Starkey Inspire X, Advanced Fitting Solutions

Page 1: ...Advanced Fitting Solutions ...

Page 2: ... 2019 Starkey Hearing Technologies All Rights Reserved 10 19 CARD3698 00 EE SG ...

Page 3: ...is hearing aids More often than not he is still trying to put them in after they have powered on resulting in some short term feedback You also determine he would feel reassured to hear the Power On sound that he keeps missing What can you do in the Inspire X software to help ...

Page 4: ...increase the Power On Delay from Short to Long Ensure the Power On Sound Indicator is Audible Go to the Indicators screen Select Power On Sound and demo it through the hearing aids by clicking on the hearing aid icon Use the and buttons to adjust the level of the indicator as needed ...

Page 5: ...ring AI 2400 hearing aids He would like a convenient way to start stop streaming from his TV accessory and adjust the streaming volume when he doesn t have his smartphone handy What can you do in the Inspire X software to help ...

Page 6: ...r configuring the right user controls for hearing aid adjustments and the left user controls for streaming adjustments or vice versa Add a Remote Accessory Go to the Accessories screen Choose Accessory Start Stop for the Remote Favorite Button Configuration After pairing the Remote with the AI hearing aids pushing and holding the volume buttons on the Remote will adjust streaming volume A short pr...

Page 7: ...t who is an avid golfer so you gave him an Outdoors memory You would like to personalize his indicator so he hears something more meaningful as he cycles through his memories What can you do in the Inspire X software to help ...

Page 8: ...ge the Speech Indicator to Golf Go to the Indicators screen Select Memory Home Use the drop down box adjacent to the Outdoors memory and select Golf The patient will now hear Golf when he cycles through his memories ...

Page 9: ...d then set the overall response to a softer level before she leaves the office to ensure she is comfortable wearing her new hearing aids 1 What tool will allow you to set the hearing aids to a softer level initially and gradually increase the gain to target over time 2 How do you use this feature with real ear measures ...

Page 10: ...feature is enabled 2 Using the Feature with Real Ear Measures Set the Experience Level to 3 Experienced Make fine tuning adjustments as needed After you are finished enable the Automatic Experience Manager using the checkboxes on the Experience Manager screen Select the total time duration for achieving the target response from the drop down menu The real ear adjustments you made will be accounted...

Page 11: ...e hearing loss has been fit with AI hearing aids and AP earmolds He is hearing well but reports that sometimes things are eerily quiet especially when he s home alone What adjustment in the Inspire X software will help this issue ...

Page 12: ...uiet Setting Go to the Sound Manager screen Decrease the level of the Quiet Expansion setting in one or more environments to reduce the amount of noise adaptation occurring for soft sounds that fall below the WDRC kneepoint ...

Page 13: ...sue A patient reports that streamed phone calls from her smartphone are too soft and that she hears too much background noise during calls What can you do in the Inspire X software to remedy these issues ...

Page 14: ...t screen Select the Stream Boost memory Increase overall gain Reduce Background Noise During Calls Go to the Accessories screen Change the Hearing Aid Mic While Streaming setting under Streaming Accessories to Mic Reduced or Mic Off The hearing aid mic while streaming settings may also be adjusted in the Thrive Hearing Control app by going to Settings Device Settings Auto Streaming ...

Page 15: ...mory most of the time reports hearing additional beeps when the microwave oven turns off and sometimes hears the open door chime in the car for a few seconds after the door is closed What can you do in the Inspire X software to address this ...

Page 16: ...olution Adjust the Feedback Canceller to Address Entrainment Go to the Feedback Canceller screen Select the Normal memory Use the dropdown menu to change feedback sensitivity to Adaptive Low Sensitivity ...

Page 17: ...Issue Your patient is a mechanic and reports that he is having difficulty hearing the differences in engine sounds when he is working How can you use the Inspire X software to help him ...

