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Troubleshooting: 

Phenomenon 

Reason 

Solution 

1.

 

Power plug is not 
plugged in all the way 

2.

 

Residual Current 
Protective device is off 

1.

 

Make sure the power is 
plugged in all the way. 

2.

 

Find & remove short 
circuit, then connect 
the protection switch. 

Impeller of pump is stopped 
by sundries 

Clean the impeller 

Didn’t switch on the pump 

Turn the pump on 

Pump is broken 

Change the pump 

Poor connection between the 
air pipe and air switch 

Reconnect both parts 

Pump doesn’t work 

No power 

Check the wiring 

Abnormal voltage 

Check the voltage and use 
adapted transformer 

Air is not switched on 

Check or charge the air 
switch 

Water Jet strength is not 
adjusting 

Suctions stopped 

Clean suction 

Massage bathtub  is not 
leveled 

Leveling feet are not adjusted  Adjust the leveling feet 

Poor seal ring 

Reinstall or change seal ring 

Nut is connected poorly 

Tighten the nut 

Water pipe leaks 

Poor joint connection 

Reconnect and silicon on 

 *If there are other questions, please call Technical Support at 866-783-2661 

Summary of Contents for MG-304

Page 1: ...Page 1 Installation and Operation Manual MG 305 120V 30a Please read this manual carefully before use ...

Page 2: ... a hair dryer lamp telephone radio or television within 1 5M of this hydro massage bathtub The unit must be connected to a circuit interrupter GFCI Such a circuit is provided by the installer and should be tested on a routine basis To test the GFCI push the test button the GFCI should interrupt power Push the RESET button power should be restored If the GFCI fails to operate in this manner there i...

Page 3: ...and mishandling may cause leaks It is necessary to test the bath while there is access to all sides of the bath 2 This unit should be both static and operationally tested with water It is best to test the unit outside by filling with a garden hose a Place the tub on a completely flat surface in an area where it may be drained after testing b Seal the drain can be sealed with tape for test and fill...

Page 4: ...ptional heater is present check the indicator light on the heater to insure that power is present Do not run any pumps or heaters unless the tub is filled with water to proper level Damage due to dry running pumps is not coved under 3 year warranty Failure to perform these tests before installation will make the installer liable for future repair costs ...

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Page 7: ...ec sheets attached to your unit 3 Insure that the proper electrical service has been installed at the pump location See electrical requirements below Electrical Requirements Equipment utilized on these baths requires individual dedicated electrical service for each product Each service must be a dedicated 30 amp 120 volt service that is GFCI protected 1 Hydro Jet Massage Systems require one 5 5 6 ...

Page 8: ...iverter directly over the overflow for easy installation The sequence would be handle handle diverter spout and then handheld 3 Standard installation After framing is complete see attached diagrams set product in place to check fit and make certain that the tub can be properly leveled Caution if walk in bathtub is not resting on all five leveling feet water will not drain properly and may cause th...

Page 9: ...turn on when the whirlpool is turned on The heater is designed to maintain the water temperature longer 5 If any factory installed fittings are removed do not operate the unit A safety hazard may be present 6 Do not use bubble bath when any pumps are operating 7 Bath oils may be used however their frequent use will require more frequent cleaning of the systems 8 Both air and whirlpool systems are ...

Page 10: ...n between the air pipe and air switch Reconnect both parts Pump doesn t work No power Check the wiring Abnormal voltage Check the voltage and use adapted transformer Air is not switched on Check or charge the air switch Water Jet strength is not adjusting Suctions stopped Clean suction Massage bathtub is not leveled Leveling feet are not adjusted Adjust the leveling feet Poor seal ring Reinstall o...

Page 11: ... Cover Clean and remove any hair or lint from the suction cover Monthly unscrew the suction cover and clean away hair lint or debris from the cover and housing then remount the cover in place Never operate the unit with the safety suction over off Do not use abrasive cleaners as they will scratch and dull the surface of the acrylic Plaster can be removed using a wooden stick DO NOT use a metal scr...

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