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IP address and password reset 

You can reset the settings for the IP 
address and th

e password for login

 

at the Gateway with

out the need to 

access the user interfac

e.

 This may 

be necessary if the customer/system 
administrato

r no longer knows 

th

e password or due to

 IP address 

changes 

in the IP network, t

he 

Gateway can no lo

nger be addressed 

wi

th a permanently assigned IP 

address in 

the changed network.

Procedure:

Press the programming button at 

the Gateway for 

at least 10 seconds 

and hold it down unt

il the status 

LED st

arts flashing red.

 

The status LED at the Gateway

 

flashes red for a period of 3 seconds.

Release the programming button 

within the 3-second flashing 

phase and press it ag

ain within the 

3-sec

ond flashing phase.

The settings for the IP address and 

the passwor

d are reset to the as-de-

livered status.

Determine the IP address of the 

Smart Gateway using the Sie

dle 

finder. Alternat

ively, the IP address 

of the Smart Gatew

ay can be deter-

mined through the DHCP server or 
using your o

wn network scanner.

Log in to the Gateway.

Issue a new password which com

-

plies with the stipulations.

Resetting the system 

To allow the as-delivered status t

be restored at the

 Gateway, the 

Gateway must be reset.

 All settings / 

configur

ations are reset to the as-de-

livered sta

tus in this process.

A confirmation prompt app

ears 

which you have to confirm.

 If you 

reset the system to the as-delivered 
status, any settings, logs, operating 
data (

e.g. image) which ar

e not 

backed up will be completely lost.

Important: After every system 
update, the option “Persistently 
store protocols” is deactivated to 
en

able the flash memor

y for the 

updating process. This deletes 
all saved protocols. You should 
therefore save all protocols to 
your laptop/PC before every 
system update.

Procedure:

Click on the menu System > Reset.

Click on Restore as-delivered 

status in order to

 reset the Gateway.

In response to the confirmat

ion 

prompt, click on

 Yes if you wish to 

reset the Gateway.

Restarting the Gateway 

If the IP settings have been changed 
in the IP n

etwork with DHCP ope

r-

ation, the Smart Gateway has to be 

rest

arted. A restart cor

responds to 

switching the power supply t

o the 

Smart Gateway off and on again. 

After a restart, the S

mart Gateway 

again requests an IP address in 

DHCP operation.

 It is possible that 

the Smart Gateway c

an be reached 

under a different IP address than 
before the r

estart.

Procedure:

Press the Reset button at the 

Gateway for 1 second.

The Gateway is restarted and 

obtain

s the IP settings.

DHCP server – Changes 

If the DHCP server (Router/Wi-Fi 
r

outer/managed switch/server) 

is exchange

d in your network or

 

its configuration i

s altered, the 

Smart

 Gateway can be assi

gned a 

new IP address and would then no 

longer be capable of

 being accessed. 

In such a case, registration of the 

Siedle app for Smart Gatewa

y and of 

the bus sof

tware in-house telep

hone 

has to be carri

ed out using the new

 

IP address of the S

mart Gateway.

The ne

w IP address of the 

Smart 

Gateway can be

 determined using 

th

e finder function.

Carry out a function check 
Procedure:

Carry out a complete function test 

with 

all bus and IP users and all the 

functio

ns you have set up.

Back up the In-Home bus c

onfig

-

uration and the

 configuration of th

Gateway on your co

mmissioning 

laptop.

Hand over all the file

s (system 

backup, update, licence and con-

figuration files fr

om the BPS for the 

I

n-Home bus and the Gateway), 

the system documentation and the 
changed access data to the cus-
tomer/sy

stem administrator.

After transferring, delete all com-

missionin

g files from your co

mmis-

sioning laptop.

Inform your customer/the system 

administrator that after completion 
of the commissioning process, a 

new access password mus

t be issued 

without fail for the Gateway which 
may be unknown to you.

