Star Micronics FVP-10U, Hardware Manual

Page 1: ...Hardware Manual THERMAL PRINTER FVP10 SERIES ...

Page 2: ...les These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is ...

Page 3: ...terface Cable 6 3 2 4 PoweredUSB Interface Cable 7 3 2 5 Ethernet Interface Cable 8 3 3 Installing the Printer Software 10 3 4 Connecting the AC Adapter 11 3 5 Turning the Power On 12 3 6 Attaching the Switch Cover 12 3 7 Connecting to a Peripheral Device 13 4 Loading Paper and Configuring the Cutter 14 4 1 Loading a Paper Roll 14 4 2 Changing the Paper Width 15 4 3 Changing the Paper Thickness 16...

Page 4: ... Sensor Adjustment Mode 28 7 Adjusting the Near End Sensor 30 8 Speaker 31 8 1 Speaker Specifications 31 8 2 Adjusting the Volume 31 8 3 Speaker Jack 31 8 4 Audio Error Messages 32 9 Preventing and Removing Paper Jams 33 9 1 Preventing Paper Jams 33 9 2 Removing Paper Jams 33 9 3 Releasing the Cutter Lock 33 10 Maintenance 34 10 1 Thermal Head 34 10 2 Platen Rubber Roller 35 10 3 Paper Holder 35 1...

Page 5: ...net Interface Model 45 13 Parallel Interface 47 14 RS 232C Interface 48 14 1 RS 232C Interface Specifications 48 14 2 Connector and Signal Name 48 14 3 Cable Connections 50 15 USB and PoweredUSB Interface 51 15 1 USB and PoweredUSB Interface Specifications 51 15 2 Connector and Signal Name 51 16 Ethernet Interface Specifications 52 17 Peripheral Drive Circuit 53 18 Memory Switch Settings 55 19 Rel...

Page 6: ... printer be sure that the force applied to the printer does not exceed 32 7 N 3 kgf Make sure that the load is not concentrated on the front section of the printer 5 Use the printer within boundaries indicated in the environmental requirements Even when the ambient temperature and humidity are within the specifications avoid radical changes in environmental conditions WARNING 4 Shut down your equi...

Page 7: ...an optional AC adapter Power switch Cover open lever Control panel Pull the cover open lever toward you to open the front cover Features LEDs that indicate printer status and a button for operating the printer Turns the printer on and off Peripheral drive connector Power connector Front cover Open to replace paper Do not open while printing Connects to a host computer through a USB cable USB port ...

Page 8: ...Connect the parallel interface cable to a parallel port on your PC 3 1 2 RS 232C Interface Cable Connect the RS 232C interface cable to a RS 232C port on your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port on your PC Accessory USB cable 1 8M TSP1 P N 30729100 ...

Page 9: ...r this printer Other PoweredUSB cables may not meet the EMC technical standards Option PoweredUSB cable 1X8LNL 1 2M P N 30729130 Star recommended PCI card PCI to 4 Port PoweredUSB Card Model 301 1150 01 manufacturer Digi 3 1 5 Ethernet Interface Cable To protect the printer from electromagnetic interference affix the ferrite core that came with the optional Ethernet in terface board to the cable T...

Page 10: ...ecting or disconnecting an interface cable be sure to remove the AC adapter s power cable plug from the outlet CAUTION Do not connect move than one at any given time 3 2 1 Parallel Interface Cable You do not have to affix a ferrite core to a parallel interface cable To connect a parallel interface cable follow the instructions given below 1 Make sure that the AC adapter s power cable plug is not c...

Page 11: ...onnector on the RS 232C interface board and tighten the left and right con nector screws 3 2 3 USB Interface Cable You do not have to affix a ferrite core to a USB interface cable To connect a USB interface cable follow the instructions given below Accessory USB cable 1 8M TSP1 P N 30729100 1 Make sure that the AC adapter s power cable plug is not connected to the outlet 2 As shown in the figure c...

