Starkey BTE Behind-The-Ear, Operation Manual

Page 1: ...BTE O p e r at i o n s M a n u a l Behind The Ear ...

Page 2: ...7 Earmold Insertion and Removal 12 Open Earmold Insertion and Removal 13 On Off and Volume Control 15 Multimemory Settings 18 Directional Microphones 21 Using the Telephone 23 Direct Audio Input 27 Feedback 29 Handling and Care 30 Troubleshooting Guide 37 Communication Strategies 38 Notes 42 FDA Information 44 ...

Page 3: ... hearing professional is trained and willing to help Your new hearing instruments are customized to your hearing loss and lifestyle Your hearing professional can make changes to the instruments to match your needs They will make note of these changes in this manual Look for boxes like the one below where your hearing professional can make note of the customized settings for your instruments ...

Page 4: ... the features specific to your hearing instruments Your hearing instrument style is BTE with custom earmold page 12 BTE with open fit earbud page 13 BTE with open custom earmold page 13 Your hearing instrument features include Multimemory settings Automatic telephone response Automatic telecoil Telecoil Directional microphones About your hearing Instruments ...

Page 5: ...ls that operate the instrument a volume control and a multimemory button It is important that you are familiar with the control locations and functions on your instrument About your Hearing Instruments BTE with Custom Earmold ...

Page 6: ... Features and Controls Earhook Directional Microphone Sound Inlet Volume Control Multimemory Button Battery Compartment with On Off Control ...

Page 7: ...This method of fitting uses one of two different ear configurations a soft earbud or an open custom earmold Your hearing instrument is configured for an open fitting Open Fittings BTE Open Fitting with Earbud BTE Open Fitting with open Custom earmold ...

Page 8: ...y compartment Left and right hearing instruments may be identified by the optional side indicator in the slot on the battery compartment Identification Red is for right ear blue is for left ear Year Made 00 000000 Serial Number Manufacturer s Name Model Name Left Right Indicator Battery Compartment Direct Audio Input Contact ...

Page 9: ...ment Because of their size it s a good idea to change and replace batteries at a table or desk to reduce the risk of dropping the instrument or battery To insert or replace the battery open the battery compartment by placing your fingernail under the edge of the swing out door and gently pull away from the instrument Do not open the battery door too far or damage is likely to occur Batteries ...

Page 10: ...oor Place the new battery in the compartment with the plus sign facing up Close the battery compartment by swinging the door until it snaps shut NEVER FORCE THE DOOR SHUT This could result in serious damage If the door will not close easily check that the battery is placed properly in the compartment and is not upside down Batteries ...

Page 11: ...d on your hearing instruments will beep four times going from a high to low pitch when the battery s voltage is low Replace the battery when you hear these tones When the battery is too weak to power the hearing instrument you will hear a tone for two seconds and the instrument will shut down Replace the battery when this happens The low battery indicator is turned on Batteries ...

Page 12: ... compartment The lock switch is located on the bottom of the battery door Locking the battery compartment is not necessary for normal operation To lock the door use an appropriate tool to slide the recessed switch to the left until it clicks and the colored mark is visible Batteries ...

Page 13: ... keep them out of the reach of children and pets Always check your medication before ingesting batteries have been mistaken for pills Never put batteries in your mouth for any reason as they can easily be unintentionally swallowed Dispose of used batteries immediately using the proper waste or recycling receptacle m WARNING HEARING INSTRUMENT BATTERIES ARE DANGEROUS IF SWALLOWED National Button Ba...

Page 14: ...nsert the canal tip into your ear canal Then gently press the earmold into place with your finger Carefully place the instrument over the top of the ear until it rests securely in place To remove take the instrument from behind your ear and gently pull the earmold outward Pulling down on the earlobe may help loosen the earmold as it is removed Your hearing instrument is connected to a custom earmo...

