Q: Does it need additional drivers to run SOHOTANK ST5610 in different operating systems?
A: No. Users do not need any additional driver to run SOHOTANK ST5610 in different
operating systems. As long as the OS supports the 1394 interface, STARDOM systems
are compatible with a variety of operating systems, e.g. Window XP, Linux, and
Macintosh,
etc..
Q: Is SOHOTANK ST5610 compatible with any hard disk drive?
A: The product has no problem with hard disk drive compatibility. STARDOM provides the
SATA I / II interface, which is a cost-efficient system with high performance. Please feel
free to contact us for any hard disk drive compatibility problem.
Q: What can I do if I turn on my PC, but the system BIOS cannot detect the hard disk drive?
A: 1. Typically the system BIOS fails to detect the hard disk drive because of improper
connection. To solve this problem, you can try the following procedure: (1) Power off the
system. (2) Turn off the PC. (3) Make sure the cables are connected properly. (4)
Restart SOHOTANK ST5610. (5) Repeat Step (1) to Step (4) for three times. Please
wait at least 5 minutes between each attempt. If the system BIOS still fails to detect the
hard disk drive, make sure the installation and connection procedures are compliant
with regulations described in the manual.
2. If the hard disk drive cannot still be detected, please contact us via phone or contact
our technical support directly through the RMA system.
Q: Why can’t I use the storage device in the operating system, even the system BIOS has
detected the hard disk drive?
A: 1. Please refer to the Hardware Installation Procedure & Hard Disk Drive Format
Procedure in the Quick Installation Guide and make sure the storage devices have
been installed successfully.
2. New hard disk drives can only be displayed in the system after disk partition and format.
Q: What should I do when the Fail LED indicator lights on?
A: Determine if the fan fails, the system is over heated, or the HD is malfunctioned, as soon
as the Fail LED indicator lights on.
1. In case of malfunctioned fan, please check if the fan is jammed with dust. Should any of
the situations occur, please shut down the system and clean the fan up or remove the
wires that trap the fan. Then restart the system again. If the problem still occurs or for
any reason that you are unable to fix the problem on your own, please send it back for
maintenance.
2. In case that the internal temperature has raised over 60°C, please shut down the
system, let it cool down and then restart it. If the problem still occurs, please send it
back
for
maintenance
Frequently Asked Questions
19
Frequently Asked Questions
Summary of Contents for ST5610-4S-WB
Page 1: ...SOHOTANK Series ST5610 4S WB Quick Installation Guide Version 1 0 ...
Page 11: ...Hard Disk Drive Format Procedure 10 ...
Page 13: ...12 Hard Disk Drive Format Procedure ...
Page 22: ...21 Memo Memo ...
Page 23: ...SOHOTANK Series ST5610 4S WB Schnell Installationsanleitung Version 1 0 ...
Page 33: ...Festplattenlaufwerks Formatierungsablauf 10 ...
Page 35: ...12 Festplattenlaufwerks Formatierungsablauf ...
Page 44: ...21 Memo Memo ...
Page 45: ...SOHOTANK Series ST5610 4S WB Guide de mise en route rapide Version 1 0 ...
Page 55: ...Procédure de formatage du lecteur de disque dur 10 ...
Page 57: ...12 Procédure de formatage du lecteur de disque dur ...
Page 66: ...21 Memo Memo ...
Page 67: ...SOHOTANK Series ST5610 4S WB Version 1 0 クイックインストールガイド ...
Page 77: ...ハードディスクドライブのフォーマット手順 10 ...
Page 79: ...12 ハードディスクドライブのフォーマット手順 ...
Page 88: ...21 Memo Memo ...
Page 89: ...SOHOTANK Series ST5610 4S WB 使 用 手 冊 Version 1 0 ...
Page 99: ...硬碟格式化步驟 10 ...
Page 101: ...12 硬碟格式化步驟 ...
Page 105: ...16 如何利用作業系統規劃磁碟陣列模式 C 依照磁碟陣列之規範選擇你要製作之硬碟 並將之移置工作視窗內 D 點選Create選項即可依照視窗訊息製作磁碟陣列系統 如附圖說明 ...
Page 106: ...17 如何利用作業系統規劃磁碟陣列模式 E 當格式化完成後將得到一個搭配ST5610 4S WB之高效能磁碟陣列系統 你即可運用此 磁碟陣列系統進行資料儲存 如附圖說明 ...
