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Download the Thrive 

Hearing Control App for 

Apple Devices

The Thrive

 Hearing Control app makes it easy 

to control and adjust your hearing aids with your 
compatible Apple device. Downloading the app is easy; 
follow the step-by-step instructions below.

Step One:

 On a compatible Apple 

device, go into the “App Store.”

Step Two:

 In the search box at the 

top of the App Store, search for 
“Thrive Hearing Control.”

Step Three:

 Tap “FREE” to download 

the app to your device.

Step Four:

 Once the app has installed, 

open the Thrive Hearing Control app 
from your home screen.

Connecting Your Hearing Aids 

to Your Android Device 

Follow the instructions below to connect your hearing aids 
to your Android

 smartphone. If your hearing aids ever 

lose connection to your device, follow the instructions 
below to reconnect. 

1.  Locate, then tap the 

Settings icon

 on your device. 

2.  Select 

Bluetooth

. In this screen, if Bluetooth 

appears Off, change the settings to 

On

.

3.  While the Android device searches for your 

hearing aids, open and close the battery door on 
your hearing aids. This puts your hearing aids into 
pairing mode. 

4.  Under Available Devices, you will see your first 

name followed by hearing aid (e.g. “Michelle H/As”) 
when the device first discovers your hearing aids.

 

– If your name does not appear in the 

Available Devices list within 5-7 seconds, 
tap 

Scan For Devices

5.  Tap the hearing aid name to connect each 

hearing aid to the device. 

6.  Pairing is complete

FREE

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NOTE: Hearing aids may need to be reconnected with the Apple 
device when an update to iOS is made.

Visit starkey.com/thrive-hearing for compatibility information.

Summary of Contents for Livio AI R

Page 1: ...Quick Start Guide Congratulations on your journey to better hearing ...

Page 2: ...hings you love most Livio Rechargeable offers Starkey s most advanced technology with supreme sound quality and features customizable to fit your unique hearing needs Get the most out of your hearing aids Please visit starkey com care for additional tools and resources including Instructional videos Operations manuals Product brochures ...

Page 3: ...ged To refresh LEDs when the charger is not plugged in remove a hearing aid from the charging port for three seconds and then replace it in the charger refresh lasts 10 seconds only then LEDs will turn off again The desiccant puck will be effective for 3 6 months depending on moisture in the hearing aids and humidity The color will fade from blue to white indicating a need for replacement If you a...

Page 4: ...nce Use a cleaning brush or soft cloth to clean debris from around the user control microphone and battery compartment Inspect the receiver earbud and wax guard regularly Never use water solvents cleaning fluids or oil to clean your hearing aid CHARGER CARE Keep your charger clean Heat moisture and foreign materials can result in poor performance Use the provided cleaning brush to keep the chargin...

Page 5: ...Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow the instructions below 1 Insert empty end of the application stick straight into used wax guard in hearing aid 2 Pull straight out do not twist on stick to remove used wax guar...

Page 6: ...ng aids open and close the battery door on your hearing aids This puts the hearing aids in pairing mode You will see your hearing aid name e g Chris Hearing Aids when the iOS device first discovers your hearing aids If your hearing aid name does not appear in the Devices list within 5 7 seconds tap Accessibility in the upper left corner then tap MFi Hearing Devices 4 Tap on your hearing aid name t...

Page 7: ... hearing aids ever lose connection to your device follow the instructions below to reconnect 1 Locate then tap the Settings icon on your device 2 Select Bluetooth In this screen if Bluetooth appears Off change the settings to On 3 While the Android device searches for your hearing aids open and close the battery door on your hearing aids This puts your hearing aids into pairing mode 4 Under Availa...

Page 8: ...oid Devices The Thrive Hearing Control app makes it easy to control and adjust your hearing aids with your compatible Android device Downloading the app is easy follow the step by step instructions below Step One On a compatible Android device go into the Google play store Step Two In the search box at the top of the store search for Thrive Hearing Control Step Three Tap FREE to download the app t...

Page 9: ...NG ANY IMPLIED WARRANTY OF MERCHANTABILITY AND OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD There is no warranty of any nature made by Starkey beyond this Limited Warranty No person has authority to enlarge amend or modify this Limited Warranty Starkey is not responsible for any undertaking representation or warranty written express or ...

Page 10: ...anty period has expired shall be considered good will repairs which shall not alter the terms of this Limited Warranty How to Obtain Warranty Service Deliver your hearing aid at your expense to the Starkey authorized hearing professional from whom you purchased it If that professional is unavailable visit www starkey com or call the toll free telephone number on the back of the Operations Manual t...

Page 11: ...ATED TO REFUND ALL OR ANY PART OF THE PURCHASE PRICE OF THE HEARING AID Some states do not allow the reduction in the limitation period so the above reduction in the limitation period may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state This warranty is valid only in the United States Product specification may be obtained ...

Page 12: ...Notes Notes ...

Page 13: ...s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of Apple Inc Android and Goo...

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