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User Manual

   

 

 

 

 

 

Trouble-shooter for Starmon 

©2014 Star-Oddi. All Rights Reserved

 

Page 6 

CRC  should  not  be  disabled,  but  the  following  scenarios  are  an  exception  where 

CRC check can be disabled: 

 

a)

 

Communication error occured while inititating a new measurement sequence. 

b)

 

A communication error occured after data retriaval, while updating status in the 

recorder. 

c)

 

A communication error occured while putting the recorder to sleep. 

d)

 

A communication error occured while updating status in the recorder upon a 

POR (Power On Reset) error detection. When connecting to the recorder and 

POR error is detected, a new status is initiated in the recorder and the RAM 

data is reset. 

e)

 

Repeated CRC error occurs and the above does not apply/has been checked. 

This may though produce errors in the RID file, which again may produce errors 

in the conversion of data. 

1.3

 

Disable CRC Check 

In case of persistent CRC check error, the CRC check can be disabled: 

 

1.

 

Go to  Settings   Connection and disable the Perform  CRC  test 

when retrieving RID. 

2.

 

Try connecting to the recorder Recorder   Connect. 

3.

 

If  connection  is  OK,  then  examine  the  RIT  file  for  possible  errors. 

These possible errors may manifest themselves as very high (>E20) 

or  very  low  (<E-20)  calibration  constants.  Other  errors  may  be 

abnormal  times/dates  and  abnormally  high  measurement  sequence 

number in the RIT file. Usually SeaStar will come up with a warning if 

the calibration constants or time/date is not normal. If the RIT shows 

signs of these error, please request recorder backup file (RBD) from 

Star-Oddi. 

4.

 

If  the  recorder  has  been  measuring  data,  try  to  retrieve  the  data 

Recorder   Retrieve Data. If data cannot be retrieved there is fault 

with the PC com port, the communication cable or the recorder. If 

data retrieval is OK, continue to step 5. 

5.

 

Make  a  short  measurement  test  and  start  the  recorder  in  a  new 

measurement  sequence  Recorder    Start  New  Measurment 

Sequence. 

6.

 

Connect to the recorder after the short measurement test, Recorder 

  Connect.  The  CRC  check  is  automatically  enabled.  If  a 

communication/CRC  error  occurs,  then  there  is  fault  with  the  PC 

com  port,  the  communication  cable  or  the  recorder.  If  this  is  the 

case please contact Star-Oddi  

7.

 

Retrieve  data  from  the  short  test  Recorder    Retrieve  Data. 

Analyse the data and verify that the values are correct. 

Summary of Contents for Starmon

Page 1: ...Trouble shooter for Starmon Skeidaras 12 210 Gardabaer Iceland Tel 354 533 6060 star oddi star oddi com www star oddi com...

Page 2: ...Recorder 2 1 1 Communication Errors 2 Defining the Com Port for USB Serial Converter 2 1 2 CRC Error 5 1 3 Disable CRC Check 6 Updating Settings to Recorder Fault 7 Comparison Test Error 7 2 Starting...

Page 3: ...re that no electrical devices power sources are close to the communication cable 3 If a Device Error is reported upon connection please check if the SeaStar program has been opened more than once This...

Page 4: ...gure 1 2 NOTICE If no connection can be established with the logger using the USB serial converter cable the following procedure should be performed First connect the USB serial converter to a USB por...

Page 5: ...User Manual Trouble shooter for Starmon 2014 Star Oddi All Rights Reserved Page 4 Click on Ports COM LPT Figure 1 4 Double click on USB Serial Port and select Port Settings Figure 1 5...

Page 6: ...etween computers and the user may have to try several times to define a few different COM port numbers It might also be necessary for the user to shift the USB plug between different USB inputs on the...

Page 7: ...Recorder Connect 3 If connection is OK then examine the RIT file for possible errors These possible errors may manifest themselves as very high E20 or very low E 20 calibration constants Other errors...

Page 8: ...enu and the Connection option command the following window appears Figure 1 7 Connection Options Disable the Check Data Echo in SNMS Press OK and try to connect again Comparison Test Error The compari...

Page 9: ...is properly connected the PC COM port and the recorder 2 Other communication errors Other communications problems can occur although the recorder is still on line The user is prompted to try starting...

Page 10: ...his is not the case then SeaStar may drop the conversion part and it is up to the user to either retrieve the data again or manually re convert the data depending on the status of the retrieval If a c...

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