21
Troubleshooting
Dear Client,
Thank you for buying this high-quality STEBA product. The following table will help
you with problems that may occur when using your device. For many problems there
is a simple solution, because not everything that appears like a malfunction must be
serious. Please check the following list before sending the complete device to the
customer service for inspection.
Problem
Reason
Solution
No light after plug-in of
the device
∙
No power
∙ To many devices at one
power cord
∙
Check is plug is
plugged-in correctly
∙
Check the fuse
A signal tone sounds and
no heat occurs
∙
Pot is not in the middle
of the plate
∙
Pot not suitable for
induction
∙
Min. diameter of 12cm
∙ Use suitable cookware
Plate does not heat any-
more
∙
Timer run out
∙ Set a new time
Error code “E03”
Water or cookware on
the glass above the
electronic control
Clean the control panel
Error code “E21”
Internal overheat
Let the device cool
down, check the cold air
supply
Summary of Contents for IK 500
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