CARE AND MAINTENANCE
Our steel components for garden accessories and furniture are treated with rust
inhibiting paint that protects it from rusting. However, due to the nature of steel,
surface oxidation (rusting) will occur once these protective coatings are
scratched. This is not a defect and thus not covered by the warranty.
To minimize this condition, we recommend care when assembling & handling the
product to prevent scratching the paint. Should any scratching or damage
occur, we recommend immediate
touch‐up
with rust inhibiting paint.
Surface rust can also be easily removed with a very light application of common
cooking oil. If surface oxidation (rusting) occurs and if no measure is taken to prevent
this, the oxidation may start dripping on to deck or patio and caused damaging stains
which may be difficult to remove.
This can be prevented if the above-mentioned measures are taken to keep the product
from oxidizing.
Use damp cloth to wipe off the stains as quickly as possible.
If necessary, wash with a mild solution of soap and water; rinse thoroughly and dry
completely.
Periodically check and ensure that all bolts are
well‐tighten
during use.
LIMITED MANUFACTURER’S WARRANTY:
The item is warranted to be free from defects in workmanship and materials for a period of
(
1)
year from the date of purchase, provided the item was factory-sealed at the time of
purchase and is maintained with care and used only for personal, residential purposes.
Should any manufacturing defect arise within this warranty period,
StarEcho
will replace (at
our option) any defective merchandise or parts upon proof of purchase; however,
transportation and delivery costs, as well as payments to a third party for assembly or
disassembly of the item, remain the responsibility of the purchaser. A purchaser of an
"open box," previously-returned, or "clearance" item, as well as original purchasers outside
of the warranty period, may obtain replacement parts from
StarEcho
for products in current
production, at nominal cost.
EXCLUSIONS:
Items used for commercial, contract, or other non-residential purposes, or
items damaged due to acts of nature, vandalism, misuse, or improper assembly are not
covered. Corrosion or rusting of hardware is not covered. Proof of purchase (dated register
receipt) is required for warranty claims. Warranty is to the original purchaser and is non-
transferable. Any replacement of warranted items will be in the original style and color, or a
similar style and color if the original is unavailable or has been discontinued. As some
states do not allow exclusions or limitations on an implied warranty, the above exclusions
and limitations may not apply. This warranty gives you specific rights, and you may also
have other rights, which vary from state to state.
