6 Troubleshooting
Fault
Detection and solution
The unit won’t start or
can't go up or down
stairs
Ensure the main power switch on the loading
pallet is in the ON position. The indicator light
should glow red.
Check the battery charge.
If it shows low power (<25%), charge the unit.
If the battery has > 25% charge remaining,
and the unit is unable to start, please contact
the manufacturer.
The battery can't be
recharged
Please contact the manufacturer.
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