8
SF-15HA Automatic Sheet Feeder
Troubleshooting
Use the following table to help track down the causes of problems and to
determine the best solution to deal with them.
Problem
Possible Cause
Recommended Action
Automatic sheet feeder
does not function.
Paper is not stacked
properly.
Load the paper correctly
Platen is not operating
properly.
Confirm that the feeder is
properly installed and that all
gears are meshing correctly.
Printer is not in the ASF
mode.
Use the EDS Mode to make
the necessary settings.
Paper Out detection is not
performed.
Use the EDS Mode to make
the necessary settings.
Paper does not feed
properly.
Out of paper
Load more paper.
Paper jam
Clear paper jam.
Release lever is in the
forward (fanfold) position.
Push release lever back to
cut-sheet position.
Paper Out detection is not
performed.
Use the EDS Mode to make
the necessary settings.
More than one sheet being
fed.
Insufficient paper fanning
Fan paper and reload
Wrong paper type
Use only paper that meets
specifications.
Paper is being creased.
Defective paper
Use different paper.
Too much lateral movement
of paper
Adjust the paper guide
settings so the feeder roller
can close on the paper.
Paper does not eject
properly.
Stacker is too full.
Empty the stacker
Wrong paper type
Use only paper that meets
specifications.
