KNIGHT
10
3. Troubleshooting
Possible
Concerns
Cause
How to Fix
Please move to an area with
a stronger signal or
temporarily turn off your
smartphone.
Try again at a less congested
time.
Using your mobile
phone in an area
with poor
reception such as
near tall buildings
or in a basement
where radio waves
cannot be
transmitted.
Using the your
mobile phone
during network
peak hours.
Poor
reception
You can request for the
network service provider to
provide you with a service
area plan.
Distance from the
base station built
by the network is
too great.
Please temporarily turn off
your mobile phone, as you
are located in an area with
poor reception.
Please move to an area with
Standby time is
related to the
network system.
When you cannot
Shortening
of the
standby
time
Hang up and redial. If the
relay is changed then the
line may be better.
Caused by poor
network relay.
Some calling areas
have poor lines.
Echo or
noise