19
18
Limited Warranty
Limited Warranty
LIMITED WARRANTY:
This Limited Warranty provided by Starkey Laboratories, Inc. (“Starkey”), to you, the original purchaser of a Starkey hearing
instrument, covers your new hearing instrument when sold by a hearing professional authorized by Starkey. The duration of this
Limited Warranty begins when you first take delivery of your hearing instrument from an authorized hearing professional and ends
twelve (12) months later (“warranty period”).
LIMITATION ON DURATION OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND/
OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
There is no warranty of any nature made by Starkey beyond this Limited Warranty. No person has authority to enlarge, amend, or
modify this Limited Warranty. Starkey is not responsible for any undertaking, representation, or warranty (written, express, or implied)
made by any hearing professional or other person beyond those expressly set forth in this Limited Warranty.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
WHAT THIS LIMITED WARRANTY COVERS:
This Limited Warranty covers only a “defect” in the workmanship performed and/or materials used to manufacture your hearing
instrument. “Defect” means the failure of the workmanship performed and/or materials used to conform the hearing instrument to
Starkey’s design and manufacturing specifications and tolerances.
Your hearing professional may have issued a warranty or service plan that goes beyond the provisions of this Limited Warranty.
Please contact him or her for further information.
Starkey will either replace the hearing instrument or repair any covered defect in your hearing instrument, provided that you deliver
your hearing instrument to one of Starkey’s authorized hearing professionals and notify the hearing professional of the defect during
the warranty period and within thirty (30) days of discovering the defect. There will be no cost to you for Starkey’s repair or
replacement of the instrument itself, but the hearing professional may charge a fee for services he or she provides. Performance of
warranty repairs on your hearing instrument shall not extend the duration of the warranty period. Any repairs performed on your
hearing instrument after the warranty period has expired shall be considered “good will” repairs, which shall not alter the terms of this
Limited Warranty.
HOW TO OBTAIN WARRANTY SERVICE:
Deliver your hearing instrument (at your expense) to the Starkey authorized hearing professional from whom you purchased it. If that
professional is unavailable, visit www.starkey.com or call the toll-free telephone number on the back of the Operations Manual to
locate another authorized Starkey hearing professional.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
Batteries, earmolds, accessories, or damage to your hearing instrument caused by misuse or neglect, accident, unauthorized alteration, or
failure to provide reasonable and necessary maintenance and cleaning.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES:
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM STARKEY ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING
FROM ANY DEFECT IN THE HEARING INSTRUMENT, INCLUDING BY WAY OF EXAMPLE ONLY, EXPENSES TO DELIVER THE HEARING
INSTRUMENT TO AN AUTHORIZED HEARING PROFESSIONAL, HOTEL ROOMS, OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER OF
CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE
ESSENTIAL PURPOSE OF ANY REMEDY OF THIS LIMITED WARRANTY.
Some States do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusions may not apply to you.
YOUR LEGAL REMEDIES:
THIS LIMITED WARRANTY DOES NOT “EXTEND TO FUTURE PERFORMANCE.” ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY
IMPLIED WARRANTIES MAY AND SHALL NOT BE COMMENCED MORE THAN 90 DAYS AFTER THE EXPIRATION OF THE WARRANTY PERIOD.
THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING. UNDER NO CIRCUMSTANCES SHALL
STARKEY BE OBLIGATED TO REFUND ALL OR ANY PART OF THE PURCHASE PRICE OF THE HEARING INSTRUMENT. Some States do not
allow the reduction in the limitation period, so the above reduction in the limitation period may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from State to State.
This warranty is valid only in the United States.
Starkey World Headquarters
6700 Washington Avenue South
Eden Prairie, MN 55344
Wm. F. Austin House, Bramhall Technology Park
Pepper Road, Hazel Grove, Stockport SK7 5BX
United Kingdom
www.starkey.com
