Starkey Hearing Technologies Push Button mRIC 312, Operation Manual

Page 1: ...Standard Products O P E R AT I O N S M A N U A L RIC Receiver In Canal Smartphone Compatible and Universal Connectivity ...

Page 2: ...sh Button Controls p 13 Size 312 Battery Brown Overview Rocker Switch RIC 312 4 Push Button mRIC 312 6 Preparation Batteries Battery Indicators 8 Insertion and Removal 11 Operation Power On Off 12 User Controls 13 Volume Control 14 Volume Control Indicators 15 Size 312 Battery Brown ...

Page 3: ...duction 23 Auto Alert 23 Manual Alert 23 Alert Cancellation 24 Contacts 24 Auto Alert Sensitivity 25 Indicators 26 Adjustment Pairing with an iOS Device 27 Mobile Phone Use 29 Pairing with an Android Device 29 Accessories 31 Hearing Aid Care Hearing Aid Care 32 Service and Repair 34 Troubleshooting Guide 35 Tips for Better Communication 36 Regulatory Information Safety Information 38 FDA Informati...

Page 4: ...h user control 6 Battery compartment on off control location of serial number 7 Location of manufacturer s name and model name 8 Location of left right side receiver indicator 9 Instant fit earbud 10 Location of left right side hearing aid indicator 11 Custom earmold optional 12 RIC custom power earmold optional 13 Retention lock ...

Page 5: ...11 12 Rocker Switch RIC 312 Overview 5 4 2 1 5 3 13 7 10 6 8 9 ...

Page 6: ... user control 6 Battery compartment on off control location of serial number 7 Location of manufacturer s name and model name 8 Location of left right side receiver indicator 9 Instant fit earbud 10 Location of left right side hearing aid indicator 11 Custom earmold optional 12 RIC custom power earmold optional 13 Retention lock ...

Page 7: ...Push Button mRIC 312 Overview 7 4 2 1 3 5 13 9 6 10 7 8 11 12 ...

Page 8: ...colored tab from the new battery For best results wait 3 5 minutes after removing tab before inserting battery 4 Insert into the battery door side up 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately 30 minutes to replace the battery An indicator may also sound just before the battery stops working Actual time between low bat...

Page 9: ...Preparation 9 2 1 4 3 5 ...

Page 10: ...ON HOTLINE 202 625 3333 10 Preparation Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT this could result in serious damage If the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper waste or recycling container Batteries vary in size and performance Your heari...

Page 11: ...aring aid over the top of your ear carefully placing it behind your ear 3 Place the retention lock inside the bowl of your ear To remove the earbud or earmold Remove the retention lock from the bowl of your ear Remove the hearing aid from behind your ear Grasp the receiver with your thumb and forefinger Gently pull out of your ear canal Do not pull with the hearing aid case as this may damage the ...

Page 12: ...ernative earmold materials are available contact your hearing professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician Power On Off To turn ON Insert a battery and completely close the battery door Your hearing aid has a power on delay which may require a few seconds You may hear a tone indicating that your hearin...

Page 13: ...ng you activate press the button Your hearing aid is capable of having one function assigned to a short press press and release and one function assigned to a long press press and hold The options selected on the next page indicate how your particular user controls are configured Tap Gesture Your hearing aid may support an additional user control This control can be configured by your hearing prof...

Page 14: ...Home determined by your hearing professional If sounds are generally too loud or too soft please contact your hearing professional for advice and adjustment Rocker Switch Volume Control If your rocker switch is configured to control volume pressing the top part of the switch increases the volume while pressing the lower portion of the switch decreases volume Sprinkler Volume Control If your user c...

Page 15: ...sional may enable audible indicators which highlight the current volume position Memory Change Your hearing professional may create multiple memories within your hearing aid These additional Volume Level Tone Volume Max 5 Beeps Volume Step s Short Tone Volume Home Power on volume level 3 Beeps Volume Step s Short Tone Volume Min Single Beep My hearing aid is configured with the following control P...

