Starkey Hearing Technologies CIC, Operation Manual

Page 1: ...Custom Products ITE In The Ear ITC In The Canal CIC Completely In Canal IIC Invisible In Canal O P E R AT I O N S M A N U A L ...

Page 2: ...me Control Indicators 17 Memory Change 18 Mute 18 Multiflex Tinnitus Level Control 19 Directional Settings 19 Telephone Use 19 Multiflex Tinnitus Technology 22 Accessories Wireless Accessories 24 Hearing Aid Care Hearing Aid Care 25 IIC Microphone Cleaning 27 Service and Repair 31 Troubleshooting Guide 32 Tips for Better Communication 33 Regulatory Information Safety Information 35 FDA Information...

Page 3: ...r see page 4 ITC In The Canal see page 5 CIC Completely In Canal see page 6 IIC Invisible In Canal see page 7 My hearing aid uses a 13 battery ITE Orange 312 battery ITC Brown 10 battery CIC Yellow 10 battery IIC Yellow Table of Contents ...

Page 4: ...ol 3 Vent optional 4 Sound outlet receiver and wax protection 5 Multifunction button optional 6 Rotary volume control optional Your hearing aid can be identified by 7 Location of serial number RED is for right ear BLUE is for left ear ITE Battery Size 13 Dual Control Optional Multifunction Button Optional Rotary Volume Control Optional 00 00000000 ...

Page 5: ...Vent optional 4 Sound outlet receiver and wax protection 5 Multifunction button optional 6 Rotary volume control optional Your hearing aid can be identified by 7 Location of serial number RED is for right ear BLUE is for left ear 00 00000000 ITC Battery Size 312 5 6 Dual Control Optional Multifunction Button Optional Rotary Volume Control Optional ...

Page 6: ...e 1 Microphone 2 Battery compartment on off control 3 Vent optional 4 Sound outlet receiver and wax protection 5 Multifunction button optional 6 Removal handle Your hearing aid can be identified by 7 Location of serial number RED is for right ear BLUE is for left ear CIC Battery Size 10 00 00000000 ...

Page 7: ...r hearing aid controls include 1 Microphone 2 Battery compartment on off control 3 Vent optional 4 Sound outlet receiver 5 Removal handle Your hearing aid can be identified by 6 Location of serial number 7 Side indicator R for Right L for Left 8 White dot indicates the top of the hearing aid ...

Page 8: ...lored tab from the new battery Wait 3 5 minutes after removing tab before inserting battery 4 Align the battery s sign flat side of the battery with the on the battery door 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately five minutes to replace the battery An indicator may also sound just before the battery stops working Ac...

Page 9: ...Preparation 9 2 1 4 3 5 ...

Page 10: ...ON HOTLINE 202 625 3333 10 Preparation Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT This could result in serious damage if the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper waste or recycling container Batteries vary in size and performance Your heari...

Page 11: ...rward and gently insert the canal tip of the hearing aid into your ear canal and rotate the hearing aid backward Softly press the hearing aid into place with your fingertip To remove the hearing aid Grasp the hearing aid with your thumb and forefinger gently rotate it as you pull outward For hearing aids with removal handle grasp removal handle and gently remove from ear 1 2 ...

Page 12: ...aving an object in it if so please contact your hearing professional If an actual allergic reaction occurs alternative earmold materials are available contact your hearing professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician ...

Page 13: ...r Controls Your hearing aid s user control may have been customized by your hearing professional Ask your hearing professional how the user control on your hearing aid is set Available User Control Functionality The user control on your hearing aid can respond differently depending on how long you activate press the button Your hearing aid is capable of having one function assigned to a short pres...

Page 14: ...id has been set up with a user adjustable volume control temporary volume adjustments can be made Your hearing aid will always power on to the same volume setting Volume Home determined by your hearing professional Sprinkler Volume Control If your user control is configured as a sprinkler volume control each time you activate the user control the volume of your hearing aid changes Volume Control M...

