedle de info siedle de 2016 05 17 Printed in Germany Best Nr 210006190 00 EN ...