Page 16: ...icator defaults to a voice identifying which memory your hearing aid is in Mute If your hearing aid is configured with mute functionality a long press and hold of the user control will mute your hearing aid If enabled by your hearing professional you may hear an indicator prior to the hearing aid muting To unmute your hearing aid press the button again and audio will be restored Multiflex Tinnitus...

Page 17: ... Settings Your hearing aid has directional microphones to help improve speech understanding in noisy situations Ask your hearing professional about your particular directional settings Telephone Use Some hearing aids can be customized with features to help you effectively communicate on the telephone Ask your hearing professional about your telephone solution My hearing aids have the following tel...

Page 18: ...ssary to move the telephone receiver slightly to find the best reception Once the telephone is removed from the ear the hearing aid will switch back to the last used memory NOTE Consult with your hearing professional if your hearing aid does not switch to the telephone memory automatically if it is enabled Manual Telephone Memory Manual access allows you to switch the hearing aids into a telephone...

Page 19: ...etting to reduce background sounds Your hearing professional can provide instructions and techniques for your specific needs Ear to Ear Phone Streaming The telephone memory in your hearing aid may be equipped with an ear to ear phone streaming option When you enter your telephone memory the audio from your telephone will be streamed from the phone ear s hearing aid to the opposite ear s hearing ai...

Page 20: ... between the hearing aid and the transmitter This control adjusts the level of sound coming from the transmitter Press and release the button until the desired level is reached Each press and release changes the balance level one increment NOTE Balance Control is only applicable for BiCROS memories CROS Streaming Your hearing system is equipped with a CROS transmitter When you enter a memory with ...

Page 21: ...gured as a sprinkler stimulus control each time you activate the user control the stimulus level in your hearing aid changes Sprinkler stimulus control is configured by default to automatically decrease in level before it increases To make the stimulus level louder activate the user control Repeat this motion until you are at the minimum setting The next time you activate the user control the leve...

Page 22: ...ges in a specific direction either up or down For example a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing aid Some user controls can be set for the right hearing aid to increase stimulus level and the left hearing aid to decrease stimulus level Rocker Switch Tinnitus Stimulus Control If your rocker switch is conf...

Page 23: ...cted a text message will be initiated by the Thrive app on your smartphone An SMS text message will be sent to a maximum of three predefined contacts notifying them of the detected fall event The SMS text message will contain a link from which each contact can confirm receipt of the message and view a map indicating your location WARNING Auto Alert may not detect 100 percent of falls Manual Alert ...

Page 24: ... from your hearing aid s press the user control on either hearing aid Fall Alert messages can be cancelled within the 60 or 90 second preselected cancellation time following alert initiation It may take up to 20 seconds for a fall alert to be automatically initiated Contacts You can identify up to three contacts to whom you would like alert text messages sent You must enter the name and smartphone...

Page 25: ... Alert may not detect a fall if The Sensitivity setting is not appropriate for the user The fall is very slow or you slide down gradually You get up and begin walking immediately after a fall As a reminder you can initiate a Manual Alert if Auto Alert does not detect a fall Manual Alert must be configured by your hearing professional before it can be used WARNING Auto Alert may initiate false aler...

Page 26: ...play through your hearing aid s when There has been a communication failure during the transmission of an alert text message There has been a communication failure during the cancellation of an alert text message WARNING To reduce Fall Alert communication failures Your hearing aid s need to be powered on paired and connected with your smartphone using Bluetooth The mobile device must be powered on...

Page 27: ...e to On 2 Locate then tap the Settings icon on your iOS device 3 Within the Settings menu go to General Accessibility MFi Hearing Devices 4 While the iOS device searches for the hearing aids open and close the battery door on your hearing aids This puts the hearing aids in pairing mode You will see your hearing aid name e g Chris Hearing Aids when the iOS device first discovers your hearing aids I...

Page 28: ...emote microphone Select Start Live Listen to stream the iOS device microphone input directly into your hearing aid Point the iOS device microphone toward the audio source To minimize background noise and provide the best signal place the iOS device as close to the source as possible Right Volume Left Volume allows you to increase and decrease volume for each hearing aid individually Turn off Adjus...

