What this Limited Warranty Covers
This Limited Warranty covers only a “defect” in the
workmanship performed and/or materials used to
manufacture your hearing aid.
“Defect” means the failure of the workmanship performed
and/or materials used to conform the hearing aid to Starkey’s
design and manufacturing specifications and tolerances.
Your hearing professional may have issued a warranty or
service plan that goes beyond the provisions of this Limited
Warranty. Please contact him or her for further information.
Starkey will either replace the hearing aid or repair any
covered defect in your hearing aid, provided that you
deliver your hearing aid to one of Starkey’s authorized
hearing professionals and notify the hearing professional of
the defect during the warranty period and within thirty (30)
days of discovering the defect. There will be no cost to you
for Starkey’s repair or replacement of the aid itself, but the
hearing professional may charge a fee for services he or she
provides. Performance of warranty repairs on your hearing
aid shall not extend the duration of the warranty period.
Any repairs performed on your hearing aid after the warranty
period has expired shall be considered “good will” repairs,
which shall not alter the terms of this Limited Warranty.
How to Obtain Warranty Service
Deliver your hearing aid (at your expense) to the Starkey
authorized hearing professional from whom you purchased
it. If that professional is unavailable, visit www.starkey.com
or call the toll-free telephone number on the back of the
Operations Manual to locate another authorized Starkey
hearing professional.
What this Limited Warranty Does Not Cover
Earmolds, accessories, or damage to your hearing aid caused
by misuse or neglect, accident, unauthorized alteration, or
failure to provide reasonable and necessary maintenance
and cleaning.
Disclaimer of Consequential and Incidental
Damages
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER
FROM STARKEY ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM ANY DEFECT IN THE HEARING
AID, INCLUDING BY WAY OF EXAMPLE ONLY, EXPENSES TO
DELIVER THE HEARING AID TO AN AUTHORIZED HEARING
PROFESSIONAL, HOTEL ROOMS, OR LOST WAGES. THIS
EXCLUSION AND DISCLAIMER OF CONSEQUENTIAL AND
INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT
OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL
PURPOSE OF ANY REMEDY OF THIS LIMITED WARRANTY.
Some states do not allow the exclusion or limitation
of consequential or incidental damages, so the above
exclusions may not apply to you.
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