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User Manual

   

 

 

 

 

 

Trouble-shooter for Starmon 

©2014 Star-Oddi. All Rights Reserved

 

Page 5 

Click the Advanced button and the following window appears: 

Figure 1.6 

Under COM Port Number you can define a com port for the USB serial converter. 

After having selected the COM Port Number, make sure to close SeaStar. When re-

opening SeaStar, the COM port should become active in SeaStar and can be viewed 

either under the Connection Wizard or Settings > Communication > Serial Ports. If 

the COM port number does not become active in SeaStar please try another COM 

port number. Even though the Device Manager of the computer reports that a COM 

port number is in use, it might be possible to define and use those COM ports for the 

USB. 

 

There is no 

 solution here, as it varies between computers, and the user may 

have to try several times to define a few different COM port numbers. It might also be 

necessary for the user to shift the USB plug between different USB inputs on the 

computer. If the USB cable is switched to another port, the computer may not find it at 

first, but if it is un-plugged and re-plugged it is likely to be found. 

1.2

 

CRC Error 

The  CRC  test  is  a  safety  check  performed  by  the  software  when  retrieving  the 

Recorder  Information  Data  (RID).  The  CRC  is  a  register  in  the  RID  file  which  is 

calculated  a

  when  starting  up  a  new  measurement 

sequence.  When  retrieving  the  RID  from  the  recorder,  SeaStar  calculates  the  CRC 

from the retrieved data 

 If they do 

not match, a CRC error is reported. 

 

The  reason  why  a  CRC  error  occurs  is  most  likely  due  to  bad  communication 

condition.  Check  section  1.1.  It  is  possible  to  disable  the  CRC  check  while 

connecting. This is done under Settings   Connection in the software. Normally, the 

Summary of Contents for Starmon

Page 1: ...Trouble shooter for Starmon Skeidaras 12 210 Gardabaer Iceland Tel 354 533 6060 star oddi star oddi com www star oddi com...

Page 2: ...Recorder 2 1 1 Communication Errors 2 Defining the Com Port for USB Serial Converter 2 1 2 CRC Error 5 1 3 Disable CRC Check 6 Updating Settings to Recorder Fault 7 Comparison Test Error 7 2 Starting...

Page 3: ...re that no electrical devices power sources are close to the communication cable 3 If a Device Error is reported upon connection please check if the SeaStar program has been opened more than once This...

Page 4: ...gure 1 2 NOTICE If no connection can be established with the logger using the USB serial converter cable the following procedure should be performed First connect the USB serial converter to a USB por...

Page 5: ...User Manual Trouble shooter for Starmon 2014 Star Oddi All Rights Reserved Page 4 Click on Ports COM LPT Figure 1 4 Double click on USB Serial Port and select Port Settings Figure 1 5...

Page 6: ...etween computers and the user may have to try several times to define a few different COM port numbers It might also be necessary for the user to shift the USB plug between different USB inputs on the...

Page 7: ...Recorder Connect 3 If connection is OK then examine the RIT file for possible errors These possible errors may manifest themselves as very high E20 or very low E 20 calibration constants Other errors...

Page 8: ...enu and the Connection option command the following window appears Figure 1 7 Connection Options Disable the Check Data Echo in SNMS Press OK and try to connect again Comparison Test Error The compari...

Page 9: ...is properly connected the PC COM port and the recorder 2 Other communication errors Other communications problems can occur although the recorder is still on line The user is prompted to try starting...

Page 10: ...his is not the case then SeaStar may drop the conversion part and it is up to the user to either retrieve the data again or manually re convert the data depending on the status of the retrieval If a c...

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