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Introduction 

Your doctor has given you the Merlin@home™ transmitter that is part of the 
St. Jude Medical™ Merlin@home Remote Monitoring System. This manual describes this system 
and explains how to set up and use the transmitter. 

What Does the Merlin@home™ Transmitter Do? 

The Merlin@home™ transmitter conducts your Merlin@home session. During your Merlin@home 
session, the transmitter reads the information from your implanted device (device) and sends it to 
a server where your clinic can view it. This information includes: 

 

The type and serial number of your device 

 

The settings for your device 

 

What has happened since your last follow-up session 

 

Battery status of your device 

Your transmitter can perform a status check on your device. 
Your device continues to work normally while the transmitter reads the information. Your doctor 
can use this information to help check the status of your device. 
Depending on the transmitter provided by your doctor (either EX1100 or EX1100W) your 
Merlin@home transmitter works with the following: 

 

Model EX1100 

telephone (landline) 

cellular adapter 

wireless broadband kit 

 

Model EX1100W 

cellular adapter 

wireless broadband kit 

NOTES:

 

 

The Merlin@home transmitter model EX1100W is not available in all 
geographies. 

 

Only your clinic, and Technical Support (page 6) if requested by your doctor, 
can view the confidential information you send during your Merlin@home 
session. 

 

Normal use of the transmitter has little impact on the battery usage of your 
device. Conduct your sessions according to the schedule provided by your 
clinic. 

Using your Merlin@home™ Transmitter with your 

Telephone 

Note 

The following information is applicable if you are using a telephone line to connect the 
transmitter. If you are using the cellular or wireless broadband adapters to connect the 

Summary of Contents for Merlin home EX1100

Page 1: ...Merlin home Transmitter Model EX1100 EX1100W User s Manual ...

Page 2: ...ark of or licensed to St Jude Medical or one of its subsidiaries ST JUDE MEDICAL and the nine squares symbol are trademarks and service marks of St Jude Medical LLC and its related companies Pat http patents sjm com 2018 St Jude Medical LLC All Rights Reserved ...

Page 3: ...it 2 Can You Use the Transmitter While Traveling 3 Important Safeguards 3 Setting Up the Transmitter 3 Merlin home Session 4 Device Check 4 Shut Down 5 Transmitter Reset 5 Transmitter Messages 5 Software Updates and Your Transmitter 5 Caring for the Transmitter 5 Glossary 6 Technical Support 6 Indications 6 Contraindications 6 Symbols 6 Technical Information 9 Transmitter Accessories 10 Electromag...

Page 4: ......

Page 5: ...r reads the information Your doctor can use this information to help check the status of your device Depending on the transmitter provided by your doctor either EX1100 or EX1100W your Merlin home transmitter works with the following Model EX1100 telephone landline cellular adapter wireless broadband kit Model EX1100W cellular adapter wireless broadband kit NOTES The Merlin home transmitter model E...

Page 6: ...ling You must use a push button telephone with a standard RJ 11 plug Your telephone wall jack must also accept a standard RJ 11 plug If you have an older plug or jack you can purchase an RJ 11 adapter that allows you to use the transmitter Note If your telephone is wired into the wall you cannot use the transmitter unless you install standard telephone wall jacks To do this contact the telephone c...

Page 7: ...thing Do not place or store the transmitter where it can fall or be pulled into a tub or sink Do not place or drop the transmitter into water or other liquid Do not reach for a transmitter that has fallen into water Unplug it immediately To reduce the risk of burns shock fire or injury to persons Supervision is necessary when the transmitter is used by on or near children Use the transmitter only ...

Page 8: ...e system complies with the requirements for medical electrical systems Attention is drawn to the fact that local laws take priority over the above mentioned requirements If in doubt consult your local representative or the technical service department Sometimes issues with your phone cellular adapter or internet service provider may prevent your transmitter from sending your information Contact Te...

