Troubleshooting
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11 Troubleshooting
There may be various reasons behind receiver problems. Check the receiver according to the
procedures described below. If you can
’
t solve your problem even after following the
troubleshooting procedures, please contact the dealer, Do not open the receiver cover, it may
cause a dangerous situation.
The front panel doesn
’
t
display any message
The power cord is not
plugged in
Check that the power cable
is plugged in to the wall
outlet
Wrong connection of the
audio / video output of the
receiver to TV
Connect the audio / video
output of the receiver to TV
correctly
Wrong connection fo the
satellite antenna
Connect the antenna cable
correctly
No or bad signal message
appears
Check other device
connected between antenna
and the receiver, or adjust
the antenna position
Audio muting
Press the MUTE button
No picture or sound
TV power
Turn TV on
The receiver can
’
t receiver
the signal
Check the antenna cable,
replace the cable
’
or connect
the cable to the receiver
tightly
No picture
Incorrect values of some
tuner parameters
Set the values of tuner
parameters correctly. Refer
to the installation menu
The UHF Antenna is not
pointing
Adjust the antenna
Signal too strong
Connect the signal
attenuator to the signal input
No or bad signal
Antenna is too small
Change to a larger antenna
The remote controller does
not operate
The batteries of the remote
controller are not inserted or
exhausted
Check whether the batteries
are inserted correctly in your
remote controller.
Check and replace the
batteries of the remote
controller
Poor picture quality
Less channels in scanning
Signal loss cable
Change the antenna power
in antenna menu