Page 12: ...r switch off 2 If the AC adapter is connected remove the power cable plug from the outlet and then remove the plug from the printer s power connector CAUTION Do not connect the AC adapter while the PoweredUSB cable is connected Doing so may result in mal function 3 Affix the included ferrite core to the PoweredUSB cable as shown in the figure Option PoweredUSB cable 1X8LNL 1 2M P N 30729130 4 Pass...

Page 13: ...f the cable and the other on the router hub end Follow the instructions given below 1 Make sure that the AC adapter s power cable plug is not connected to the outlet 2 As shown in the figure affix the ferrite cores to the Ethernet cable 3 Pass a fastener through each ferrite core 4 Loop the fasteners around the Ethernet interface cable and lock them Use scissors to cut the excess parts of the fast...

Page 14: ... 5 Connect the Ethernet interface cable to the connector on the Ethernet interface board 100 10BASE SW Ethernet interface cable ...

Page 15: ...ce Pack 2 or later Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit 1 Turn your PC on to start Windows 2 Insert the supplied CD ROM Drivers and Utilities into the CD ROM drive 3 Follow the instructions that appear on the screen 4 When the dialog box shown in the figure appears the installation is complete Click Finish This completes the installation of the printer software If a message ...

Page 16: ...The optional AC adapter has been designed specifically for this printer Other AC adapters may not meet the EMC technical standards Option PS60A 24B 2 Connect the AC adapter to the connector on the printer 3 Insert the power cable plug into an AC outlet CAUTION When disconnecting the cable take hold of the cable connector to pull it out Releasing the lock makes it easy to disconnect the con nector ...

Page 17: ...en If this occurs remove the power cord from the outlet to turn the printer OFF 3 6 Attaching the Switch Cover You do not have to attach the switch cover Do so only if you need to Attaching the switch cover will Prevent unintentional operation of the power switch Prevent other people from easily operating the power switch Attach the switch cover as shown in the figure below You can turn the power ...

Page 18: ...te core to the peripheral drive cable as shown in the figure 3 Pass the fastener through the ferrite core 4 Loop the fastener around the peripheral drive cable and lock it Use scissors to cut the excess part of the fastener 5 Connect the end of the cable with the ferrite core to the peripheral drive connector on the rear panel of the printer Connect the other end of the cable to the modular jack o...

Page 19: ...e of the paper straight toward you CAUTION 1 Pull the paper out while keeping it tight 2 Be careful not to pull the paper out at an angle because doing so may cause the paper to jam or skew 3 Push the front of the printer to securely close the front cover CAUTION 1 Be careful not to get your fingers caught when closing the printer s front cover 2 After the front cover is closed the printer perform...

Page 20: ... mm to 57 5 mm 1 Pull the cover open lever toward you and pull the front cover out to open it 2 Move the lock lever to the free position 3 Turn the knob clockwise until it stops Move the lock lever to the lock position Note Do not change the paper width while the printer is in use Knob Cover open lever Lock position Lock lever Free position Paper guide ...

Page 21: ...on lever positions according to the instructions given below 1 Pull the cover open lever toward you and pull the front cover out to open it 2 Insert a precision flat blade screwdriver between the front frame and the paper guide and as shown in the figure push the part of the tension lever that is set in the paper guide outward to release it and turn the lever clockwise Tension lever Front frame Ri...

Page 22: ...ge the slide lever position according to the in structions given below 1 Pull the cover open lever toward you and pull the front cover out to open it 2 While pushing the slide lever that is on the left side of the case inward change the lever position 1 1 2 2 2 1 2 Position for paper whose thickness is between 65 µm and 100 µm Slide lever Position for paper thicknesses greater than 100 µm and up t...

Page 23: ... To keep the screws from falling only turn them once or twice 3 Move the fixed blade lever in the direction of the arrow until it stops 4 Tighten the two screws 5 Loosen the screw on either side of the AC paper guide section Note To keep the screws from falling only turn them once or twice 6 Lower the AC paper guide until it stops Then tighten the two screws Note Do not change the cutter mode whil...