Page 15: ... grab handle outside of the earbud or open custom earmold where the retention lock meets the tubing Gently insert the tip into your canal Carefully place the instrument over the top of your ear until it rests securely in place Open Earmold insertion and Removal Your hearing instrument is connected to an open earbud or open custom earmold ...

Page 16: ...ar Use your fingertip to push the lock into a secure position in the bowl of your ear To remove the earbud or open custom earmold perform the insertion steps in reverse order Be sure you are holding the thick grab handle where it connects to the retention lock as you gently pull the earmold outward Open Earmold insertion and Removal ...

Page 17: ... power on delay means that your instruments will take several seconds to power up once they have been turned on This feature allows you to get the hearing instruments in your ear before they start to amplify sound To turn the instrument off partially open the battery compartment door until you feel it click On off and volume control Your hearing instruments have been programmed with a power on del...

Page 18: ...e control enables you to adjust the amount of amplification provided by the instrument You may wish to change volume levels as you encounter different listening situations To change the volume use your fingertip to rotate the vertical volume control Your hearing instruments may be programmed to beep when you reach the correct setting Your normal volume control setting is _____ On off and volume co...

Page 19: ...et at 4 the volume is at the maximum level To make sounds softer rotate the control downward The softest level is set at 1 A non removable protective cover may be placed over the volume control to prevent inadvertent adjustment Your hearing professional can provide further instruction regarding volume adjustment with the cover On off and volume control ...

Page 20: ... select a different setting for your current listening environment for example when you are using the telephone or sitting in a noisy restaurant When first turned on your instruments are most likely programmed for normal listening environments The additional settings are accessed by pressing the button on the hearing instrument Multimemory settings ...

Page 21: ...ment will beep twice for memory 2 or provide a unique set of tones for a phone memory Your hearing professional will work with you to set the memories to your preference With your hearing professional use the table below to write in the memory settings for your instruments Memory No Environment Listening Situation Beep Indicator 1 2 3 4 Multimemory settings ...

Page 22: ...22 Special Instructions Multimemory settings ...

Page 23: ...x below When the directional microphones are automatically activated or activated by pushing the multimemory push button sounds that are in front of you will become more audible while sounds from the sides and behind you will be reduced Directional Microphones Your directional microphones are activated automatically Your directional microphones are activated by pushing the multimemory push button ...

Page 24: ...hen your instruments are in the directional mode it is especially important that you face people you are listening to and keep them in your direct line of sight Special Instructions Directional Microphones ...

Page 25: ... Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone To use place the telephone Using the Telephone Your hearing instruments have the following telephone setting s Automatic telephone response Automatic telecoil Telecoil The memory position is _____________ A beep or indicator tone is enabled on your instruments to signal...

Page 26: ...ompatible phone but your automatic telephone response or automatic telecoil does not switch to the telephone setting automatically your hearing professional can provide you with a small magnet to place on your telephone receiver This magnet will help activate your automatic telephone option Telecoil and Manual Switching Hearing instruments with a manual telecoil allow you to switch the devices to ...

Page 27: ...27 Special Instructions Using the Telephone ...

Page 28: ...h compatible mobile phones and devices through the ELI Bluetooth module Connected to your instrument through the direct audio input DAI boot see page 27 ELI provides hands free communication with Bluetooth devices up to 30 feet away Its single button lets you answer and disconnect calls without touching your mobile phone Ask your hearing professional about ELI and other telephone solutions Using t...

Page 29: ...t your instrument to another electronic sound source such as a wireless FM system or audio and video equipment To use the DAI slide the DAI boot onto the bottom of the BTE until it clicks into place The DAI s gain control should be turned fully counterclockwise Direct Audio Input ...

Page 30: ...is attached the instrument s telephone coil memory is available via the multimemory control To remove the module hold the BTE and DAI module push from the underside of the boot and gently snap the two apart Direct Audio Input ...

Page 31: ...o the instrument s microphone Your new instruments use the most advanced digital technology available with a unique feedback suppression program If feedback occurs after the instrument has been inserted correctly and the volume set to a comfortable level contact your hearing professional Feedback ...

