Luminex User Guide
54
© 2017 Stenograph
Copy Log
In the rare instance your Luminex experiences an error or an exception, Copy Log automatically saves
the information to a log file. Technical Support may ask you to send the information to Stenograph for
analysis.
To copy the error information:
1. From the Opening Menu, touch
More
,
Diag
,
Copy Log
. The Luminex copies all the appropriate log
information to the Data SD card, placing it in the Support Info Files folder.
2. To return to the Opening menu, press
Quit
,
More
.
3. Insert the Data SD card into the USB SD Flash Drive reader or into a built-in SD slot on your
computer.
4. Send the files in the Support Info Files folder on the Data SD card to Stenograph as an e-mail
attachment.
Summary of Contents for LUMINEX
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