2
DIAL-UP EFTPOS MERCHANT OPERATING GUIDE
INTRODUCTION
1.0 introduction
The Ingenico EFTPOS terminal enables online transactions to be processed for Debit
Cards (Savings and Cheque accounts), Credit Cards (Visa
®
and MasterCard
®
) and
Charge Cards (American Express
®
, Diners Club and JCB). To accept Charge Card
transactions please contact the Charge Card provider.
The features of the EFTPOS terminal include:
●
Process Purchases
●
Process Refunds
●
Process Voids
●
Process Mail/Telephone Order Transactions
●
Process Cash Out Transactions for Debit Cards
●
Process Pre-Authorisation and Checkout Transactions
●
Process Tips
●
Shift Management and Reporting
●
Tip Management and Reporting
This EFTPOS Merchant Operating Guide forms part of your Agreement with the Bank.
1.1 Merchant responsibility for equipment and Materials Provided
Imprinters, terminals, any other hardware or equipment and any unused stationery and
promotional materials supplied by the Bank, remain the property of the Bank.
●
You must not sell, assign or in any way encumber them.
●
You shall not part with possession of them to a third party or give access to a third
party.
●
You must ensure that the terminals are covered by your business or contents
insurance.
Terminals must not be relocated without prior authorisation.
Terminals must be located where customers can use the pinpad without the risk of
other people seeing them key in their PIN.
• American Express
®
is a registered trademark of American Express Company.
• MasterCard
®
and the MasterCard Brand Mark are registered trademarks of MasterCard International
Incorporated.
• Visa
®
is a registered trademark of Visa Worldwide PTe Limited.
