Operating Instructions ET-xx8 / MT-xx8
Returning the device
Page 50 of 84
R. STAHL HMI Systems GmbH / OI_ET_MT-xx8_en_V_01_02_03.docx / 10.03.2021
13 Returning the device
Only return or package the devices after consulting R. STAHL. Contact the responsible
representative from R. STAHL. R. STAHL's customer service is available to handle returns if
repair or service is required.
Contact customer service via E-mail or telephone:
E:
service.dehm@r-stahl.com
T:
+49 221 76806 3000
Requesting a RMA ticked via our website:
Go to
Under "Support" > "RMA form", select "Request RMA ticket".
Fill in and send the form.
You will automatically receive and E-mail with an RMA ticket (PDF).
Print out the RMA ticket.
Clearly copy the RMA number onto the outside of the package.
Send the device with the RMA ticket included in the package to R. STAHL HMI Systems
14 Cleaning
Check the device for damage before and after cleaning it. Decommission damaged devices
immediately.
Devices located in hazardous areas may only be cleaned with a damp cloth to avoid
electrostatic charge.
When cleaning with a damp cloth, use water or mild, non-abrasive, non-scratching cleaning
agents.
Do not use abrasive detergents or solvents.
Never clean the device with a strong water jet, such as a pressure washer.
15 Disposal
Observe national, local and statutory regulations regarding disposal.
Separate materials for recycling.
Ensure environmentally friendly disposal of all components according to statutory
regulations.
16 Accessories
Malfunction or damage to the device due to the use of non-
original components.
Non-compliance may result in material damage !
Only use original manufacturer accessories.
NOTE
