24 | Fall Alert
be sent to a maximum of three predefined contacts,
notifying them of the alert. The SMS text message will
contain a link from which each contact can confirm
receipt of the message and view a map, indicating
your location.
Alert Cancellation
An Auto Alert or Manual Alert can be cancelled from
either your hearing aid(s) or your smartphone. To
cancel an SMS alert text message from your hearing
aid(s), press the user control on either hearing aid. Fall
Alert messages can be cancelled within the 60 or 90
second preselected cancellation time following alert
initiation. It may take up to 20 seconds for a fall alert
to be automatically initiated.
Contacts
You can identify up to three contacts to whom you
would like alert text messages sent. You must enter
the name and smartphone number for each contact
into the Thrive app on your smartphone. Each of your
contacts will receive an SMS text message prompting
them to confirm participation in your Fall Alert system.