Page 24: ... the inside of the front cover be careful not to bring your face and hands too close to the blade 4 During and immediately after printing the area around the print head is very hot Never touch it because you could be burned 4 When replacing paper cleaning the head or performing other maintenance tasks be careful not to injure yourself when you put your hands inside the printer 4 Be sure to turn of...

Page 25: ...ning Na K or C1 may drastically reduce the service life of the thermal print head We recommend that you use paper with the following maximum ion densities 500 ppm of Na 150 ppm of K and 300 ppm of Cl 4 Do not operate the printer if there is moisture on the front surface of the head from condensation etc Notes on Using the Auto Cutter 4 To print after a cut feed 1 mm 8 dot line or more of paper 4 I...

Page 26: ...nd use Paper thickness µm Mitsubishi Paper Mills Limited P220AG normal type paper 65 HP220A high image stability paper 65 HP220AB 1 high image stability paper 75 P220AGB normal type paper card ticket 80 P220AC 1 normal type paper card ticket 95 P220AE 1 normal type paper card ticket 150 PB670 2 color type red and black 75 Mitsubishi HiTec Paper Flensburg GmbH F5041 normal type paper 60 Oji Paper C...

Page 27: ... paper 5 When using tack label paper be sure to cut the backing paper 5 2 2 Recommended Paper Roll Manufacturer Product name Quality characteristics and use Lintec LD2114 tack label paper and full face thermal label paper High sensitivity LD5530 tack label paper and full face thermal label paper High image stability high thermal stability LD3180 tack label paper High sensitivity for distribution R...

Page 28: ...r 79 5 0 5 4 72 48 Detailed Diagrams of Recommended Tack Label Specifications Tack label ø32 1 ø25 4 1 Paper tube Rolled dimension 80 0 5 1 0 ø83 MAX Release paper backing paper Base material label paper 30 to 295 Label length Printing direction Black mark back of diagram 79 5 0 5 Backing paper width 35 to 300 Black mark pitch 76 0 5 Label width 5 1 75 15 MIN 1 75 0 5 5 1 0 1 1 0 0 8 Unit mm ...

Page 29: ... Printing Area Diagram of Cut Position Printing Line and Black Mark Sensor Position 3 bottom margin 4 5 top margin Minimum settable top margin when paper is fed using back feed 22 5 to 287 5 effective print length 30 to 295 label length 35 to 300 black mark pitch 3 left margin 3 right margin Dots 39 to 598 70 effective print width 46 columns with font A 79 5 0 5 backing paper width 76 0 5 label wi...

Page 30: ...cond intervals Cutter failure The printer cannot recover from this error Flash memory error Off Flashes at 0 5 second intervals Flash memory access error The printer cannot recover from this error EEPROM error Off Flashes at 0 75 second intervals EEPROM access error The printer cannot recover from this error SRAM error Off Flashes at 1 second intervals SRAM access error The printer cannot recover ...

Page 31: ... 3 2 Hexadecimal Dump Mode 1 With the front cover open turn the power on while holding down the FEED button 2 When you close the front cover after the printer initialization has been completed the printer prints Hex Dump Printing and enters Hexadecimal Dump mode 3 All the signals received from the host computer are printed in hexadecimal code You can use this mode to check whether the control code...

Page 32: ...nd DIP switches DIPSW1 5 DIPSW1 6 and DIPSW1 7 to ON 4 Open the front cover and set a paper roll into the printer 5 Turn the printer on The lamps on the control panel will flash and the printer will enter sensor adjustment mode 6 As shown in the figure below turn VR1 with a precision flat blade screwdriver so that both the POWER lamp green and ERROR lamp red light D C 2 4 V 1 2 3 4 1 2 3 4 5 6 7 8...

Page 33: ...of the printer and remove the cover 4 Using a pointed object set DIP switches DIPSW1 4 and DIPSW1 5 to OFF and DIP switches DIPSW1 6 and DIPSW1 7 to ON Then turn the printer on The lamps on the control panel will flash and the printer will enter sensor adjustment mode 5 Turn VR2 clockwise all the way with a precision flat blade screwdriver as shown in the figure below If the POWER lamp green is on...

