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The SteamOne warranty is not applicable in the following cases:
-
Damage caused by incorrect use, non-compliance with the instruction and
maintenance manual or use of an electrical power supply that is not compat-
ible with that specified in the manual or on the product is not covered by the
SteamOne warranty.
- Nor does the SteamOne warranty cover damage that is the result of negli-
gence or unauthorized repair or modification of the product.
- Normal wear and tear of the product, maintenance or replacement of certain
parts are not included under the terms of the SteamOne warranty
- Use of unsuitable water or water that contains additives (such as starch,
perfumes, aromatic substances, softeners…).
- Entry of water, dust or foreign bodies in the product.
- Damage due to overload or impact.
- Damage or accidents linked to fire, flood, lightning…
- Incorrect use of the device.
- The warranty is not applicable in case of problems linked to packaging or
transport of the product during shipping by its owner.
Consumer rights
The SteamOne warranty does not affect the legal rights that consumers enjoy
locally or the legal rights towards distributors from whom the product was
purchased. The rights granted by this warranty are specific and do not inter
-
fere with other special rights (depending on the country, state, province…),
which the consumer may also enjoy. The consumer may, by his own means,
exercise these rights.
Replaceable parts
Accessories or other parts that can be replaced directly by the user can be
purchased locally, if available. You can contact us at:
STEAMONE WARRANTY CONTACT
Adress
Steamone
10 avenue George V
75008 Paris
France
sav@steam-one.com
+33 (0)
826 102 861
2 years
Telephone
Warranty
period
EN
