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StepOver Signature Pad 

OPERATING INSTRUCTIONS 

EN 

 

Manufacturer 

StepOver GmbH and/or StepOver International GmbH, Otto-Hirsch-Brücken 17, 70329 Stuttgart, Germany. 

Legal Notice / Foreword 

The contents and structure of these Operating Instructions are protected by copyright. The reproduction of 
information or data – particularly the use of texts, sections or images – shall require the prior written 
agreement of StepOver GmbH. The illustrations used herein are subject to the copyrights of StepOver 
GmbH Deutschland. 
All hardware and software names used are trade names subject to the property rights of the respective 
companies. 

Thank you…

 

… for choosing an electronic signature product made by StepOver! 

Please take some time to read these clearly arranged and concise Operating Instructions. The further links 
to our website might also prove helpful. Failure to observe warnings may invalidate the warranty. 

Product Description

 

You can always find an up-to-date description of this product’s functions on our website via the following 
link: 

https://www.stepover.com/signature-pads/

 

You will also find the corresponding data sheet for your Signature Pad at the link above. 

Checking for Transport Damage and Product Completeness upon Delivery

 

Once you have received the delivery, you must immediately check whether the outer packaging has been 
damaged in transit. If you detect external damage, inspect the contents of the delivery very closely. If you 
find something, you must document all packaging and content damage by taking photographs and 
immediately sending them to StepOver via email. Following the inspection, please check the delivery 
contents listed on the delivery note. The amount and design of individual parts may differ from the delivery 
contents listed on our website (e.g. different cable lengths, different printed design, etc.). This may be fully 
intentional in certain cases, e.g. company-wide roll-outs. Therefore, please ask the responsible member of 
staff at your company before making a complaint. The delivery contents shall ultimately be determined by 
our delivery note and/or order confirmation. 

Initial Set-Up

 

To set up your Signature Pad, all you have to do is connect it to your PC with the USB cable provided. Please 
note that the correct functioning of the device is only guaranteed with the USB cable provided. Using 
longer USB cables may cause particular problems. The USB port on naturaSign Signature Pads is always 
located on the left-hand side. In the duraSign range, the USB port can be found on the underside of the 
Signature Pad in a hollow groove. 

No driver is required for Windows operating systems, but you will have to purchase a separate piece of 
software to communicate with the Signature Pad, capture signatures, embed them in a PDF and secure the 
process against unauthorised access to your signature data. You can find more information at: 

https://www.stepover.com/solutions/sign-pdf/

 

Summary of Contents for Signature Pad

Page 1: ...f Contents Manufacturer 2 Legal Notice Foreword 2 Thank you 2 Product Description 2 Checking for Transport Damage and Product Completeness upon Delivery 2 Initial Set Up 2 Status LED 3 Recommended Software 3 Rotation Button 3 Kensington Lock 3 Important Maintenance Care and Cleaning 3 Support Repairs RMA 4 CE FCC 4 ...

Page 2: ... has been damaged in transit If you detect external damage inspect the contents of the delivery very closely If you find something you must document all packaging and content damage by taking photographs and immediately sending them to StepOver via email Following the inspection please check the delivery contents listed on the delivery note The amount and design of individual parts may differ from...

Page 3: ... 0 naturaSign Pad POS naturaSign Pad Biometric 5 6 and naturaSign Pad Biometric US 5 6 StepOver Signature Pads you can only use the Kensington Security Slot with flat ClickSafe Locks All other StepOver Signature Pads with a Kensington Security Slot can be secured with any kind of Kensington Lock When using ClickSafe Locks please make sure the Allen screw is only tightened loosely to fasten the anc...

Page 4: ... our website https www stepover com service If your Signature Pad is faulty please only use our RMA Assistant at https www stepover com service repair Please do not send us any devices before they have been approved by the RMA Assistant We cannot accept or process such devices and we will return them to you at a cost CE FCC All hardware products manufactured by StepOver International GmbH and Step...

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