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Tel: +8629-88664381, E-mail: tech@starwincom.com
8
Troubleshooting and Maintenance
9.1 Troubleshooting
Item
Problem and Indication
Corrective Action
01
Display does not work
Verify the power connection
02
Antenna does not work
Press the “POWER ON/OFF” button
Or reconnect the power
03
No GNSS signals acquisition
Verify the terminal is under the open sky/has
an unobstructed view.
Reboot
04
Terminal can not lock the satellite
Check whether the antenna's approximate
orientation is correct, Terminal
configuration parameters, and Modem
configuration parameters are correct
05
Terminal aligns to another satellite
Verify the satellite data entered via the
‘App’ for Terminal Control
06
Display switches off after the
completion of alignment
Press down the “Icon” button (On the
screen) for 3 seconds to activate the screen
07
The display indicates the terminal
is in normal operational state but
there is no data transfer
Verify that LAN or Wi-Fi are properly
connected
08
Low signal quality
The elevation and azimuth angle of the
antenna body are adjusted by adjusting the
elevation and azimuth knobs, and the
antenna polarization angle is adjusted by
rotating the antenna body in the polarization
direction
9.2 Maintenance
The FL30P-M uSat Terminal parameters and performance can remain stable and provide normal operation for at
least 10 years under a regular maintenance schedule. The periodical maintenance work includes:
1.
Antenna system - it is highly recommended that a comprehensive examination of the entire system is
completed, periodically, along with a thorough check of all the adjustment mechanisms.
2.
Antenna mechanisms – it is recommended that a daily check is made of the adjustment mechanisms and any
necessary lubricant is added, to prevent wear of the worms and gears.
3.
Visual verification of terminal protective casing surface damages. If there is a damage, the special spray
(NOT included in the standard system configuration) should be applied.
4.
Check that all the screw fastenings are tight.
5.
Close check of the antenna to look for any damage or cracks.
6.
Regular cleaning of the terminal and antenna radome surfaces. Remove all dust, dirt, condensed salt and
other contamination that may harm the signal quality and the terminal’s performance.