Page 15: ...the last volume change the volume will automatically decrease before it increases Up Down Volume Control If your user control is configured as a dedicated up down volume control each time you activate the user control the volume of your hearing aid always changes in a specific direction either up or down For example a short press and release may increase the volume while a long press and hold may ...

Page 16: ... professional if you are not sure To make volume adjustments use your fingertip to rotate the volume control 1 To make sounds louder continue to rotate the control forward toward your nose 2 To make sounds softer use your fingertip to rotate the control toward the back of your head Increase Volume Decrease Volume ...

Page 17: ... aid model you will have one of these indicator options as the default Additional options may be enabled by your hearing professional depending on hearing aid model options Volume Level One Two Volume Max 5 Beeps 5 Beeps Volume Step s Short Tone 4 Beeps Volume Home Power on volume level 3 Beeps 3 Beeps Volume Step s Short Tone 2 Beeps Volume Min Single Beep 1 Beep ...

Page 18: ...ilable memories Memory Indicators Your hearing professional may enable an audible indicator which is presented while making a memory change The indicator defaults to a voice identifying which memory your hearing aid is in Mute Long Press Mute If your hearing aid is configured with mute functionality a long press and hold of the user control will mute your hearing aid If enabled by your hearing pro...

Page 19: ...Multiflex Tinnitus stimulus Please refer to the section labeled Multiflex Tinnitus Technology on page 22 for further information Directional Settings Your hearing aid may have a directional microphone to help improve speech understanding in noisy situations Ask your hearing professional about your particular directional settings Telephone Use Your hearing aids can be customized with features to he...

Page 20: ... to move the telephone receiver slightly to find the best reception Once the telephone is removed from the ear the hearing aid will switch back to the last used memory NOTE Consult with your hearing professional if your hearing aid does not switch to the telephone memory automatically if it is enabled Manual Telephone Memory and Manual Telecoil Manual access allows you to switch the hearing aids i...

Page 21: ...etting to reduce background sounds Your hearing professional can provide instructions and techniques for your specific needs Ear to Ear Phone Streaming The telephone memory in your hearing aid may be equipped with an ear to ear phone streaming option When you enter your telephone memory the audio from your telephone will be streamed from the phone ear s hearing aid to the opposite ear s hearing ai...

Page 22: ...control each time you activate the user control the stimulus level in your hearing aid changes Sprinkler stimulus control is configured by default to automatically decrease in level before it increases To make the stimulus level louder activate the user control Repeat this motion until you are at the minimum setting The next time you activate the user control the level will increase one step Conti...

Page 23: ...r the Right hearing aid to increase stimulus level and the Left hearing aid to decrease stimulus level Ask your hearing professional if this setting would benefit you Rotary Tinnitus Stimulus Control Your hearing aid may be equipped with a rotary user control that is configured to adjust your tinnitus stimulus level Ask your hearing professional if you are not sure To make tinnitus stimulus level ...

Page 24: ...ty to transmit television audio directly to your hearing aids Ability to transmit remote microphone audio directly to your hearing aids Ability to transmit your cell phone conversation directly to your hearing aids Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you Wireless accessories are only compatible wi...

Page 25: ...ver a soft cloth to prevent damage from a fall to a hard surface Use a cleaning brush to clean debris from around the microphone receiver and battery compartment Never use water solvents cleaning fluids or oil to clean your hearing aid Your hearing professional can provide further information on additional maintenance procedures for your hearing aid if needed ...

Page 26: ...t take apart your hearing aids or insert the cleaning tools inside them When not in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct sunlight or heat to avoid extreme temperatures Where you can easily find them Safely out of reach of children and pets ...

Page 27: ...battery door It is important that the battery door be kept clean and free from wax and debris to prevent damage to the microphone Open the battery door and clean the acoustic recess on the battery door with a small brush Be sure to brush away from the center of the battery door toward the outside ...

