background image

14

15

Illustration

solution

cause 

Indication

1.  Increase the air to soap 

ratio.

Liquid rather than 

foam is being 

dispensed out of 

the nozzle

Foam not dispensing    

  

  

2. Verify that the filter is 

clean.
3.  Replace compressor 

(supplied with pump). For 

part numbers see spare 

parts list.
Use remote to decrease soap 

volume by pressing the "- 

soap" key.

Foam dosage is too 

large

Foam is dispensing  

 

  

  

  

Use remote to increase soap 

volume by pressing the "+ 

soap" key.

Foam dosage is too 

small

Use remote to decrease the 

amount of air in the foam by 

pressing the "- Air" Key.

Foam is too dense

Use remote to increase the 

amount of air in the foam by 

pressing the " + Air" key.

Foam is too 

liquefied

tRoubleshootIng

lImIted waRRantY

Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in 

material and workmanship during normal use for two years from the date the product is 

purchased. 

if a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair, 

provide a replacement part or product, or make appropriate adjustments. damage caused 

by accident, misuse, or abuse is not covered by this warranty. improper care and cleaning 

will void the warranty. proof of purchase (original sales receipt) must be provided to Stern 

Engineering Ltd. with all warranty claims. 

Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental 

or consequential costs other than those noted above. in no event shall the liability of 

Stern Engineering Ltd. exceed the purchase price of the product. 

if you believe that you have a warranty claim, contact your Stern distributor, dealer or 

plumbing Contractor. please be sure to provide all pertinent information regarding your 

claim, including a complete description of the problem, the product, model number, 

the date the product was purchased, from whom the product was purchased and the 

installation date. Also include your original invoice. 

Y. STErn EnGinEErinG And/Or SELLEr diSCLAiM AnY LiABiLiTY FOr SpECiAL, inCidEnTAL 

Or COnSEQUEnTiAL dAMAGES. This warranty excludes product damage due to installation 

error, incorrect maintenance, wear and tear, battery,  product abuse, or product misuse, 

whether performed by a contractor, service company, or the consumer. This warranty does 

not cover product damage caused by the following: 
- incorrect installation. 
- inversions of supply pipes.
- pressures or temperatures exceeding recommended limits.
- improper manipulation, tampering, bad or lapsed maintenance. 
- Foreign bodies, dirt or scale introduced by the water supply or soap tank.
- Use of the soap outside of viscosity specifications.
- Alteration of the original soap/foam dispenser components (including pipes).

Summary of Contents for 280200

Page 1: ...Installation and maintenance guide BEHIND MIRROR TOUCH FREE SOAP DISPENSER BEHIND MIRROR TOUCH FREE Foam SOAP DISPENSER SOAP DISPENSER Foam SOAP DISPENSER ...

Page 2: ...00 cPs Standard discharge BTM Soap dispenser B E 1 4cc customizable by optional remote control Standard discharge BTM Foam E Varies according to viscosity and soap consis tency Sensor range 30 100 mm 10 mm 1 18 3 94 customiz able by optional remote control 1 TECHNICAL DATA 2 PRE INSTALLATION INFORMATION 3 PACK CONTENTS 4 5 INSTALLATION 6 FILLING THE SOAP TANK 7 REMOTE CONTROL FUNCTIONS LIQUID SOAP...

Page 3: ...ump valve causing strain and damage Stern soap dispensers are suitable for use with any generic liquid soap of the correct viscosity and pH The pH level of all soap used in Stern soap dispensers should be between 6 5 to 8 5 Lower levels will cause corrosion to the metal dispenser and even the rubber and plastic components Higher pH levels will cause swelling to rubber parts and degradation of plas...

Page 4: ...cts connectors are not connected properly the pump will work continuously 1 FROM THE SOAP DISPENSER TO THE BATTERY BOX OBSERVE POLARITY A For battery versions Insert six 6 D size alkaline batteries into the battery box Be sure to observe polarity configuration Install the battery box next to the BTM unit Connect the battery connector Ensure adequate clearance to allow removal of the top cover and ...

Page 5: ... out of the recommended range too close or too far The remote control can be used to adjust the following functions 1 SOAP QUANTITY The 1 4 drop keys allow the user to choose the desired soap quantity 4 2 1 to 2 3 cc 3 1 6 to 1 9 cc 2 1 2 to 1 6 cc 1 0 7 to 0 9cc Indication continuous blinking of the light in the sensor eye 2 3 1 4 2 ADJ This function resets the sensor back to factory settings Ind...

Page 6: ...ntity by increasing the dispensing time Press the button to decrease it Indication continuous blinking blue light in the sensor eye 2 AIR QUANTITY To improve soap consistency foamability change the amount air to be mixed Press the sign on the AIR button to increase the air quantity and the to decrease it Indication 2 blinks of the blue light in the sensor eye 3 RES This function resets the sensor ...

Page 7: ...caused by the clogged filter The filter can be cleaned as follows 1 Unscrew the quick connection fitting from the top of the foam compressor and pull out the filter housing 2 Remove the filter from the housing and wash it under running water 3 Reassemble the parts Clean the soap tank Clean out the tank prior to refill by flushing warm water through the hoses and pump until clean water is released ...

Page 8: ... sensor For part numbers see spare parts list Damaged sensor Illustration Solution Cause Investigation Indication O RING VISIBLE NOT CONNECTED PROPERLY ONLY THE GROOVES ARE VISIBLE CONNECTED PROPERLY The connector should be inserted fully until white o ring is not visible Remove the o ring if necessary AUX connector not fully inserted Continuous discharge from the nozzle False activation Soap Foam...

Page 9: ...o Stern Engineering Ltd with all warranty claims Stern Engineering Ltd is not responsible for labor charges installation or other incidental or consequential costs other than those noted above In no event shall the liability of Stern Engineering Ltd exceed the purchase price of the product If you believe that you have a warranty claim contact your Stern Distributor Dealer or Plumbing Contractor Pl...

Page 10: ...16 17 ...

Page 11: ...USA Tel 1 973 773 8011 Fax 1 973 779 8768 Toll Free 1 800 4364410 info sternfaucets com tech sternfaucets com 777 Passaic Avenue Clifton NJ 07012 USA Tel 1 973 773 8011 Fax 1 973 779 8768 Toll Free 1 800 4364410 info sternfaucets com tech sternfaucets com ...

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