Page 9: ...page 6 For more information on transmitter errors and messages and how to respond to them see the Merlin home Transmitter Quick Start Guide provided with your transmitter Note Occasionally the software in your Merlin home transmitter is automatically updated If any action is required on your part you will be notified Software Updates and Your Transmitter It is important to keep your transmitter po...

Page 10: ...sent Transmitter The part of the Merlin home Remote Monitoring System that reads the information in your device and sends it to the server Technical Support For Merlin home transmitter issues Monday through Friday 8AM to 8PM Eastern Standard Time 1 877 696 3754 1 877 MY MERLIN toll free within North America 1 818 493 4258 Monday through Friday 8AM to 5PM Central European Time 46 8 474 4756 Sweden ...

Page 11: ...rature Consult instructions for use Follow instructions for use on this website USB wireless adapter USB wireless adapter s clip and USB cable Wireless access point Wireless access point s ethernet cable Wireless access point s power supply Manufacturer Manufacturing facility Authorized Representative in the European Community Australian Sponsor ...

Page 12: ...orks with a cellular adapter Transmitter does not work with a landline telephone Date of Manufacture Class II equipment Meets safety requirements specified for Class II equipment according to IEC 60601 1 To identify a combined input output connector or mode Type BF applied part Serial number Part number For prescription use only Temperature limitations Humidity limitations TÜV Listed US and Canada...

Page 13: ...ction and disposal of electrical and electronic equipment Sorting such waste and removing it from other forms of waste lessens the contribution of potentially toxic substances into municipal disposal systems and into the larger ecosystem Return the device to St Jude Medical at the end of its operating life Ingress Protection Rating 2 indicates the Merlin home enclosure is protected against a solid...

Page 14: ...aximum Humidity 75 Minimum Atmospheric Pressure hPa 700 Maximum Atmospheric Pressure hPa 1060 Transmitter Accessories Telephone accessories included with the transmitter are model EX1100 only Telephone cable Phone connector Optional transmitter accessories are Model EX1151 Wireless USB Adapter series Model EX1170 Wireless Broadband1 Kit series2 1 St Jude Medical is the distributor of products incl...

Page 15: ... transmitter complies with the limits for medical devices contained in IEC EN 60601 1 2 However the Merlin home transmitter may cause radio interference or may disrupt the operation of nearby equipment It may be necessary to mitigate this effect by reorienting or relocating the receiving device or shielding the location Table 5 Guidance and manufacturer s declaration electromagnetic emissions Test...

Page 16: ...ance Electrostatic Discharge ESD IEC 61000 4 2 8 kV contact 8 kV contact 15 kV air 15 kV air None Electrical fast transient burst IEC 61000 4 4 2 kV for input output lines 2 kV for input output lines None Power Frequency 50 60 Hz Magnetic Field IEC 61000 4 8 30 A m 30 A m None 3 Figures in parentheses are the immunity compliance levels for each test ...

Page 17: ...ur in the vicinity of equipment marked with the following symbol Radiated RF IEC 61000 4 3 3 V m 80 MHz to 2 5 GHz 3 Vrms Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy To assess the electromagnetic environment due to ...

Page 18: ...ile communications equipment and the Merlin home transmitter Rated maximum output power of transmitter W Recommended separation distance according to frequency of transmitter m 5 150 kHz to 80 MHz 80 MHz to 800 MHz6 800 MHz to 2 5 GHz 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 0 1 2 1 2 2 3 10 0 3 8 3 8 7 3 100 0 12 12 23 Inductive Telemetry Wand RF Transmission Carrier frequency below 100 kHz induc...

Page 19: ......

Page 20: ...n 11 Box F1 1935 Zaventem Belgium 32 2 774 68 11 St Jude Medical Australia Pty Limited 17 Orion Road Lane Cove NSW 2066 Australia St Jude Medical Puerto Rico LLC Lot A Interior 2 Rd Km 67 5 Santana Industrial Park Arecibo PR 00612 USA St Jude Medical Operations M Sdn Bhd Plot 102 Lebuhraya Kampung Jawa Bayan Lepas Industrial Zone 11900 Penang Malaysia sjm com 2018 01 ARTEN100164900 A ...

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