WARRANTY
Steam-Whirl Products warranties its products to be free of
defects in workmanship and material, under normal use
and maintenance, for a period of (6) years from the date
of original purchase.
Steam-Whirl Products liability under this warranty shall
be limited to repair or replacement of products that have
been determined to be defective in either materials of
workmanship by an agent or representative of Steam-
Whirl Products. If repair or replacement cannot be made
on the premises by such agent or representative then the
product should be sent to the service facility.
Technical
Service
STEAM-WHIRL
PRODUCTS
3775 W Teco Ave #5
Las Vegas, NV 89118-6827
800-232-7832
Products being sent to the service facility need to have prior
approval and an RMA # (RETURNED MERCHANDISE
AUTHORIZATION #) assigned. The products are to be
packed in a well padded box, include RMA #, name, return
address and daytime phone number along with a short
description of problems. Mail or ship the unit, prepaid, to
the above address.
If the product is returned for a defect other than in materials
or workmanship a reasonable charge will be made for
parts, labor and shipping.
This warranty shall be void and/or does not cover the
following:
1)
Charges for parts or labor incurred before delivery
of product to the address above.
2)
Any damage or defect caused by the installer,
service company, user or any other person.
3)
Installation is not in accordance with the installation
instructions provided with the product and/or
installation by a person other than a licensed
electrician or plumber.
4)
Deterioration due to normal wear and tear.
5)
Misuse, accident, incorrect operation, lack of
proper maintenance, acts of God.
6)
Chemical corrosion.
7)
Alteration of product in any way.
8)
Exposure to outside weather conditions or
temperatures.
9)
Contact shows evidence of short circuiting.
10)
Damage incurred in transit. The user or installer
must examine the product immediately on delivery,
before installation and report any damage to the
carrier and the seller.
11)
Shipping costs to or from warranty service facility
unless required by applicable law.
12)
Repair or replacement of any installation materials
including, but not limited to, tiles, marble, etc or
costs relating to obtaining access for repair,
removal or reinstallation of the product or a
replacement
product.
It is the responsibility of the user, installer or contractor to
provide access for service and removal of the product, if
necessary. Steam-Whirl Products is not responsible for
any costs relating to accessing the product or its removal.
The dealer, distributor and/or installer is responsible for
knowing the applicable building codes and the dealer and/
or distributor should notify the installer of same or confi rm
that the installer is aware of the applicable building codes.
Building codes vary from location to location and Steam-
Whirl Products cannot be responsible for knowledge of
such codes.
No other company or person has any authority to make
any warranties or representations concerning Steam-
Whirl Products or the products. Accordingly, Steam-Whirl
Products is not responsible for any such warranties or
representations.
Steam-Whirl Products has not made and does not make
any warranty, either expressed or implied, about the
condition, merchantability, design or operation of the
product or its fi tness for any particular use or purpose, or
the quality of the materials or workmanship in the product
or any other representation or warranty beyond the terms
of this warranty
Steam-Whirl Products shall not be liable for the user’s
incidental or consequential damages. User acknowledges
that the price of the product would be higher if Steam-
Whirl Products were liable for consequential or incidental
damages.
Some states do not allow the exclusion or limitation,
in whole or in part, of warranties or the exclusion of
consequential or incidental damages, therefore the above
limitation or exclusions may not be applicable to you.
Steam-Whirl Products warranty obligation shall be
discharged upon tender of repair or replacement. User’s
refusal to accept the tender terminates Steam-Whirl
Products’ warranty obligation.
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19/20