Page 18: ...adaptation Off in the new memory Also consider turning the Directionality mode to Omni to capture all sound angles equivalently Go to the Indicators screen Select Memory Home Change the name of this new memory to Work using the drop down menu A custom memory may also be created using the Thrive Hearing Control app by going to Navigation Customize ...

Page 19: ...e Your patient has four memories and several user controls enabled in her hearing aids She mentions that she cannot remember all of the different settings How can you use the Inspire X software to help her ...

Page 20: ...g aid settings To view the guide Click on the printer icon on the top menu bar Select Device Guide Select Print Preview NOTE The Device Guide can also be accessed by clicking on the word Print on the User Control screen or the Print button on the Fitting Summary screen ...

Page 21: ...d Volume and the left to manage streamed signals Accessory Volume and Accessory Start Stop She mentions that it is easy to remember to go to the right user control to adjust hearing aid volume but the Maximum Home and Minimum hearing aid volume indicators are confusing because they re all the same What can you do in the Inspire X software to help her ...

Page 22: ... them Distinguishable Go to the Indicators screen Select Hearing Aid Volume Change the Max Stimulus to a higher frequency than what is being used for the Home Stimulus Change the Min Stimulus to a lower frequency than what is being used for the Home Stimulus ...

Page 23: ...Issue You have a patient whose native language is German What are some helpful tools in the Inspire X software ...

Page 24: ...pire X prior to loading it Print the Device Guide in German Select the printer icon at the top of Inspire X and choose Device Guide Use the Print Language drop down menu to choose German NOTE The Device Guide can also be accessed by clicking on the word Print on the User Control screen or the Print button on the Fitting Summary screen The Translate feature in the Thrive Hearing Control app can be ...

Page 25: ...enjoys his TV streamer and AI 2400 hearing aids immensely However when he is sitting and watching TV with his wife he has a hard time hearing her voice What can you do in the Inspire X software to help him hear her better ...

Page 26: ...at the hearing aid microphone gain is not reduced while he is using his TV streamer NOTE Any changes to the Hearing Aid Mic While Streaming settings in Inspire X will impact all streamed signals including phone calls The hearing aid mic while streaming settings can be adjusted independently for Phone Calls and Media Audio in the Thrive Hearing Control App by going to Settings Device Settings Auto ...

Page 27: ...and reports that her right AI hearing aid seems weak in comparison to the left hearing aid What tool in the Inspire X software can you use to determine if there is an issue and help you decide if the hearing aid needs to be sent in for repair ...

Page 28: ...d before changing the receiver If the microphone fails try vacuuming out or brushing away debris from the microphone ports before changing the microphone cover If the circuit fails send the hearing aids in for repair NOTE The ability to run the Self Check test is dependent upon the baseline being established within the Inspire X software at an earlier fitting session The patient can also run Self ...

Page 29: ...Issue A patient wearing AI hearing aids keeps forgetting to turn them off when she s not wearing them Is there something that can be done in the Inspire X software to help preserve battery life ...

Page 30: ...f feature Go to the Fitting Summary screen Turn on the Auto On Off feature under the Status section The Auto On Off feature can also be turned on within the Thrive Hearing Control app by going to Settings Device Settings Auto On Off ...

Page 31: ...m memory for his favorite coffee shop He would like it included in rotation when he changes his hearing aid memories using the Rocker Switch on his hearing aids What do you need to do in the Inspire X software to make this possible ...

Page 32: ...tion Go to the Memories screen Select Additional Configuration Options Check the box adjacent to Include Custom memory in rotation When enabled the last used custom memory will be available when cycling through the hearing aid memories via the user control ...

Page 33: ...revious hearing aid wearer you ve connected his hearing aids to his smartphone and instructed him how to make and answer phone calls He would like more bass in the streamed signal What can you do to accommodate this preference in the Inspire X software ...

