Stanley Supreme Deluxe, User'S Manual & Installation Instructions

24

Hotplate/Cooktop ignition or hotplate burners faulty

Is the power on? Is the clock illuminated?
If not, there maybe something wrong with the power supply.
Are the sparker (ignition electrode) or burner slots blocked by 

debris?
Are the burner trim and caps correctly located? See the 

section on ‘Cleaning’.

Hotplate/Cooktop burners will not light

Make sure that the burner parts have been replaced correctly 

after wiping or removing for cleaning.
Check that there is not a problem with your gas supply. You 

can do this by making sure that other gas appliances you may 

have are working.

Do the burners spark when you push in the knob or 

button?

If not, verify that the power is on by checking that the clock is 

illuminated.

Steam is coming from the oven

When cooking foods with high water content (e.g. oven fries) 

there may be some steam visible at the rear grille.
Take care when opening the oven door, as there may be a 

momentary puff of steam when the oven door is opened. 

Stand well back and allow any steam to disperse.

What cleaning materials are recommended for the 

cooker?

See the ‘Cleaning’ section for recommended cleaning 

materials.

n

n

Never use caustic or abrasive cleaners as these will 

damage the surface.

An oven fan is noisy

The note of the oven fan may change as the oven heats up – 

this is perfectly normal.

If there is an installation problem and I don’t get my 

original installer to come back to fix it who pays?

You do. Service organizations will charge for their call outs if 

they are correcting work carried out by your original installer. 

It is in your interest to track down your original installer.

Power failure

In the event of a failure in the electrical supply, remember to 

reset the clock to make sure that the timed oven continues to 

operate.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven.
Check that you are using the recommended temperatures 

and shelf positions – see the oven cooking guide. The oven 

control settings and cooking times are intended to be used 

only as a guide.
Individual tastes may require the temperature to be altered 

either way, to get the results you want.

The oven is not cooking evenly
DO NOT

 use a baking tray with dimensions larger than those 

specified in the section on ‘General Oven Tips’.
If you are cooking a large item, be prepared to turn it round 

during cooking.
If two shelves are used, check that space has been left for 

the heat to circulate. When a baking tray is put into the oven, 

make sure that it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door 

catch is adjusted so that the door is held firmly against the 

seal.
A dish of water when placed on the shelf should be the 

same depth all over. (For example, if it is deeper at the back, 

then the back of the cooker should be raised up or the front 

lowered.) If the cooker is not level, arrange for your supplier to 

level it for you.

Oven not coming on

Is the power on? Is the clock illuminated? If not, there may be 

something wrong with the power supply.
Is the cooker supply on at the isolator switch?
Has the time of day been set?

The timed oven is not coming on when automatic cooking

Has the oven knob been left in the OFF position by mistake?

Oven temperature getting hotter as the cooker gets older

If turning the temperature down using the oven control knob 

has not worked, or has only worked for a short time, then 

you may need a new thermostat. This should be fitted by a 

qualified service person.

9. Troubleshooting