Page 34: ...the printer and close the front cover Check that the POWER lamp green is lit and the ERROR lamp red is off 9 Open the front cover remove the paper roll from the printer and close the front cover Check that both the POWER lamp green and ERROR lamp red are lit 10 Turn the printer off and set DIP switches DIPSW1 4 DIPSW1 5 DIPSW1 6 and DIPSW1 7 to their original settings 11 Attach the DIP switch cove...

Page 35: ... thick paper whose thickness is greater than 75 µm or label paper the paper roll itself may become loose causing errors in detection So set the adjuster to level 2 Appropriate positions according to the type of paper Thickness µ m Core paper roll with ø12 A inner diameter and ø18 B outer diameter Core paper roll with ø25 4 A inner diameter and ø32 B outer diameter Detected diameter C mm Remaining ...

Page 36: ... of 67 5 cm 8 2 Adjusting the Volume To adjust the volume follow the instructions given below 1 Unfasten the screw holding the DIP switch cover at the bottom of the printer and remove the cover 2 Turn the volume adjuster with a precision flat blade screwdriver to adjust the volume 8 3 Speaker Jack 1 Connector ø3 5 monaural mini jack 2 Target speaker A speaker with an impedance of 8 Ω is recommende...

Page 37: ...s Manual Errors that cannot be recovered from Cutter error Cutter error Please refer to the Users Manual for recovery Flash error Flash ROM error Please turn off the printer and refer to the Us ers Manual for recovery EEPROM error EEPROM error Please turn off the printer and refer to the Us ers Manual for recovery SRAM error SRAM error Please turn off the printer and refer to the Users Manual for ...

Page 38: ... damage to or deformation of parts such as the thermal head and the rubber roller 4 Set the paper roll straight and gently close the front cover CAUTION 1 Set the paper roll straight If you close the front cover with the paper roll skewed paper jams may occur 2 Close the front cover completely If the front cover is not closed completely the printer may not print 5 Turn the power switch on Make sur...

Page 39: ...e wipe it clean with a cotton swab or soft cloth dipped in alcohol ethanol methanol or isopropyl The thermal head is located where it is hard to look at directly Use the mirror sheet to clean the head 10 Maintenance CAUTION 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it 2 Do not clean the thermal head immediately after printing when it is hot 3 Be ...

Page 40: ...aper Holder Clean the paper holder of debris dust paper particles glue etc that may have accumulated 10 4 Sensors and Their Surrounding Area Clean the sensors of debris dust paper particles etc In particular if the reflection sensors are dirty detection will not be performed properly Cleaning is relatively easy if you use a brush or a similar tool Rubber roller Paper holder PE and BM sensor ...

Page 41: ...16 24 Max 24 columns 24 24 kanji font 6 Paper feed method Friction feed Feed pitch 0 125 mm 7 Paper roll See section 5 1 General Thermal Paper Roll and 5 2 Thermal Label Paper Roll in chapter 5 Consumable Parts and AC Adapter Paper width General thermal paper 79 5 0 5 57 5 0 5 mm Label paper 79 5 0 5 mm backing paper width Roll diameter Max ø83 mm 8 External dimensions 144 mm width 227 7 mm depth ...

Page 42: ...100 duty cycle printing Approx peak 7 84 A Solid printing Approx average 4 2 A Note Continuous solid printing should be 10 seconds or less 3 Power connector pinout Pin number Function 1 24 V 2 GND 3 N C Shell Frame ground Note The optional AC adapter PS60A 24B has been designed specifically for this printer Other AC adapters may not meet the EMC technical standards If you are preparing your own po...

Page 43: ...res that occur until the printer reaches its mechanical life of 20 000 000 lines Note The mechanical life is 20 000 000 lines The MCBF of 60 000 000 lines does not indicate the durable service life 3 Auto cutter service life Paper width of 79 5 mm and 57 5 mm including tack label backing paper Paper width between 65 µm and 100 µm 2 000 000 partial cuts 2 000 000 full cuts Paper width greater than ...

