14
Problem
Possible Reason
Processing Methods
Abnormal noise
Drive gear or the bearing is
damaged
Tighten
Bearing of front or rear sus-
pension is damaged
Replace part
Wheel screw is loose
Replace part
Motor’s bearing is damaged
Keep clean
Low braking power
Brake drum is damaged
Replace part
Brake shoe is not clean
Keep clean
These possible causes are just for your reference and do not include all causes that result in these listed issues.
7: After-Sale Service
Star EV has authorized local dealers that will provide the friendly service and tech-
nical support for end users. Be sure to visit www.starev.com to find a dealer in your
area.
Users can report faulty problems by telephone, fax and email. Keep Star EV deal-
ers informed of the model number, VIN number, estimated delivery time, contract
number and date as well as a detailed description or photos of the faulty parts and
problems, and our team will handle it accordingly.
Do not disassemble.
8: Electrical Diagrams