Reset or check the settings 

Summary of Contents for Smart Gateway Professional

Page 1: ...SG 650 0 Commissioning instruction Smart Gateway Professional ...

Page 2: ...0 17 Performing a system update 17 Change user profile password 18 Setting the date and time 18 Check change the network settings 18 Setting video memory door call 18 PAL NTSC setting 19 Creating IP users 19 Deleting IP users 19 Creating IP groups 19 Storey call Defining IP users IP group 19 Registering IP users 19 Programming in the In Home bus 19 Import In Home bus configu ration 20 Siedle app 2...

Page 3: ...n Home bus and exporting the configuration 17 Login on the Gateway 17 Performing a system update 17 Change user profile password 17 Setting the date and time 17 Check change the network settings 18 Setting video memory door call 18 Import In Home bus configuration 19 Creating IP users Creating IP groups 18 19 Storey call Defining IP users IP group 19 Registering IP users 18 Setting up a telephony ...

Page 4: ...dle app for Smart Gateway Mini or bus software in house tele phone installed either temporarily or over longer periods repair sale exchange uninstall the app soft ware from this device Never hand over an smartphone tablet with an operable app software to a third person Delete the affected IP user from the Gateway This ensures that the affected IP user no longer has access to the door station In ca...

Page 5: ...fon mit installierter Siedle App BVNG 650 Siedle intercom system building installation Door station PC Laptop with installed Bus software in house telephone BSHT 650 0 WLAN SG 650 Mobile phone with installed Siedle app for Smart Gateway WLAN Internet SG 650 IP Camera ERT ETb TbM S1 S1 E1 E1 PE PE TaM 0000000000000 Smart Gateway SG 650 0 IP 20 www siedle com Link In Home Status Reset Prog ERT ETb T...

Page 6: ...s manually or using the bus programming soft ware 16 19 Export the In Home bus configuration from the bus programming software 17 Import the In Home bus configuration 33 Install the software Siedle app bus software in house telephone on the termi nals PC laptop tablet mobile phone and log in at the Gateway 20 Telephony link 22 Mobile network connection 25 Carry out a complete function test and han...

Page 7: ...rating the Siedle intercom and the Gateway in the single line bus system each compo nent of the intercom is assigned the technically stipulated number of bus addresses indoor station 1 bus address and door station 2 bus addresses Of a maximum of 31 bus addresses available in the bus line only the unassigned quantity of bus addresses is then available for addi tional use in the Smart Gateway As sta...

Page 8: ...us line Components Bus adresses Door call station Main entrance 2 Door call station Side entrance 2 Internal call station 1 1 Internal call station 2 1 Gateway 1 Sum 7 Max number of bus addresses per bus line 31 Additionally usable free bus addresses 24 The result A maximum of 25 bus addresses can be used in the Smart Gateway for the connec tion of IP users or IP groups 24 free bus addresses 1 alr...

Page 9: ...oup Bus software in house tele phone Bus software in house tele phone 1 Licence 192 168 178 20 01 05 Bus call button module Button 3 Bus address reference Virtual user 01 05 to IP user group Group 1 App Software client Group 1 App BSHT No licence No IP address Up to 50 IP users and any optional number of IP groups 6 IP users per IP group Up to 31 bus addresses In the example 3 In Home bus addresse...

Page 10: ...ofile Change the password Basic settings Date time Network Video memory Door call DTMF Video In Home bus Bus adresses Bus users Network user Licences IP users IP groups Telephony link Application software Help Documentation Commissioning software Support System Protocols Safe Restore Update Reset Log out Preparation ...

Page 11: ...Smart Gateway to allow either an IP user or an IP group to be selectively called If this is not ade quate you must carry out program ming using the bus programming software If you decide in favour of manual programming the steps with bus programming software are omitted Remarks on the Finder function In the bus programming software BPS in the Siedle app and in the bus software in house telephone t...

