9
Troubleshooting
Unit fails to heat up.
Steam output is weak or intermittent.
Unit is not plugged in.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Unit is damaged or in need of repair.
Water level in Boiler is running low.
Plug power cord into electrical outlet.
Refer to
Mineral Build-up
section on
Page 8 for cleaning procedure.
Reset circuit breaker / ground fault
interrupter, or replace fuse. For
assistance, contact a licensed electrician.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see Page 10 for details).
Refer to
Filling Boiler With Water
procedure on Page 6 to refill Boiler.
PROBLEM
POSSIBLE CAUSE
SOLUTION
CONSUMER SERVICES
For problems with your Compact Fabric Steamer, please refer to the troubleshooting guide located
above. Additional inquiries should be directed to our consumer support services through our Web
site,
www.steamfast.com
.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at
1-800-711-6617
.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specification label on bottom of unit)
• Date code (4-digit number located on electrical specification label on bottom of unit)
For information regarding your 1 Year Limited Warranty, refer to Page 11 of this manual.
TROUBLESHOOTING
Unit is spewing water.
Water tank is overfilled.
Do not fill past max line.
No water in Boiler.
Refer to
Filling Boiler With Water
procedure on Page 6 to refill Boiler.
Mineral build-up in tank.
Refer to
Mineral Build-up
section on
Page 8 for cleaning procedure.