Page 44: ...count If you are using pre printed paper pay attention to the print layout 5 The printing area is as shown in the above diagram when you use black marks The top margin consists of approximately 13 mm from the print position to the cut position auto cutter and at least 1 mm 8 dot lines of paper feeding when printing after cut operations Therefore the minimum total margin is 14 mm Ensure that the ma...

Page 45: ...ck that the printer is turned off 2 Unfasten the screw holding the DIP switch cover at the bottom of the printer and remove the cover 3 Using a pointed object set the DIP switches 4 Attach the DIP switch cover and fasten it with screws Note The new settings take effect when you turn on the printer 12 DIP Switch Settings D C 2 4 V 1 2 3 4 1 2 3 4 5 6 7 8 9 10 OFF ON DIP SW 1 DIP SW 2 DIP switch cov...

Page 46: ...tion 2 Invalid Valid ESC POS mode Reserved Always ON 1 9 Low peak current mode Invalid Valid 1 10 Installed cutter type Partial cut Full cut 1 ASB function Automatically sends a status signal to the host whenever the printer status changes cover open paper out error etc For details see the separate command specifications Star Line mode Star Page mode and ESC POS mode 2 NSB function Automatically s...

Page 47: ...ceive buffer full or offline Receive buffer full 1 7 ASB function 1 Invalid Valid 1 8 Reserved Always ON 1 9 Low peak current mode Invalid Valid 1 10 Installed cutter type Partial cut Full cut 1 ASB function Automatically sends a status signal to the host whenever the printer status changes cover open paper out error etc For details see the separate command specifications Star Line mode Star Page ...

Page 48: ...verse 6 Install the interface board onto the printer 7 Turn both the printer and the host computer on Note The new settings take effect when you turn on the printer DIP SW 3 Switch Function ON OFF 3 1 Baud rate See the table below 3 2 3 3 Data length 8 bits 7 bits 3 4 Parity check Invalid Valid 3 5 Parity Odd Even 3 6 Handshaking DTR XON XOFF 3 7 Reserved Always OFF 3 8 Baud rate settings 3 1 3 2 ...

Page 49: ... Printer Class Valid Invalid Vendor Class Invalid Valid ESC POS mode Reserved Always ON 1 9 Low peak current mode Invalid Valid 1 10 Installed cutter type Partial cut Full cut 1 ASB function Automatically sends a status signal to the host whenever the printer status changes cover open paper out error etc For details see the separate command specifications Star Line mode Star Page mode and ESC POS ...

Page 50: ...2 Invalid Valid ESC POS mode Reserved Always ON 1 9 Low peak current mode Invalid Valid 1 10 Installed cutter type Partial cut Full cut 1 ASB function Automatically sends a status signal to the host whenever the printer status changes cover open paper out error etc For details see the separate command specifications Star Line mode Star Page mode and ESC POS mode 2 NSB function Automatically sends ...

Page 51: ... pattern 2 Push the switch again The red and green LEDs both turn off and the Ethernet interface settings are returned to their factory default values 3 When the Ethernet interface initialization has been completed the printer automatically reboots LED Display Green LED Lights when 100BASE TX is detected on the other end of the connection Red LED Lights when packets are received DC 24V SW 100 10BA...

Page 52: ...t Busy PtrBusy Data3 7 12 Out PError AckDataReq Data2 6 13 Out Select Xflag Data1 5 14 HostBusy 15 16 Signal GND Signal GND 17 Frame GND Frame GND 18 Out 5V 5V 19 30 Twisted Pair Return Twisted Pair Return 31 In nInit nInit 32 Out nFault nDataAvail Data0 4 33 EXT GND 34 In Compulsion Status 35 36 In nSelectIn 1284Active Note 1 The prefix n on the signal name refers to low active signals If any of ...