Page 12: ...on nected to each other by each net work cable on an existing network router wireless LAN router managed switch server The network setting of the Gateway is in the as delivered status DHCP client active The DHCP client is enabled on your commissioning Laptop PC to be able to request a network address from the DHCP server router wire less LAN router managed switch server Remarks In the delivery sta...

Page 13: ...y 8 The Login page of the Gateway is opened 9 If applicable select a different language 10 Enter the user name admin 11 Enter the relevant password standard admin 12 Click on Log in 13 The administrator user interface of the Gateway appears 14 Click on Basic settings Network 15 The network settings are dis played 16 Remove the tick under Obtain IP address automatically by DHCP 17 The network setti...

Page 14: ...u can operate the Gateway with manual time setting at an uninterruptible power supply Sufficient number of user licences For each IP user Siedle app bus software in house telephone etc one user licence is required There are 2 user licences contained in the scope of supply Other user licences can be ordered under www siedle com mysiedle Necessary commissioning software Bus programming software BPS ...

Page 15: ...gistration you require the MAC address hardware address of the Gateway e g 00 10 20 30 a1 b2 The MAC address of the Gateway can be found on the packaging on the device sticker and in the device information of the browser based user interface Procedure 1 Register your Gateway on the mysiedle service portal 2 Download existing system updates and save these on your commis sioning laptop Downloading a...

Page 16: ...ht programming button for 4 seconds A protracted acknowl edgement tone is then audible which is repeated every 5 seconds as long as the programming mode remains active 1 Switch on the programming mode At the BNG BVNG 650 press the programming mode button briefly The LED 1 flashes in a 2 second rhythm to indicate that the program ming mode is active 4 On the door station press and hold the desired ...

Page 17: ...e to your hard drive 3 Activate the installation process by double clicking and run the tool 4 Confirm any pop up queries about whether you really want to run the tool 5 Select the network connection via which the Gateway can be reached 6 On the Gateway s user interface activate System Update Use local update URL 7 Copy the update URL shown in the local update tool and paste it into the Gateway us...

Page 18: ...amera Existing bus cameras can be selected directly using the Siedle app or the bus software in house telephone IP cameras can be additionally integrated into the bus software in house telephone and the Siedle app Camera observation enables live streaming of the picture from any accessible camera This requires the bus cameras for the camera observation function to have been activated in the Gatewa...

Page 19: ...ome bus Procedure 1 Connect the PC laptop to the programming interface using a USB cable 2 Start the programming software BPS 650 3 Click on Connect to establish an active connection to the In Home bus 4 Click on Search in order to export the system 5 Click on Find all and add 6 Confirm the dialogue Do you also want to enter the configura tion of all In Home devices with Yes The In Home bus is com...

Page 20: ...vely you can quit the bus software in house telephone by shutting down your PC laptop If you wish to log out click on logout door symbol with arrow pointing away in the top right hand area of the Settings menu The window size of the bus software in house telephone can be manually changed within a prescribed range both at any side or in any corner Procedure 1 Position the mouse pointer at the side ...

Page 21: ... or MJPEG The video stream URL for image transmission can be taken from the configuration menu of the IP camera Procedure 1 Start the Siedle app or the BSHT 2 Open the Settings IP cameras menu 3 Click on Add IP camera 4 Enter the location name e g West exit ground floor 5 Enter the URL of your IP camera s video stream 6 Save your inputs 7 In the Siedle app or BSHT change to the Cameras menu 8 Acce...

Page 22: ...e 8 Select the supported DTMF mode 9 Select the In Home bus address for the IP user bus address refer ence As standard the Gateway is assigned one bus address in the In Home bus For each IP user group which you wish to call separately an additional In Home bus address must be reserved via the Gateway 10 Click on Save Connecting the TC system Telephone systems are created in the Telephone connectio...