Page 34: ...nsider increasing MPO using the Output control OR Go to the Fine Tuning screen Select the Stream Boost memory Highlight the low frequency channels by clicking and dragging the mouse Use the up arrow to increase gain for all low frequency inputs Consider increasing MPO for the low frequency channels as well NOTE Each mouse click equates to a 2 dB change ...

Page 35: ...es using the Inspire X software to fit his needs and lifestyle Gain is set softer than the target response and the patient is reporting some difficulty with conversational speech You decide you want to adjust gain to target but you don t want to reset the other features back to default settings How do you do that in the Inspire X software ...

Page 36: ...the QuickFit or Fine Tuning screen Click on Best Fit in the center of the screen Choose Target Match Current Memory or Target Match All Memories This will reset the response curves back to target without changing any feature settings ...

Page 37: ...hone has her 4th memory environment configured as Autophone Left Sends Signal to Right When on a call she wants to be able to hear people and sounds around her as well as the person on the phone What can you do in the Inspire X software to help ...

Page 38: ... the Memories screen Select Configure Phone Options Use the drop down box under Memory 4 and select one of the Mic On options that meets the patient s needs preference NOTE The dB values indicate how much the hearing aid microphone signal will be attenuated ...

Page 39: ...s in for a follow up visit and reports an issue with her Restaurant memory She tells you she can hear people at other tables better than the people she is sitting with What can you do in the Inspire X software to help her ...

Page 40: ... by going to Navigation Customize If more help is needed adjust gain and or compression Go to the Fine Tuning screen and select the Restaurant memory Select CR in the bottom right corner of the screen Select Soft input and decrease gain slightly so speech from farther away the other tables is less amplified This will also help reduce the amount of compression applied to soft moderate input levels ...

Page 41: ...earing aid adjustments memory volume He is back for follow up and reports that he is pleased with the sound quality of his hearing aids and the way the Normal memory adapts to different environments with one exception music doesn t sound as good as he would like it to when he listens to the radio or plays a CD What can you do in the Inspire X software to improve the sound quality of music ...

Page 42: ...emory Go to the QuickFit screen Add a dedicated Music memory using the memory drop down menu This memory uses a fitting rationale specific to music and a different compression architecture to address the unique needs of music signals ...

Page 43: ...ta Log indicates she is only wearing her hearing aids 3 hours per day You counsel her on the importance of wearing the hearing aids more often and she agrees to do so You d like to reset the Data Log to have a fresh start How do you do that in the Inspire X software ...

Page 44: ...ata Log Select the Data Log screen Use the Reset Data Log button on the top left corner of the screen TIP Reset the Data Log after each follow up visit to acquire new data based on the hearing aid adjustments that are made ...

Page 45: ...ing well in virtually all situations with the exception of hearing his wife who is very soft spoken She is frustrated that he misses a lot of what she says What can you do in the Inspire X software to confirm that the hearing aids are working properly and help him hear her better ...

Page 46: ... measurement appears click the pause button and compare the recordings The bottom trace in each measurement shows the unaided response input and the top trace shows the aided response gain NOTE Ambient noise can impact the measurements If at least one aided response falls between the soft and loud targets and or the amount of gain applied in the two measurements is similar the hearing aids are wor...

Page 47: ...Issue It would be a time saver if there was a way to make fine tuning adjustments to all memories using one memory How can you do that in the Inspire X software ...

Page 48: ...ot see the icon enable the feature under Preferences General Click the icon to enable disable the feature When the icon is blue changes to Memory 1 will apply to all memories displaying the link icon When the icon is gray adjustments to Memory 1 will not apply to the other memories NOTE Adjustments to Memories 2 4 are always independent and will not be applied to any other memory when using One Wa...

Page 49: ...plains that her hearing aids are still not loud enough You are considering sending the receivers back and ordering more powerful receivers woofers but they may not fit her ears very well because they are bigger What can you do in the Inspire X software to address this issue ...

Page 50: ...Solution Try a Linear Fitting Formula Start with NAL R Progress to another linear formula if needed ...