Page 28: ...d receiver When you need to replace your wax guards please follow the instructions below 1 Insert empty end of the application stick straight into used wax guard in hearing aid 2 Pull straight out do not twist on stick to remove used wax guard 3 Use opposite end of stick to firmly insert clean wax guard straight into hearing aid 4 Pull straight out do not twist to remove stick and discard ...

Page 29: ...Hearing Aid Care 29 1 2 3 4 ...

Page 30: ...Small Microphone Cover 2013 All Rights Reserved Microphone Cover 30 Hearing Aid Care Large Microphone Cover Guard PKGS2605 01 EE XX 81071 007 2 13 Rev B 2013 All Rights Reserved Microphone Cover ...

Page 31: ...method for removing and replacing Service and Repair If for any reason your hearing aid does not operate properly do NOT attempt to fix it yourself Not only are you likely to violate any applicable warranties or insurance you could easily cause further damage Should your hearing aid fail or perform poorly check the guide on the next page for possible solutions If problems continue contact your hea...

Page 32: ...iver with brush Inconsistent Performance Low battery Replace battery Blocked microphone or receiver Clean or replace wax guard as needed Unclear Distorted Performance Low battery Replace battery Blocked microphone or receiver Clean or replace wax guard as needed Blocked vent Clean vent Defective hearing aid Contact your hearing professional Dead Low battery Replace battery Blocked microphone or re...

Page 33: ...d add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that peopl...

Page 34: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Page 35: ...ld not be worn during an MRI procedure or in a hyperbaric chamber Your hearing aids are classified as a Type B applied part under the IEC 60601 1 medical device standard Your hearing aids are not formally certified to operate in explosive atmospheres that may be found in coal mines or certain chemical factories Your hearing aids should be stored within the temperature and humidity ranges of 40o C ...

Page 36: ...re operating normally WARNING Use of accessories components or replacement parts other than those provided by the manufacturer of your hearing aids could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance WARNING If Portable Radio Frequency communications equipment is used closer than 30 cm 12 inches from your hearing...

Page 37: ...cant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in disease...

Page 38: ...m sound pressure level exceeds 132 decibels because there may be risk in impairing the remaining hearing of the hearing aid user Some hearing aid users have reported a buzzing sound in their hearing aid when they are using mobile phones indicating that the mobile phone and hearing aid may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2007 American National Standard Methods of...

Page 39: ...should be used in a tinnitus management program for relief of tinnitus Multiflex Tinnitus Technology generates a broadband white noise signal that varies in frequency and amplitude These characteristics are adjustable by the hearing professional and are specific to the prescribed therapy designed by the professional for the patient s needs and comfort The patient may have some control of the level...

Page 40: ...nnitus Technology to meet your needs Multiflex Tinnitus Technology may provide temporary relief of your tinnitus PRESCRIPTION USE ONLY CAUTION Federal law restricts this device to sale by or on the order of a doctor audiologist or other hearing care practitioner licensed to dispense hearing aids in your state The use of any sound generating tinnitus therapy device should be only on the advice and ...

Page 41: ...utput level nor should you use your device if your hearing professional has set the device at levels that exceed your comfort level Important Notice for Prospective Sound Generator Users Good health practice requires that a person with tinnitus have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before using a sound generator Licensed phy...

Page 42: ...o ESD levels of 8 kV conducted discharge and 15 kV air discharge REGULATORY NOTICES FCC ID EOA EXPCUSTOM IC 6903A EXPCUSTOM FCC NOTICE This device complies with part 15 of the FCC rules and with ISED Canada s license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received inc...

Page 43: ...c equipment must be handled according to local regulations Consult Operations Manual Starkey Hearing Technologies 6700 Washington Ave South Eden Prairie MN 55344 USA Starkey Laboratories Germany G m b H Weg beim Jäger 218 222 22335 Hamburg Germany ...

Page 44: ... 2019 Starkey Hearing Technologies All Rights Reserved 86134 007 3 19 BKLT2988 02 EE XX ...