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Instruction Manual

8

Supported video resolutions

Thunderbolt technology supports both video and data throughput. However, it 

prioritizes video bandwidth to help ensure seamless display performance. The 

performance of the remaining dock functions depends entirely on the display 

configuration you used.
The docking station supports the follow maximum resolutions:

Number of 

Displays

Ports

Maximum Resolution

1

DisplayPort port

4096 x 2160p (60Hz)

1

Thunderbolt 3 USB-C 

port

5120p x 2880p (60Hz)

2

DisplayPort port and 

Thunderbolt 3 USB-C 

port

4096 x 2160p (60Hz) and 4096 x 

2160p (60Hz)   

•  Depending on the configuration and the supported resolutions of your connected 

monitor(s), the docking station can support video resolutions lower than specified 

above. 

•  In a multi-display configuration, set the refresh rates on each of your connected 

monitors to the same values, otherwise your monitors might not properly display.

•  Video output capabilities are dependent on the video card and hardware 

specifications of your connected host laptop.

Bandwidth allocation 

Thunderbolt technology carries video and data bandwidth, and it prioritizes video 

bandwidth to help ensure seamless display performance. The performance of the 

remaining dock ports (for example, the USB 3.0 ports) depends entirely on the display 

and I/O (input and output) configuration that you have used. 
When multiple high-resolution displays are connected, the docking station needs to 

allocate additional bandwidth to the displays, and the extra bandwidth is reallocated 

from the other I/O ports on the docking station. In this situation there is less 

bandwidth available for the remaining ports (for example, the USB 3.0 ports).
The bandwidth allocation table outlines the approximate download bandwidth 

allocation values. The allocation amount depends on the number and the resolution of 

your connected displays. 

Summary of Contents for TB3DK2DPW

Page 1: ...Guide de l utilisateur fr startech com DE Bedienungsanleitung de startech com ES Guía del usuario es startech com NL Gebruiksaanwijzing nl startech com PT Guia do usuário pt startech com IT Guida per l uso it startech com TB3DK2DPW TB3DK2DPWUE Thunderbolt 3 Dual 4K Docking Station for Laptops Windows Only actual product may vary from photos ...

Page 2: ...FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by StarTech com could void the user s authority to operate the equipment Industry Canada Statement This Class B digital appara...

Page 3: ...rature 4 About USB 3 0 and USB 3 1 Gen 1 4 About the docking station s USB C ports 5 About the docking station ports 5 Install the docking station 5 Power the docking station 6 Connect the docking station 6 Install the drivers 6 Charge a device 7 Configure a display device 7 Connect a display to the DisplayPort port 7 Connect a display to the Thunderbolt 3 USB C port 7 Connect multiple Thunderbolt...

Page 4: ...Instruction Manual ii Bandwidth allocation 8 Technical support 11 Warranty information 11 ...

Page 5: ...underbolt 3 port Available AC electrical outlet DisplayPort equipped display s with cable s as needed for additional external display Thunderbolt 3 equipped display s with cable s as needed for additional external display Note To connect a second display you must use one of the docking station s Thunderbolt 3 USB C ports Additional adapter purchases might be required to use the docking station wit...

Page 6: ...ies are dependent on the video card and hardware specifications of your connected host laptop Operating system requirements are subject to change For the latest requirements please visit www startech com TB3DK2DPW or www startech com TB3DK2DPWUE ...

Page 7: ...nt view Rear view USB 3 0 fast charge and sync port USB C USB 3 0 5Gbps downstream data only port Gigabit RJ45 port DC input port USB 3 0 port DisplayPort DP port 3 5 mm audio output port 3 5 mm microphone input port Thunderbolt 3 USB C port ...

Page 8: ...secondary Thunderbolt 3 port on the rear of the docking station About USB power delivery 2 0 USB power delivery 2 0 is a specification that allows power up to 100 watts to be sent over a USB C or Thunderbolt 3 cable that supports the specification The docking station supports USB power delivery 2 0 delivering up to 15 watts of power to each Thunderbolt 3 USB C port Thunderbolt temperature Due to t...

Page 9: ...ptop About the docking station ports The USB A USB 3 0 port located at the back of the docking station is a standard USB 3 0 throughput port When the dock is connected to a host laptop this port provides a trickle charge to a selection of USB charged devices The front USB A USB 3 0 port is compliant with Battery Charging Specification Revision 1 2 BC1 2 which means that you can use the port to con...

Page 10: ...tion Note Either of the Thunderbolt 3 USB C ports on the docking station can be used to connect to your host laptop Install the drivers Once the docking station is powered and connected to your host laptop the required drivers should automatically install You might see a pop up message requesting permission to allow the docking station to connect to your computer If you see this pop up message do ...

Page 11: ...splay DisplayPort to VGA Adapter DP2VGA2 Connect a display to the Thunderbolt 3 USB C port You can also connect a display or a display adapter to one of the docking station s Thunderbolt 3 USB C ports One of the docking station s Thunderbolt 3 ports must remain connected to your host laptop Visit www StarTech com for a range of USB C video adapters and cables Note The docking station lets you conn...

Page 12: ...d monitors to the same values otherwise your monitors might not properly display Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop Bandwidth allocation Thunderbolt technology carries video and data bandwidth and it prioritizes video bandwidth to help ensure seamless display performance The performance of the remaining dock ports for...

Page 13: ...s Upload 22Gbps Thunderbolt 3 USB C Single Display 5K N A 5120p x 2880p 5K 60Hz Download 18Gbps Upload 22Gbps DisplayPort and Thunderbolt 3 USB C Two Displays Dual 4K 4096 x 2160p 4K 60Hz 4096 x 2160p 4K 60Hz Download 8Gbps Upload 22Gbps Notes The indicated bandwidth values are approximate values depend on several variables including the number type resolution and refresh rate of your connected di...

Page 14: ...Instruction Manual 10 ...

Page 15: ...rned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents fo...

Page 16: ...rts and we quickly deliver them wherever they need to go Just talk to one of our tech advisors or visit our website You ll be connected to the products you need in no time Visit www startech com for complete information on all StarTech com products and to access exclusive resources and time saving tools StarTech com is an ISO 9001 Registered manufacturer of connectivity and technology parts StarTe...

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