Page 23: ... BSHT The telephone then carries out the audio functions of the BSHT Procedure 1 In the IP users menu select the relevant telephone 2 Click the pen symbol to open the input screen for the selected telephone 3 Under CTI terminal select a BSHT that has already been created 4 Click on the Apply button SIP TC telephone Video For telephones with video display the camera s video signal can be decoupled ...

Page 24: ...dle app on the mobile terminal 25 4 Select the DynDNS provider and set up access 25 5 Change the Gateway configuration 26 6 Change the router configuration 27 7 Commission the Siedle app 28 8 Complete function check 30 Sequence Install the mobile network connection Mobile network connec tion ...

Page 25: ...d as soon as the incoming call has been rejected or terminated Operating system up to date Completely installed Siedle app from version 2 4 Note The download and upload speeds in mobile phone networks are always dependent on several factors and often behave dynamically Minimum requirements for routers The DSL router must be capable of complete configuration over an administration user interface Dy...

Page 26: ...nd correct or complete them All network data is made available by the network administrator These entries refer to the router in the customer network 5 Change to the area External net work access 6 Tick the box Activate external network access 7 In the field Dynamic DNS Domain enter either the static Mobile network connec tion public IP address or the full DynDNS domain name assigned by the DynDNS...

Page 27: ...e IPv4 forced separation which takes place for technical reasons in internet connections with dynami cally changing public IP address must be set to a time at which the Siedle app for Smart Gateway is not being used e g at night as otherwise there will be brief daily interruption of services The Siedle app for Smart Gateway will then be temporarily unavailable Procedure Step 1 set up port forwardi...

Page 28: ...the router overview start page 8 If both IP addresses are identical the DynDNS connection is working 9 Make a note of the public IP address 10 If you wish to check how long it can take to update the IP address with your DynDNS provider briefly interrupt the connection between your DSL router and the internet connection Repeat the process with the connection test again at short intervals in success...

Page 29: ...ad constant 512 kBit s Stable Wi Fi and UMTS 3G LTE 4G con nection SIP VoIP enabled Optionally VoLTE service restricted availability Provider IPv4 connection Download constant 512 kBit s Upload constant 1 MBit s SIP VoIP enabled Public IP static or dynamic DynDNS service Realtime synchronization Siedle stun server stun siedle com 3G 4G Router Switch Router Full access to configuration DynDNS provi...

Page 30: ... menu System Reset 2 Click on Restore as delivered status in order to reset the Gateway 3 In response to the confirmation prompt click on Yes if you wish to reset the Gateway Restarting the Gateway If the IP settings have been changed in the IP network with DHCP oper ation the Smart Gateway has to be restarted A restart corresponds to switching the power supply to the Smart Gateway off and on agai...

Page 31: ...lowing message appears Searching for reservable bus addresses in the In Home bus The search can take several minutes 7 During the active search the In Home LED flashes at the Gateway and the LED1 flashes on the BNG BVNG 8 If the required number of In Home bus addresses has been reserved the following message appears Reservation successfully completed 9 Start the programming mode at the bus video l...

Page 32: ...C before every system update Procedure 1 Click on System Protocols 2 Click the download icon to save the reqired log file Backing up Restoring the system In the Gateway you can back up and restore the configuration data the operating data or also both together After completion of the successful function test back up the whole system and hand the files to the cus tomer system administrator During a...

Page 33: ... Gateway update 17 Information on programming 11 Integrable networking com ponents 5 Logging intensity 32 Jung TKM Client 5 Configuration data 32 Manual programming 11 16 Multiple line system 7 8 Menu structure User interface 10 Mobile network connection 25 Possible IP clients 25 Network characteristics 14 Check change the network settings 18 Required documentation 14 Required hardware 14 Optional...

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Page 36: ...elefon und Telegrafenwerke OHG Postfach 1155 78113 Furtwangen Bregstraße 1 78120 Furtwangen Telefon 49 7723 63 0 Telefax 49 7723 63 300 www siedle de info siedle de 2015 04 18 Printed in Germany Best Nr 200048997 02 EN ...

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