Prescott Series Installation and Operation Manual
Page 44
a.
Unburned fuel in the burnpot means the fire went out before the auger quit feeding.
Too much Combustion Air while burning on the Low Heat Level could cause the fuel to
burn up too quickly and cause the fire to go out. Fuel would still feed until the P.O.F.
switch eventually shuts the Stove down.
Solution: Too much Combustion Air on the pilot setting.
Adjust the air damper or the
combustion fan voltage. (See section covering
Damper Adjustment
)
b.
If all the fuel is burned up means the auger quit feeding fuel while there was still a
fire in the burnpot. Check to see if there is fuel in the hopper. If the hopper is empty, fill
the hopper and re-light the Stove.
If there is fuel in the hopper check to see if there is an obstruction in the auger system or
if the auger set screw is loose.
Solution:
Remove obstruction and re-light the Stove or tighten the setscrew on the auger
shaft.
5.
My Stove isn’t burning and the #4 LED light is blinking.
This means the high Limit has
shut the Stove down. The Convection Blower could be defective or may need cleaning. The high
limit switch may be also defective. It is best to call your dealer for support when trying to
troubleshoot the High Limit Switch. Do not use your Stove if the High Limit switch frequently
trips.
6.
I turned the Stove on with the On/Off switch and nothing happens.
First check to see if
the Stove is plugged in and the receptacle has power to it.
Solution:
Check the fuse on the back of the control board. Replace with a 125 Volt, 5 Amp
fuse.
7.
Why is my glass dirty?
Normal operation of your St. Croix Stove will produce a light build-
up on the glass that wipes off with a dry paper towel. However extended burning on the low
setting only will produce a tan color. These types of build-up on the glass are normal. A heavy
black build-up on the glass could indicate a problem.
Solution:
Adjust the combustion air damper or combustion fan voltage. If this doesn’t seem to
help, make sure the clean out cover plates are installed in the Stove. It also could be an indication
that the Stove is getting plugged and needs a good cleaning. Refer to the section in the manual
that covers the Daily, Periodic and Yearly Maintenance of the Stove.
