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LIMITED LIFETIME WARRANTY AND GUARANTEE
(Valid Only for Purchases in North America)
If your Stack-On Fire Resistant Steel Safe suffers damage due to theft or fire at any time while still owned by the original
owner, Stack-On will either repair or replace (at Stack-On’s discretion) your safe free of charge. If Stack-On chooses to repair
the safe, such repair work may be performed by a local technician approved by Stack-On. Depending on the extent of the
damage, Stack-On may require the safe be returned to the factory for repair. If the safe is so returned, Stack-On will pay the
freight to the factory as well as the return freight. If the safe is replaced, Stack-On will pay the freight. This guarantee does not
cover labor costs for removal or installation of the safe and its contents. Any repair, dismantling, or tampering undertaken
without the prior written approval or direction of Stack-On will nullify this guarantee. Personal property in the safe is not
covered under this guarantee.
In addition, Stack-On Fire Resistant Steel Safes are warranted to be free from defects in material and workmanship for as long
as the original consumer owns the product (unless shorter periods are provided below). Locks and paint are warranted for a
period of five (5) years from the date of original consumer purchase. This warranty extends to the initial consumer only.
If you believe there is a defect in material or workmanship in your Stack-On Fire Resistant Steel Safe during the
warranty period, please contact our customer service department at the address and in the manner set forth below. If
Stack-On is properly notified during the warranty period and, after inspection confirms there is a defect, Stack-On will, at its
sole option, provide repair parts or exchange the product at no charge, or refund the purchase price of the product.
THIS WARRANTY DOES NOT COVER ANY PRODUCT, OR ANY PART OF ANY PRODUCT, WHICH HAS BEEN SUBJECT
TO EXCESSIVE USE, ACCIDENT, NEGLIGENCE, IMPROPER INSTALLATION, INCORRECT MAINTENANCE, ALTERATION
OR REPAIR BY ANYONE OTHER THAN STACK-ON, ABUSE, OR MISUSE.
THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
HEREBY DISCLAIMED AND EXCLUDED. STACK-ON SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR
LIABILITIES. STACK-ON NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF STACK-ON'S FIRE RESISTANT STEEL SAFES.
STACK-ON WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE INITIAL CONSUMER FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF THE PURCHASE OR USE OF
ANY STACK-ON PRODUCT, INCLUDING THE FIRE RESISTANT STEEL SAFES. STACK-ON'S LIABILITY FOR ANY
BREACH OF THIS WARRANTY SHALL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT, AS DESCRIBED ABOVE, OR A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT
SHALL STACK-ON'S OBLIGATION UNDER THIS WARRANTY EXCEED THE PRICE OF THE PRODUCT.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
Please send your claim pursuant to the above guarantee or warranty in writing by regular mail or email to:
Stack-On Products Co.
Attn.: Customer Service Department
1360 North Old Rand Road
Wauconda, IL 60084
customerservice@stack-on.com
Be sure to include:
• Your name and address
• A description of the warranty claim, fire or theft
• The model number and photographs of the safe
• The serial number off the front or back of the safe
• A copy of the report from the fire department, police or insurance company within 30 days of damage
(applies to units damaged by theft or fire)
• Proof of purchase information of the safe
This product is not designed for the storage of computer disks, CDs, DVDs, audio-visual materials or
photographs/negatives.
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