Page 29: ...audio and media audio is routed from your smartphone to your hearing aids Pairing Your Hearing Aid with an Android Device To adjust your hearing aid with your Android device you must pair the two together so they can communicate Please follow the instructions to pair your device and your hearing aid 1 Locate then tap the Settings icon on your device 2 Select Bluetooth 3 In this screen if Bluetooth...

Page 30: ... g Michelle H As when the device first discovers the hearing aids If your name does not appear in the Devices list within 5 7 seconds tap Accessibility in the upper left corner then tap Hearing Devices 5 Tap the hearing aid name to connect each hearing aid to the device 6 Pairing is complete ...

Page 31: ...ng aids Available functionality includes Ability to adjust your hearing aids using a remote control Ability to transmit television audio directly to your hearing aids Ability to transmit remote microphone audio directly to your hearing aids Consult with your hearing professional to determine which accessories may be best for you ...

Page 32: ...formation on additional maintenance procedures for your hearing aid if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow these instructions 1 Insert empty end of the application stick into used wax guard in h...

Page 33: ...Hearing Aid Care 33 1 2 3 4 ...

Page 34: ...mperatures Where you can easily find them Safely out of reach from children and pets Service and Repair If for any reason your hearing aid does not operate properly do NOT attempt to fix it yourself Not only are you likely to violate any applicable warranties or insurance you could easily cause further damage Should your hearing aid fail or perform poorly check the guide on the next page for possi...

Page 35: ...e and receiver with brush Inconsistent Performance Low battery Replace battery Blocked earmold earbud Clean or replace wax guard as needed Unclear Distorted Performance Low battery Replace battery Blocked earmold earbud Clean or replace wax guard as needed Hearing aid needs repair maintenance Contact your hearing professional Dead Low battery Replace battery Blocked earmold earbud Clean or replace...

Page 36: ...d add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that peopl...

Page 37: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Page 38: ...the risk of disturbance Your hearing aids should not be worn during an MRI procedure or in a hyperbaric chamber Your hearing aids are classified as a Type B applied part under the IEC 60601 1 medical device standard Your hearing aids are not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories Your hearing aids should be stored wit...

Page 39: ...e following additional information is provided in compliance with U S Food and Drug Administration FDA regulations WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation ...

Page 40: ...aring aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its us...

Page 41: ...earing disorders The fitting of the Multiflex Tinnitus Technology must be done by a hearing professional participating in a Tinnitus Management Program INSTRUMENT DESCRIPTION Multiflex Tinnitus Technology is a software function that generates sound which is programmed into a hearing aid The hearing aid may be used in one of three modes of operation as a hearing aid as a tinnitus treatment instrume...

Page 42: ...t onset within the previous 90 days For the Patient A tinnitus therapy instrument is an electronic instrument intended to generate noise of sufficient intensity and bandwidth to treat ringing in the ears It can also be used as an aid in hearing external sounds and speech Multiflex Tinnitus Technology is a tool to generate sounds It is recommended that this tool be used with appropriate counseling ...

Page 43: ...es or heart palpitations you should immediately discontinue use of the instrument and seek a consultation with a medical audiology or other hearing professional As with any instrument misuse of the tinnitus therapy instrument could present some potentially harmful effects Care should be taken to prevent the unauthorized use and to keep the instrument out of the reach of children and pets CAUTION I...

Page 44: ...en 80 MHz and 2 7 GHz as well as higher field levels from communication devices as stated in Table 9 of IEC 60601 1 2 Immunity to power frequency magnetic fields at a field level of 30 A m Immunity to ESD levels of 8 kV conducted discharge and 15 kV air discharge WIRELESS NOTICES FCC NOTICE This device complies with part 15 of the FCC rules and with ISED Canada license exempt RSS standards Operati...

Page 45: ...nt must be handled according to local regulations Consult Operations Manual Starkey Hearing Technologies 6700 Washington Ave South Eden Prairie MN 55344 USA Wm F Austin House Bramhall Technology Park Pepper Road Hazel Grove Stockport SK7 5BX United Kingdom ...

Page 46: ...Notes ...

Page 47: ...Notes ...

Page 48: ... developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad iPod touch and App Store are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of Apple Inc Google Play and Android are trademarks of Google Inc All tra...