Page 32: ...nce Proper care and maintenance go a long way toward ensuring trouble free performance Do your best to keep the hearing instruments clean at all times Handling the hearing instruments with clean hands is a good starting point Follow the instructions for cleaning your type of earmold Handling and Care Your hearing instrument style is BTE with custom earmold BTE with open fit earbud BTE with open cu...

Page 33: ...er to clean the earmold Be certain that the instrument is detached and far away from any moisture before washing the earmold Open Earbud or Open Custom Earmold Cleaning and Care An extensive cleaning for an open fit consists of removing the tubing and or earbud Note Replace the earbuds and tubing every 6 8 weeks or as advised by your hearing professional Handling and Care ...

Page 34: ...ng by the thicker area where the retention lock joins the tubing gently pull the earbud or open custom earmold off the tube Use the wax reamer to remove wax and debris from the inside of the tubing Once the tubing is disconnected from the BTE thread the wax line end into the nose cone Push the line through the entire tubing length Remove Handling and Care ...

Page 35: ...on a desk or table This will keep the instrument from a damaging fall to a hard surface if dropped Never use water solvents cleaning fluids or oil to clean your instruments Be careful not to insert the cleaning tools into the inside of the hearing aid and never take your hearing instruments apart Handling and Care ...

Page 36: ... off and open the battery compartment door Do not wear your hearing instruments while using hair spray spray paint or any other sticky sprays that can clog the microphone Store your instruments where you can easily find them but safely out of reach of pets and children Hearing instruments can attract curious pets resulting in possible damage or being chewed beyond repair Handling and Care W W ...

Page 37: ...e with clothing pockets before they are washed Should your hearing instruments get wet dispose of the battery and set the instrument on a towel in a safe place leaving the battery compartment door open to promote air drying overnight Never try to dry out hearing instruments by putting them in a microwave or oven or using a blow dryer Ask your hearing professional for information on a dry aid kit H...

Page 38: ...rom the earmold on a particularly sensitive area and may easily be corrected through trimming and polishing by your hearing professional If for any reason an instrument fails do not attempt to fix it yourself This will likely violate any applicable warranties Should your instruments fail or perform unsatisfactorily first check the troubleshooting guide on page 37 If problems persist contact your h...

Page 39: ... Clean the devices see page 30 When was your hearing last checked Contact your hearing professional Intermittent Moisture Follow instructions on page 33 Defective Device Contact your hearing professional Automatic Telephone Response or Automatic Telecoil not Switching Telephone does not have a strong enough signal to activate the switching See your hearing professional for magnet Troubleshooting G...

Page 40: ... with your hearing loss you might not have noticed this background noise Remember that it may take awhile to get used to hearing sounds louder than before As with anything new it will take time and patience as you adapt to this new way of hearing Hearing is only part of how we exchange thoughts ideas and feelings Reading lips facial expressions and gestures can enhance the learning process and sup...

Page 41: ...oom Minimizing distractions For example doing dishes at the sink and trying to have a conversation is difficult even for those with normal hearing Moving closer to the speaker and within sight Trying different locations in a room that has poor acoustics Communication Strategies W ...

Page 42: ...lly treat hearing problems as an individual matter something that can be dealt with by themselves Remember that communication involves more than just one person The continued understanding and support of family and friends are crucial as you pursue improved hearing Your friends and family can help by Being sure they have your full attention before beginning to speak Looking at you or sitting face ...

Page 43: ...ake understanding more difficult Rephrasing rather than repeating the same words over as you may find it easier to understand different words Minimizing distractions by not speaking with a full mouth covering their mouth or with distractions such as a television or radio Communication Strategies W ...

Page 44: ...44 Notes ...

Page 45: ...45 Notes ...

Page 46: ...f sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 13...

Page 47: ...ty of a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully ...

Page 48: ...79458 000 5 07 All rights reserved BKLT9458 03 EE ST rev D 0086 ...