11
5. FAQ
1) How to read operation records?
In the Records of the main interface. .
2) Why can’t I unlock it after open
the passage mode
You need to perform an unlock verification in
any method, than the passage mode will take
effect.
3) What is the purpose of Auto Lock You can set how long to lock after unlocking
4
)
After installation, touch sensing
keyboard, screen no respond
a) In this case, first check that the positive and
negative electrodes of the battery have been
installed upside down, whether the battery
has enough power
b) Remove the back panel and see if it's
connected.
c) To eliminate the above situation, you need
to remove the lock ,check whether the wires
of the lock body are squeezed, and the
re-wire.
5
)
Unable to register fingerprint
Check the fingers for dirt or wear, check the
fingerprint head on the lock for dirt and oil
stains, etc.
Check to see if the fingerprint is working
properly(Press to see if there is any responds.
6
)
What is the reason why the smart
lock consumes fast power?
a) Large standby power consumption
b) Short circuit
7
)
There is no response to pressing
the handle on outside the door, and
there is unlock normally on inside
the door, but the verification is
normal, and the motor is normal.
It may be the triangle direction on the clutch
was error, please check correction.
8
)
How many times will the
passcode be locked? How long is it
locked?
Enter the wrong password more than 5 times in
a row, the keyboard is locked for 90 secods