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INTRODUCTION
Dear Customer,
Thank you for purchasing this compressor which has
passed through our extensive quality assurance processes.
Every care has been taken to ensure that it reaches you
in perfect condition. However, in the unlikely event that
you should experience a problem, or if you require any
assistance, please do not hesitate to contact us;
If you have a problem, call customer service do not
return this compressor to the place of purchase.
CUSTOMER SERVICE
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday
8.00am - 5.00 pm
Australian Eastern Standard Time (AEST)
EXPRESS WARRANTY
STATEMENT - COMPRESSOR
You are not required to do anything to register your
compressor purchase. Please attach the purchase receipt
to this manual and ensure both are kept safe. We hope you
enjoy your new compressor, and if you have any problems
call customer service on the above phone numbers. Do not
return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants
that this compressor will be free from manufacturing faults
or defects for 24 months from the date of
purchase, providing original purchase receipt is kept
and shown when needed and is subject to the terms
and conditions below.
If a warranty fault appears within the warranty period,
SMG reserves the right to replace or repair the product.
In the event that SMG chooses to replace the product,
this original warranty will expire at the original date.
If the product includes various accessories or components,
only the defective accessory or component will be replaced
or repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality,
grade and composition where an identical part or
component is not available.
Products presented for repair may be replaced by
refurbished products of the same type rather than
being repaired. Refurbished parts may be used to
repair the products.
What is covered.
• Manufacturing fault or defect.
How to claim under this warranty.
• Call customer service.
• Ensure you have the following: Original purchase
receipt, Model of compressor, Serial number of
compressor.
• Discuss the issue.
• Customer service will advise which authorised service
agent to take the compressor to provided the issue is a
warranty one.
• Take compressor to authorised service agent for repair.
What is not covered.
• Commercial use of compressor.
• Use of compressor for hire
• Use of compressor in a commercial premises.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or
accident or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Compressors with serial number defacement,
modification or removal.
• Compressors which have been serviced by other than
an authorised SMG service agent.
• Compressors with no original purchase receipt.
• Compressors which have been on sold,
not original purchaser.
• Damage due non-servicing of compressor as is
required by this manual.
• Blockages / damage caused by dust, dirt, spiders
webs or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking
the compressor.
• Damage to attached equipment or third
party accessories.
• Damage caused by attached equipment or
third party accessories.
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
service.group@sitro.com.au
