SSS Siedle Smart Gateway Professional, Commissioning Instructions

25

Mobile network connection 

From Release V 1.2, a mobile pho

ne 

network connection can be config

-

ured 

for the Gateway over

 UMTS/

LTE (3G/4G).

Note:

Setting up the mobile phone net-

work conn

ection calls for an expert 

in network technology. We recom

-

mend if necessary cont

acting the SG 

Support from Siedle (chargeable ser-

vice) by p49 7723 63-696. 

The form to request support can be 
fo

und at www.siedle.de/sg-650.

Sequence:
1 

Check and fulfil the mi

nimum 

requirements.

2 

Update the Gateway

3 

Update the Siedle app on the 

mobile terminal.

4 

Select the DynDNS provider and 

set up access.

5 

Change the Gateway configu

-

ration.

6 

Change the router configuration.

7 

Commission the Siedle app.

8 

Complete function check.

Minimum requirements for sta-
tionary internet connection 

• Internet protocol: IPv4 connection 

with static or 

dynamically changing 

public IP address.

• 

Download: Constant 512 kBi

t/s 

(exclusively for

 this application).

• Upload: Constant 1 kBit/s (exclu-
sively for

 this application).

• Continuous connection to the 

Internet.

• SIP-VoIP: Transmission of SIP-VoIP 
data packages not originating from 
the provider (internet t

elephony) 

enabled.

Note:

• 

If you wish to run security-

critical 

services, t

he network administr

ator 

may have to set up additional 
security services (such as additional 
routers

, firewalls etc.).

Minimum requirements for 
mobile terminals 

• Internet protocol: IPv4 connection 

with static or

 dynamically changing 

public IP address
• 

Download: Constant 1 MB

it/s 

(exclusively fo

r this application)

• 

Upload: Constant 512 kB

it/s 

(exclusively fo

r this application)

• Stable Wi-Fi and UMTS/LTE con-

nection (3G/4G)

• SIP-VoIP: Transmission of SIP-VoIP 
data packages not originating from 
the provider (internet

 telephony) 

enabled
• Optionally: VoLTE services (Voice 

over LTE). Whe

n using a mobile 

pho

ne network over LTE,

 an actively 

held do

or call will not be 

discon-

nected by an incoming mobile 
phone

 call. The door call

 can be con-

tinued as soon as the incoming call 
has been reje

cted or terminated.

• 

Operating system up to date.

• Completely installed Siedle app 

from version 2.4.

Note:

The download and upload spe

eds in 

mobile phone 

networks are always 

dependent on several factors and 
often b

ehave dynamically.

Minimum requirements for 
routers 

• The DSL router must be capable 
of co

mplete configuration

 over an 

administrat

ion user interface.

• DynDNS access or alternatively a 
static

 public IP address.

• 

The router’s firmware must b

e fully 

up to date.

• 

Port forwarding is possible.

Note:

Router-specific safety settings may

not impair or prevent the internal 
and external accessibility of the 

Gateway.

Update the Gateway 
1 

Log in to the Gateway.

2 

Change to the “System > Update” 

menu.

3 

Note down the entry in the lin

e 

“System version”.

4 

Search for the Smart Gateway 

SG 650 product page on 

the Siedle 

website.

5 

In the Gateway download area,

click on Firmware.

6 

Check whether there is a high

er 

firmware version 

than the one 

install

ed on your Gateway.

7 

If there is a higher firmware 

version available, save this to your 

computer.

8 

Carry out a system update of the 

Gateway (see a

lso under Performing 

a system update).

Update the Siedle app on the 
mobile terminal 

Install the latest version of the 
Siedle app on the mobile terminal, 
or update already installed older 
versions (see also Commissioning the 
Siedle app f

or Smart Gateway).

Select the DynDNS provider and 
set up the access 

If the stationary Internet connection 
has a static public IP address, you 
ca

n skip this step.

If the Internet access only has a 
d

ynamic IP address (w

ith daily forced 

disconnection and change of public 
IP addre

ss), a dynamic DNS a

ccess is 

required.

When selecting the DynDNS pro-
vider, note that the DynDNS access 
enables direct or real time synchro-
nization of the public IP address and 

the domain name.

Procedure:
1 

Check whether the router can 

be configured with any option

al 

DynDNS provider or only a limited 
sel

ection is possible.

2 

Create a DynDNS access with your 

preferred provider.

3 

Note the assigned DynDNS 

domain, the access data (user name 

and password)

 and the email address