Page 53: ...tion 1 FG Frame ground 2 TXD OUT Transmission data 3 RXD IN Receive data 4 RTS OUT Same control as DTR 5 N C Not used 6 DSR IN 1 STAR line mode Not used 2 ESC POS mode 1 DIP SW3 7 OFF a DTR DSR mode Indicates whether the host can receive data This excludes data transmission that uses DLE EOT and GS a commands SPACE The host can receive data MARK The host cannot receive data b X ON X OFF mode Statu...

Page 54: ...in a BUSY state change according to the DIP switch set tings b X ON X OFF mode Always set to SPACE except during the following conditions 1 After a reset until communication is enabled 2 During test printing 21 24 N C Not used 25 INIT IN 1 DIPSW3 8 OFF Status of this signal is not checked 2 DIPSW3 8 ON Functions as an external reset signal A space signal with a pulse width of 1 ms or longer resets...

Page 55: ...ercially connect the PC s CTS pin to the printer s RTS pin Therefore when using a cable sold commercially we recommend the transmission method be changed to Xon Xoff protocol mode Note Use inch screws for the connector fixing screws 1 2 3 4 6 1 2 3 4 5 6 7 8 20 FG TXD RXD RTS 5 CTS DSR 20 25 7 SG DTR INIT 3 2 7 8 6 5 1 4 FG TXD RXD RTS CTS DSR SG DCD DTR 1 2 3 4 6 1 2 3 4 5 6 7 8 20 FG TXD RXD RTS...

Page 56: ...connector USB Type B PoweredUSB 1 8 right angle type 15 2 Connector and Signal Name Type B connector DUSB BRA42 T11 D2 FA manufacturer DDK Pin number Signal name Function 1 VBUS USB Power pin 5 V DC 2 D Serial Data 3 D Serial Data 4 GND Signal ground PoweredUSB port 69913 104LF manufacturer FCI Pin number Signal name Function 1 F GND Frame ground 2 24 V 24 V DC 3 GND Signal ground 4 D Serial Data ...

Page 57: ...P TELNET FTP TFTP 2 Connector RJ 45 8 pin modular Note Factory set login password for administrator HTTP Web Telnet or FTP protocol is used when you change the printer settings To change the settings you must log into the printer using an administrator account The administrator account login information for HTTP Web Telnet and FTP are shown below Administrator account name root required Password p...

Page 58: ...circuit output To use the drive circuit connect a cable to this connector the cable is not included in the package The recommended cable specifications are indicated below Recommended cable specifications Note Connect a shielded wire to pin 1 frame ground Manufacturer Model MOLEX 90075 0007 AMP 641337 FCI B 66 4 1 6 Modular jack plug Shield Wire lead DC 24V DC 24V DK Peripheral drive connector ...

Page 59: ...L1 and L2 is 24 Ω 6 Absolute maximum rating of diodes D1 and D2 Ta 25 C Average rectified current Io 1 0 A 7 Absolute maximum rating for transistors TR1 and TR2 Ta 25 C Collector current IC 2 0 A For details of commands see the separate Programmer s Manual http www star m jp eng dl dl02 htm Drive output 24 V 1 0 A max Reference 2SD 1866 Circuit Diagram TR1 2 2SD 1866 or equivalent R1 10 kΩ R2 33 k...

Page 60: ...ng on how you specify these settings For details on the functions and settings of memory switches see the separate Specification Manual The table below shows the factory settings Memory switch Hexadecimal code 0 0000 1 0000 2 0000 3 0000 4 0000 5 0000 6 0000 7 0000 8 0000 9 0000 WARNING Changing the memory switch settings can cause the printer to fail to operate correctly ...

Page 61: ... 56 19 Release History Rev No Revision date Description Rev 1 0 Jan 2010 New Release ...

Page 62: ...st revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel int 1 732 623 5555 Fax int 1 732 623 5590 STAR MICRONICS EUROPE LTD Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Tel int 44 1494 471111 Fax int 44 1494 473333 STAR MICRONICS ASIA LTD Rm 1901 5 19 F Enterprise Square Two 3 Sheu...